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Added 3 mins ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…solutions via application development and system integration, and managing and optimizing desktop, server, and network environments as a Managed Services Provider. Join our dynamic and…
Added 3 mins ago
T
Senior Talent Acquisition Specialist
Tookli
Toronto, ON
- Full-time
…for some work-from-home days. This role is responsible for managing the full recruitment life cycle, including scoping roles with hiring managers, drafting job descriptions, sourcing…
Added 3 mins ago
MP
Central Care Attendant, Funeral Services
Mount Pleasant Group
Toronto, ON
- $30.89 CAD / hour
- Temporary
…facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology…
Added 3 mins ago
GT
Visual Merchandiser (Full-Time)
Golf Town
Boisbriand, QC
- Full-time
Maintain visual standards guide, update and create new chapters when necessary & partner with Golf Guru on training.
Added 18 mins ago
A
Assessment Coordinator
Altis
Richmond, BC
- $23 to $25 CAD / hour
- Contract
You'll support administrative activities, including invoice reconciliation, updating forms and website content, managing system notifications, and troubleshooting technology issues.
Added 18 mins ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
…leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery…
Added 18 mins ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
Partner with technology and CRM teams to improve forms, tracking, lead routing, call tracking, landing pages, follow-up automation, and attribution
Added 18 mins ago
RB
Lead Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Partner with enterprise architecture, security, and compliance teams
Added 18 mins ago
AC
Représentant Des Comptes Clients/customer Account Representative
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
The Jr Supply Chain Agent is responsible for managing a portfolio of international customers whose parts are sent to the facility for repair. This role serves as the primary point of…
Added 47 mins ago
V
Freelance In-Person Event Specialist - Toronto, Canada
Visit.org
Toronto, ON
- Temporary
Event Preparation: Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc
Added 47 mins ago
OH
Lead, Coordinated Access
Ontario Health | Santé Ontario
Waterloo, ON
- Full-time
Shape strategy: Use evidence and partner insights to inform system planning, policy and senior leadership advice.
Added 47 mins ago
S
HR Advisor specialized in labor relations
Safran
Mirabel, QC
- Full-time
As a strategic partner in labor relations, you will support managers and the HR team in a stimulating unionized environment. You will handle sensitive and complex cases, provide informed…
Added 1 hour ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
Partner with Engineering (CAM/FEE and Process Engineering) to ensure manufacturability, timely DFM feedback, release of tooling and documentation, and support of yield improvement…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 1 hour ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 1 hour ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 1 hour ago
PC
Manager, Processing - London, ON
Premier Canada Assurance
London, ON
- Full-time
We are Premier Marine Insurance Group (West) Inc. and Premier Canada Assurance Managers Ltd., a Canadian Managing Underwriting Agency that has been writing specialty lines for domestic and…
Added 1 hour ago
AT
Administrative Coordinator
AOT Technologies
Victoria, BC
- Full-time
As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management,…
Added 1 hour ago
E
Customer Account Manager
EconoLease
Toronto, ON · Scarborough, ON
- $65,000 to $80,000 CAD / year
- Full-time
The Customer Account Manager is responsible for converting partner-introduced opportunities into successful customer outcomes. This role owns the end-to-end customer journey, from initial…
Added 1 hour ago
E
Customer Account Manager
EconoLease
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
The Customer Account Manager is responsible for converting partner-introduced opportunities into successful customer outcomes. This role owns the end-to-end customer journey, from initial…
Added 1 hour ago
G-
Area Fleet Director
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
…excellence by spearheading data-driven financial analyses, managing monthly fleet P&Ls, and executing capital planning from procurement to asset retirement. Partnering closely with branch…
Added 1 hour ago
T
Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
Coordinate technical integration activities between City systems and external partner organizations.
Added 1 hour ago
RP
Senior Accounting Contractor(6-months)
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
…and integration initiative. This role will be responsible for managing core accounting functions across a multi-entity organization, ensuring accurate financial reporting, efficient…
Added 1 hour ago
RP
Accounts Payable Supervisor
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Partner closely with accounting, finance, and operational teams to ensure alignment across the organization

Infosys

Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada

ON, Canada

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be: Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

The Program Manager will lead end-to-end Oracle Fusion Cloud implementations and manage steady-state application support services. They are responsible for program governance, delivery planning, budget management, and ensuring measurable business outcomes through effective stakeholder engagement.

Requirements

Candidates must have at least 11 years of IT experience, including 15+ years in Oracle ERP program management and service delivery. A bachelor's degree or equivalent is required, and the candidate must be authorized to work in Canada without sponsorship.

Skills

Oracle Fusion Cloud
Program Management
Service Delivery Management
ITIL
AMS
Governance
Stakeholder Management
Budgeting
Risk Management
Change Management
Financials
Supply Chain Management
Human Capital Management
Data Migration
Service Level Agreements
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Program Management
AMS
ITIL
Service Delivery
Governance
ERP
Financials
Procurement
Supply Chain Management
Project Portfolio Management
Human Capital Management
Data Migration
ITSM
SLA
KPI
PMP
PRINCE2
Scrum
Agile
ServiceNow
Jira Service Management
BMC Helix
Hypercare
Cutover
Stakeholder Management
Risk Management
Compliance
Consulting

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