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Added 8 mins ago
HP
Senior Software Developer
Hewlett Packard Enterprise
Ottawa, ON · Kanata, Ontario, Canada
- $135,500 to $185,500 CAD / year
- Full-time
…recommending alternatives where necessary. Might act as project lead and provide assistance to lower level professionals. Exercises independent judgment and consults with others to…
Added 8 mins ago
B&
Quality Control Receiving Inspector Lead (Nuclear)
Black & McDonald Limited
Bowmanville, ON
- Full-time
The Quality Control Receiving Inspector Lead is located in Bowmanville and reporting directly to the Director, Quality Assurance. The QC Receiving Inspector Lead is responsible for leading…
Added 8 mins ago
AI
Demand Generation Manager-Connected Vehicles
Altruck International Centres
Guelph, ON
- Full-time
Connected Vehicles is transforming how fleets operate through advanced telematics, asset tracking, and data-driven technology. Our mission is to help businesses improve safety, efficiency,…
Added 8 mins ago
Co-op Job Developer
University of Guelph
Guelph, ON
Core lead generation and sales which would include targeted research, cold outreach and prospecting:
Added 8 mins ago
Advisor, Community Emergency Management Plans
Regional Municipality of Wood Buffalo
Fort McMurray, AB
The Advisor, Community Emergency Management Plans (CEMP) will lead and maintain the operational plans in communities that have a CEMP developed. This position will provide support to the…
Added 8 mins ago
LC
Senior Analyst, Workday Recruiting
Loblaw Companies Limited
Brampton, ON
- Full-time
…supporting systems, including Paradox. As part of the People, Technology & Analytics team, this role is a valued member of our team supporting our Human Resources department. Reporting to…
Added 8 mins ago
FC
Senior Specialist, Loan Monitoring & Operational Excellence
Fiera Capital
Toronto, ON
- Full-time
Our actions are guided by our core values: we lead with integrity, think critically, act decisively, innovate with purpose, collaborate with intent, and adapt with agility.
Added 8 mins ago
BI
Member Implementation Advisor
Better Impact
Remote, Canada
- $58,000 to $63,000 USD / year
- Full-time
- Remote
At Better Impact, we believe technology should make it easier for organizations to do meaningful work. Our software helps nonprofits, hospitals, government agencies, and other organizations…
Added 8 mins ago
ED
Principal Infrastructure Platform Architect (Level 19) - 038 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
The Digital & Technology Solutions (DTS) group, under the leadership of the Chief Information Officer, was established in 2023 with the mission of empowering our customers and colleagues to…
Added 8 mins ago
ED
Senior Network Delivery Engineer - EN 235
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Tech Lead 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 8 mins ago
BP
Manufacturing Operator L1
Bora Pharmaceuticals
Mississauga, ON
- Full-time
Lead the mechanical changeover of equipment according to established procedures.
Added 8 mins ago
Junior Technologist Designer / Drafter
Westinghouse Electric Company, LLC
Kitchener, ON
…insights, CANDU expertise, collaborative mindset, and best-in-class technology. We are proud to play a key role in accelerating Canada's energy sustainability and achieving its net-zero…
Added 8 mins ago
TA
Crew Chief
Top Aces
QC · La Baie, QC
- Full-time
…where "Experience Matters." This commitment to innovation and technology ensures we remain adaptable, training allied militaries to succeed against evolving…
Added 8 mins ago
Assistant Store Manager | West Edmonton Mall
TELUS
Edmonton, AB
…where you coach your team members to achieve their goals. You lead by example and always create an environment where team members feel valued, can grow and function well as a…
Added 8 mins ago
M
RQ11561 - Change Management Consultant - Senior
Maarut
Toronto, ON
- Contract
and framework Lead, develop, implement and/or provide input in the development
Added 8 mins ago
M
RQ11542 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
journey maps, wireframes, mockups and prototypes that lead to intuitive user
Added 8 mins ago
M
RQ11544 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
journey maps, wireframes, mockups and prototypes that lead to intuitive user
Added 8 mins ago
M
RQ11543 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
journey maps, wireframes, mockups and prototypes that lead to intuitive user
Added 8 mins ago
M
RQ11502 - Product Manager - Senior
Maarut
Toronto, ON
- Contract
Experience with I&IT technology site deployment/rollout.
Added 8 mins ago
SH
Manager, Specialty Informatics and Applications
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Portfolio and operational leadership: Lead the day-to-day work of the specialty clinical applications and informatics team; manage capacity, priorities, service expectations, policies,…
Added 19 mins ago
IW
Forestry Operations Intern - Summer 2027
Irving Woodlands
Saint-Léonard, NB · St Leonard, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 19 mins ago
MT
310T Licensed Truck & Trailer Mechanic
Midland Transport
Brampton, ON
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 19 mins ago
A
29954-DTS-072-Business Analyst
Amyantek
Winnipeg, MB
- Contract
Lead requirements gathering sessions with stakeholders to understand business objectives and document detailed business requirements.
Added 19 mins ago
P
Security Analyst
Punt
Vancouver, BC
- $85,000 to $105,000 CAD / year
- Full-time
Punt is a fast-growing technology company behind a market-leading online social gaming platform. Our mission is to build the most advanced, engaging, and scalable social gaming experiences…
Added 19 mins ago
KB
Kitchen Designer
Kent Building Supplies
Moncton, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…

