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Added 10 mins ago
N
Marketing Specialist
Numeris
Toronto, ON
- Contract
…social media channels and content calendars, supports event planning and logistics, and serves as a key connector between stakeholders, vendors, and internal…
Added 10 mins ago
M
Manager, Enterprise Risk - Internal Audit & Controls
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Winnipeg, MB
- Full-time
Lead the proposal, planning and delivery of enterprise risk services engagements with a focus on risk management & internal audit services across a range of industries
Added 10 mins ago
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Manager, National Tax Services
MNP
Langley (District), BC · Maple Ridge, BC · Vancouver, BC · BC · Markham, ON · Toronto, ON · ON · Surrey, BC · Langley, BC · Mississauga, ON
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 10 mins ago
D
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- Full-time
Work under the Senior Manager, Development to coordinate action items within the current Income Properties portfolio
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Business Operations Manager
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Stellarton, NS
We are looking for an experienced Business Operations Manager to join our team in Stellarton, Nova Scotia. Reporting to the Senior Vice President of Global Logistics and Transportation,…
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…transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the…
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Nurse B - Clinician
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- Full-time
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Added 24 mins ago
BL
Manager, Student Programs & Professional Development
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Vancouver, BC
- Other
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Added 25 mins ago
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Nurse A - Registered Nurse General Duty Nurse
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- Full-time
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Added 25 mins ago
SD
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- Full-time
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Added 25 mins ago
SD
Merchandiser, Hourly Part Time Day
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- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
SP
Program Manager, Major Projects.
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AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in power in North America, is looking for a Program Manager, Major Projects. Program Manager, Major Projects. is accountable for the successful end-to-end…
Added 25 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
Supply Chain Analyst - Data & Analytics
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Toronto, ON
The Senior Manager, Business Technology Analyst, FX Technology is responsible for driving strategic technology initiatives across the Foreign Exchange business. Acting as the critical…
Added 25 mins ago
Civil Engineer II - Senior Waterworks Design Engineer - REPOST
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Under the general supervision of the Manager of Patient Care, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 25 mins ago
E
Analyst (Scheduler), Project Controls
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AB · Edmonton, Alberta
- Full-time
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Embedded within EPCOR Water Services and working as part of the Project Management Office, you will develop and maintain integrated project and program schedules, resource plans, and…
Added 25 mins ago
E
Manager, Project Delivery
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The Manager, Project Delivery leads and develops a high-performing team while overseeing the successful delivery of project portfolios and programs. This role provides leadership through…
Added 25 mins ago
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Toronto, ON · Montreal, QC
As a Cloud Adoption Manager, you will drive consumption growth and long-term value within our highest-priority client accounts. We will count on you to work closely with a curated portfolio…
Added 25 mins ago
RD
Engagement Delivery Manager
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Toronto, ON
- $104,800 to $154,800 CAD / year
- Full-time
As an Engagement Delivery Manager, you will be at the center of Randstad Digital's services to drive our customers' success. We are looking for a tech services leader who is versatile and…
Added 25 mins ago
RC
Technical Account Manager/ Client Partner(Digital Transformation)
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ON · Ontario, Canada
- Full-time
…Sales Insights) and communicate the benefits of new offering, services, products, features and enhancements aligned to the customer’s goals and…
Added 25 mins ago
PC
ERP Risk, Controls & Security Solutions Manager
PwC Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
A career in our Enterprise Technology Risk Solutions practice, within Risk Services, will provide you with the opportunity to assist clients in developing analytics and technology solutions…

Infosys

Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada

ON, Canada

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be: Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

The Program Manager will lead end-to-end Oracle Fusion Cloud implementations and manage steady-state application support services. They are responsible for program governance, delivery planning, budget management, and ensuring measurable business outcomes through effective stakeholder engagement.

Requirements

Candidates must have at least 11 years of IT experience, including 15+ years in Oracle ERP program management and service delivery. A bachelor's degree or equivalent is required, and the candidate must be authorized to work in Canada without sponsorship.

Skills

Oracle Fusion Cloud
Program Management
Service Delivery Management
ITIL
AMS
Governance
Stakeholder Management
Budgeting
Risk Management
Change Management
Financials
Supply Chain Management
Human Capital Management
Data Migration
Service Level Agreements
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Program Management
AMS
ITIL
Service Delivery
Governance
ERP
Financials
Procurement
Supply Chain Management
Project Portfolio Management
Human Capital Management
Data Migration
ITSM
SLA
KPI
PMP
PRINCE2
Scrum
Agile
ServiceNow
Jira Service Management
BMC Helix
Hypercare
Cutover
Stakeholder Management
Risk Management
Compliance
Consulting

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