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Added 9 mins ago
SH
Accounts Receivable Manager
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
The ideal candidate is a hands-on finance leader with strong technical accounting knowledge, proven people management experience, and a passion for operational excellence. They will be…
Added 9 mins ago
Operations Supervisor
David's Bridal
Edmonton, AB
…team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building…
Added 9 mins ago
Operations Supervisor
David's Bridal
Vaughan, ON
…team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building…
Added 39 mins ago
P
Field Service Technician | Security Systems (GTA-FST002)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Join a global leader in security solutions and advance your career in field service technology! 🚀
Added 39 mins ago
LH
Director Occupational Health & Wellness
Lifemark Health Group
St. John's, NL
- $130,000 to $165,000 CAD / year
- Full-time
Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 39 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 39 mins ago
C
Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…Coaches, councils and trains the sales force to improve individual service selling skills. Overall responsibility for customer satisfaction on all service accounts. Acts as a leader and…
Added 39 mins ago
S
Finance Manager, Accounting & Financial Reporting (Hybrid)
Stryker
Hamilton, ON
- Full-time
Lead Shared-service And Intercompany Partnerships
Added 39 mins ago
P&
Ingénieur(e) ou analyste, analyse d’opérabilité / Engineer or Analyst, Operability Analysis
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 40 mins ago
E
Director of Care - Full time - York
Extendicare
Sudbury, ON · LTC - York (York St.)
- Full-time
…Director of Care (DOC) is a highly skilled and compassionate leader who leads the care team in delivering exceptional resident centered care at a long-term care home. The DOC manages all…
Added 40 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Minnedosa, MB
…the limits of their abilities under the direction of the team…
Added 1 hour ago
A
Quality Inspector
Actalent
Tiverton, ON
- $48 to $55 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 1 hour ago
SH
Retail Sales Associate
Sunglass Hut
Whistler, BC
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 1 hour ago
C
Service delivery Manager
CGI
Toronto, ON
- Full-time
We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution…
Added 1 hour ago
C
Service Delivery Leader (SDL)
CBRE
Vancouver, BC
- Full-time
The Service Delivery Leader (SDL) organizes and leads projects of less than $50,000 (with some exceptions) from inception to completion. The SDL is accountable for defining the project’s…
Added 1 hour ago
CM
Service Leader
Chipotle Mexican Grill
Milton, ON
- Full-time
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and…
Added 1 hour ago
AB
Engineering Supervisor
Amphenol Borisch Technologies
London, ON
- Full-time
Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across…
Added 1 hour ago
A
Electronics Engineer
Actalent
Oakville, ON
- $40 to $50 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 1 hour ago
A
Spécialiste Qualité Fournisseurs
Actalent
Laval, QC
- $40 to $55 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 1 hour ago
A
Service Manager
ABB
Mississauga, ON
- Full-time
…expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll…
Added 1 hour ago
A
Ingénieur Industriel
Actalent
Laval, QC
- $45 to $60 CAD / hour
- Contract
Added 1 hour ago
A
ILS Specialist
Actalent
North Vancouver, BC
- $35 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 1 hour ago
A
Spécialiste Du Contrôle De Qualité
Actalent
Quebec, QC
- $40 to $48 CAD / hour
- Full-time
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 1 hour ago
E
Project Manager - Control System Upgrades
Evertz
Burlington, ON
- Full-time
You will be the main point of contact between the customer, the Regression team, MAGNUM engineering and Service groups for every aspect of the project: scope, quoting, schedule, resources,…
Added 1 hour ago
Retail Sales Associate
EssilorLuxottica Group
Whistler, BC
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…

Infosys

Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada

ON, Canada

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be: Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

The Program Manager will lead end-to-end Oracle Fusion Cloud implementations and manage steady-state application support services. They are responsible for program governance, delivery planning, budget management, and ensuring measurable business outcomes through effective stakeholder engagement.

Requirements

Candidates must have at least 11 years of IT experience, including 15+ years in Oracle ERP program management and service delivery. A bachelor's degree or equivalent is required, and the candidate must be authorized to work in Canada without sponsorship.

Skills

Oracle Fusion Cloud
Program Management
Service Delivery Management
ITIL
AMS
Governance
Stakeholder Management
Budgeting
Risk Management
Change Management
Financials
Supply Chain Management
Human Capital Management
Data Migration
Service Level Agreements
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Program Management
AMS
ITIL
Service Delivery
Governance
ERP
Financials
Procurement
Supply Chain Management
Project Portfolio Management
Human Capital Management
Data Migration
ITSM
SLA
KPI
PMP
PRINCE2
Scrum
Agile
ServiceNow
Jira Service Management
BMC Helix
Hypercare
Cutover
Stakeholder Management
Risk Management
Compliance
Consulting

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