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Added 12 mins ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
…solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI…
Added 57 mins ago
LI
Project Manager/Leader Senior
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Justice Technology Services, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Project Manager/Leader to plan and lead complex, multi-ministry…
Added 57 mins ago
Q
FY27 Intern - Qualcomm SoC Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 1 hour ago
Q
FY27 Intern - Digital Design Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 1 hour ago
M
RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
audio visual and information technology in client business planning and
Added 2 hours ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
…hazardous waste branches as a backup to the Technical Service Manager. Act as a primary Subject Matter Expert (SME) for the RPRA Hazardous Waste Program and lead efforts to evaluate and…
Added 2 hours ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Clinical Trials Unit Manager (VCC), Operations Cancer Care Leader (CCSI, VICC, AC, and FVCC), or designate, the Clinical Trials Nurse Coordinator (CTNC) receives direction…
Added 2 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Reporting to the Director of Public Works, the Manager of Engineering is responsible for the leadership, planning, coordination, and delivery of municipal engineering services and…
Added 2 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
Athabasca University's Office of the Vice President, Finance and Operations is recruiting for a Manager, Finance Data Governance, Reporting and Systems
Added 2 hours ago
LS
NetSuite Consultant
LIDD Supply Chain Consultants
Toronto, ON
- Full-time
Ability to handle multiple mandates simultaneously under the supervision of a project manager;
Added 2 hours ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations…
Added 2 hours ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Communications and Training, the Training Lead is an innovator, knowledge translator, facilitator and change agent responsible for developing and delivering…
Added 2 hours ago
D
Technical Account Manager (TAM)
DINGO
BC · British Columbia, Canada
- Full-time
Dingo Software | Predictive Maintenance | Mining Technology
Added 2 hours ago
C
Senior IT Systems Eng
Cognichip
Toronto, ON
- $150,000 to $185,000 CAD / year
- Full-time
…Example: access requests that flow from a Jira ticket through manager and IT approval to the right Okta group, with no manual…
Added 2 hours ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
…The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the Ricoh Managed Services locations. Responsible for supporting…
Added 2 hours ago
T
Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
The Municipal Government Client of TEKsystems is seeking a Senior Project Manager to lead the implementation and expansion of customer-facing transit technology solutions involving…
Added 3 hours ago
SI
Manager, Underwriting Member & Co-operative Business
Sovereign Insurance
Toronto, ON
- Full-time
The Manager, Underwriting Member & Co-operative Business leads the underwriting function for a specialized portfolio, ensuring profitable growth, sound risk management, and exceptional…
Added 3 hours ago
W
Quality Continuous Improvement Technician (Night Shift)
Wonderbrands
Toronto, ON · Etobicoke, ON
- Other
…quality, collecting data, reporting deviations, and supporting the implementation of quality programs and continuous improvement initiatives. This role emphasizes the use of technology and…
Added 3 hours ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Assist in analysis, development, testing and implementation of operating technology and process improvements
Added 3 hours ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Winnipeg, MB
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 3 hours ago
M
Manager, Corporate & Strategic Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $123,026 to $168,886 USD / year
- Full-time
Our Non-Fare Sales Office is seeking a Manager, Corporate & Strategic Partnerships for a 14-month contract to lead the growth of corporate and strategic partnerships. This role is…
Added 3 hours ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Mississauga, ON
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 3 hours ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Kitchener, ON
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 3 hours ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Richmond, BC
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 3 hours ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Montreal, QC
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…

Infosys

Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada

ON, Canada

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be: Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

The Program Manager will lead end-to-end Oracle Fusion Cloud implementations and manage steady-state application support services. They are responsible for program governance, delivery planning, budget management, and ensuring measurable business outcomes through effective stakeholder engagement.

Requirements

Candidates must have at least 11 years of IT experience, including 15+ years in Oracle ERP program management and service delivery. A bachelor's degree or equivalent is required, and the candidate must be authorized to work in Canada without sponsorship.

Skills

Oracle Fusion Cloud
Program Management
Service Delivery Management
ITIL
AMS
Governance
Stakeholder Management
Budgeting
Risk Management
Change Management
Financials
Supply Chain Management
Human Capital Management
Data Migration
Service Level Agreements
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Program Management
AMS
ITIL
Service Delivery
Governance
ERP
Financials
Procurement
Supply Chain Management
Project Portfolio Management
Human Capital Management
Data Migration
ITSM
SLA
KPI
PMP
PRINCE2
Scrum
Agile
ServiceNow
Jira Service Management
BMC Helix
Hypercare
Cutover
Stakeholder Management
Risk Management
Compliance
Consulting

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