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Added 6 mins ago
SAP R2R Test Lead (FICO) @ Calgary, AB_ Hybrid
BURGEON IT SERVICES
Calgary, AB
Contract
Lead testing activities for SAP FICO programs across the Record-to-Report (R2R) lifecycle, ensuring high-quality delivery of finance transformation, implementation, upgrade, and support…
Added 8 mins ago
SAP D2D Test Lead @ Calgary, AB_ Hybrid
BURGEON IT SERVICES
Calgary, AB
Contract
As the SAP D2D Value Stream Test Lead, your primary responsibility is to ensure that all business processes within this stream are thoroughly validated, integrated, and ready for deployment…
Added 39 mins ago
Lead Test Engineer
Genesys
Toronto, ON · ON · AB · BC
Full-time
Strong proficiency in Java or Python, with experience contributing to test automation frameworks
Added 39 mins ago
Automation Specialist
Bunge
Regina, SK
Develop, document, test, and commission automation repairs and project work related to facility control systems.
Added 54 mins ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Inspect and test mold components to determine feasibility
Added 54 mins ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 54 mins ago
Designer, Development (Electrical)
Husky Technologies
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…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 54 mins ago
Test Lead - Healthcare
Teckhorizon Inc
Toronto, ON
Contract
Our client is seeking Senior Test Leads to join the Cancer Screening Project, supporting the development and implementation of secure, cloud-native healthcare integration solutions. This…
Added 54 mins ago
SDET Lead
Iris Software Inc.
Toronto, ON
Contract
Review and approve test plans, test cases, and automation scripts created by team members
Added 54 mins ago
SAP A2D Test Lead (Plant Maintenance) @ Calgary, AB_ Hybrid
BURGEON IT SERVICES
Calgary, AB
Contract
Lead testing activities for SAP Plant Maintenance (PM) programs across the Asset-to- Decommission (A2D) lifecycle, ensuring quality delivery of asset management, maintenance, and…
Added 54 mins ago
SAP H2R Test Lead (HCM)
BURGEON IT SERVICES
Calgary, AB
Contract
Drive test automation, quality assurance standards, and continuous improvement
Added 55 mins ago
Director, Site Reliability Engineering
DuckDuckGo
Remote, Canada
$243,800 USD / year
Full-time · Remote
…complex operational challenges, including software, systems, automation, and process analysis. We are looking for candidates who can read, write, troubleshoot, and deploy all types of…
Added 1 hour ago
Senior ServiceNow Administrator
MatchBox Consulting Group
New Westminster, BC
Contract
Lead go-live readiness, cutover, hypercare, and transition to sustainment
Added 1 hour ago
QA – SAP P2P Test Lead (MM)
BURGEON IT SERVICES
Calgary, AB
Contract
SAP QA Test Engineer is responsible for designing, preparing, executing, and documenting test activities across SAP S/4HANA
Added 1 hour ago
Manager - Stress Testing Data, Controls and Analytics
TD
Toronto, ON
Full-time
· Lead or coordinate the aggregation, validation and submission of MST, EWST and related regulatory stress testing results, including templates, supporting schedules and management…
Added 1 hour ago
Senior Software Engineer
AltaML
Toronto, ON
$130,000 to $150,000 CAD / year
Full-time
…skills library are the default way engineers design, build, test, and review software, not an optional accelerant a few people…
Added 1 hour ago
Tier 2 Infrastructure & Network Engineer - St. Albert, AB
Core Network Solutions Inc.
St. Albert, AB
Full-time
We are looking for a Tier 2 Infrastructure & Network Engineer to take a lead role in the design, deployment and ongoing operation of client network, virtualization and security…
Added 1 hour ago
Director, Mainframe Innovation and AI
CIBC
Toronto, ON
Full-time
As the Director, Mainframe Innovation & AI at CIBC, you'll lead the Mainframe Operations team in shaping and executing our strategy for innovation, automation, and artificial intelligence…
Added 1 hour ago
Lead Infrastructure Support Engineer (Linux/Azure)
CIBC
Toronto, ON
Full-time
…through strong operational and security practices. You'll also lead infrastructure modernization initiatives, drive cloud adoption, and identify opportunities to automate manual processes.…
Added 1 hour ago
Principal Greenfield Software Developer (Builder) - Digital Services
Boeing
Richmond, BC · CAN - Richmond, Canada
Full-time
Implementing CI/CD pipelines and delivery automation that give teams the confidence to ship frequently.
Added 1 hour ago
Senior Product Manager, WinZip
COREL
Canada
$130,000 to $160,000 CAD / year
Full-time
We are transforming the WinZip portfolio, and we are hiring a Senior Product Manager in Canada to help lead that shift. You will own product areas end-to-end: roadmap, execution, and…
Added 1 hour ago
Technical Support Analyst (2 positions)
Vecima Networks Inc.
Saskatoon, SK
Full-time
…broadband access, content delivery, cloud-native software, automation, and AI-enabled solutions, Vecima helps service providers modernize cable and fiber networks, deliver exceptional…
Added 2 hours ago
Senior Quality Assurance Automation Engineer
Hays
Toronto, ON
Contract
We are seeking a strong Automation Testing Lead with 8+ years of relevant experience, preferably within the Banking and Financial Services industry. The ideal candidate will possess a solid…
Added 2 hours ago
Quality Assurance Automation Lead
Hays
Toronto, ON · Greater Toronto Area, Canada
Contract
We are seeking an experienced QA Automation Lead to drive quality assurance initiatives across multiple projects and releases. The ideal candidate will have strong expertise in test…
Added 2 hours ago
Principal SAP TMS Consultant
Infosys
Mississauga, ON
$102,474 to $147,835 CAD / year
Full-time
…digital solutions. We focus on integrating advanced AI and automation to enhance operational efficiency and support long-term business objectives. Join us to be part of a team that is…