Infosys

Quality Engineering Lead - AI Assurance Chatbot Tester

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 13, 2026

Original job description

Infosys is seeking an AI Assurance Chatbot Tester to validate, test, and assure the quality, reliability, security, and accuracy of AI-powered chatbot solutions. The role involves functional testing, conversational testing, prompt validation, response accuracy verification, API and workflow validation, and identification of risks such as hallucinations, bias, prompt injection vulnerabilities, and compliance issues. The candidate will collaborate with AI engineers, developers, and business stakeholders to improve chatbot quality while supporting Responsible AI and AI governance initiatives.

Required Qualifications

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
4 years of Information Technology experience.
Candidate must be located within commuting distance of Mississauga, ON / Montreal, QC or be willing to relocate to one of these areas. This position may require travel.
At least 4 years of software testing experience.

Required Skills

Functional Testing and Quality Assurance processes.
AI chatbot testing, conversational testing, and user experience validation.
Response accuracy, relevance, and completeness validation.
Positive, negative, boundary, and edge-case testing.
Generative AI, LLMs, and chatbot platforms.
API testing using Postman or similar tools.
Integration and end-to-end testing of chatbot workflows.
Hallucination detection and response consistency validation.
Prompt injection testing and AI security validation.
Bias identification and AI risk validation.
Security, privacy, and regulatory compliance validation.
Test management and defect tracking using Jira, Azure DevOps, or similar tools.
Defect reporting, quality metrics, and test reporting.
Collaboration with AI engineers, developers, and business stakeholders.
Analytical, communication, and problem-solving skills.

Preferred Skills

AI Assurance.
Responsible AI.
AI Risk Management.
Copilot testing.
ChatGPT testing.
Gemini testing.
Enterprise AI assistant testing.
Prompt engineering.
AI security concepts.
Playwright automation.
Selenium automation.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario: $ 83150 to $ 123375

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Apply About employer

More about this job

Responsibilities

Test AI-powered chatbots for functionality, conversational quality, response accuracy, reliability, security, and compliance. Identify AI risks and collaborate with engineers, developers, and business stakeholders to improve chatbot quality and support Responsible AI and governance initiatives.

Requirements

Requires at least four years of IT and software testing experience, with skills in functional QA, chatbot and LLM testing, API and workflow validation, and AI risk and security assessment. A bachelor's degree or foreign equivalent is required, though progressive specialty experience may substitute for education; candidates must be authorized to work in Canada without employer-sponsored immigration.

Skills

Functional Testing
Quality Assurance
AI Chatbot Testing
Conversational Testing
User Experience Validation
Response Accuracy Validation
Generative AI
Large Language Models
API Testing
Integration Testing
End-to-End Testing
Hallucination Detection
Prompt Injection Testing
AI Security Validation
Bias Identification
Test Management

Visa sponsorship

Not detected in the job text

Keywords

Functional Testing
Quality Assurance
AI Assurance
Chatbot Testing
Conversational Testing
Generative AI
Large Language Models
Prompt Validation
Prompt Engineering
API Testing
Postman
Integration Testing
End-to-End Testing
Hallucination Detection
Prompt Injection
Responsible AI
AI Governance
AI Risk Management
AI Security
Bias Identification
Regulatory Compliance
Jira
Azure DevOps
Playwright
Selenium
Copilot
ChatGPT
Gemini
Defect Tracking
Test Reporting

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