Infosys

Quality Engineering Lead-CAN

Canada

Education: Bachelor’s degree
Posting language: English
Posted: Sep 1, 2026

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Original job description

Job Description

Infosys is seeking an AI Assurance Chatbot Tester to validate, test, and assure the quality, reliability, security, and accuracy of AI-powered chatbot solutions. The role involves functional testing, conversational testing, prompt validation, response accuracy verification, API and workflow validation, and identification of risks such as hallucinations, bias, prompt injection vulnerabilities, and compliance issues. The candidate will collaborate with AI engineers, developers, and business stakeholders to improve chatbot quality while supporting Responsible AI and AI governance initiatives.

Required Qualifications

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
4 years of Information Technology experience.
Candidate must be located within commuting distance of Mississauga, ON / Montreal, QC or be willing to relocate to one of these areas. This position may require travel.
At least 4 years of software testing experience.

Required Skills:

Functional Testing and Quality Assurance processes.
AI chatbot testing, conversational testing, and user experience validation.
Response accuracy, relevance, and completeness validation.
Positive, negative, boundary, and edge-case testing.
Generative AI, LLMs, and chatbot platforms.
API testing using Postman or similar tools.
Integration and end-to-end testing of chatbot workflows.
Hallucination detection and response consistency validation.
Prompt injection testing and AI security validation.
Bias identification and AI risk validation.
Security, privacy, and regulatory compliance validation.
Test management and defect tracking using Jira, Azure DevOps, or similar tools.
Defect reporting, quality metrics, and test reporting.
Collaboration with AI engineers, developers, and business stakeholders.
Analytical, communication, and problem-solving skills.

Preferred Skills:

AI Assurance.
Responsible AI.
AI Risk Management.
Copilot testing.
ChatGPT testing.
Gemini testing.
Enterprise AI assistant testing.
Prompt engineering.
AI security concepts.
Playwright automation.
Selenium automation.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 83150 to $ 123375

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Skillset

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More about this job

Responsibilities

The role involves validating and testing AI-powered chatbot solutions for quality, reliability, security, and accuracy. The candidate will collaborate with AI engineers and stakeholders to identify risks such as hallucinations, bias, and security vulnerabilities.

Requirements

Candidates must have a bachelor's degree or equivalent experience and at least 4 years of software testing experience. Proficiency in AI chatbot testing, API validation, and security compliance is required.

Skills

Functional testing
Quality assurance
AI chatbot testing
Conversational testing
Generative AI
LLMs
API testing
Postman
Hallucination detection
Prompt injection testing
AI security
Jira
Azure DevOps
Prompt engineering
Playwright
Selenium

Visa sponsorship

Not detected in the job text

Keywords

Quality Engineering
AI Assurance
Chatbot Testing
Functional Testing
Generative AI
LLMs
API Testing
Postman
Hallucination Detection
Prompt Injection
AI Security
Bias Identification
Jira
Azure DevOps
Prompt Engineering
Playwright
Selenium
Responsible AI
AI Governance
Software Testing
User Experience Validation
Integration Testing
Regulatory Compliance
Quality Metrics
Defect Tracking
Copilot
ChatGPT
Gemini
Enterprise AI
Digital Transformation

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