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Added 4 mins ago
CO
Manager SIPA (Official Plan and Legislation)
City of Toronto
Toronto, ON
- Full-time
…the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international…
Added 4 mins ago
IT
Estimator / Project Coordinator
InTandem Talent
Hamilton, ON
- Full-time
We may use Artificial Intelligence (AI) technology to assist with application screening and assessments. This technology is used as a support tool, and all hiring decisions are made by our…
Added 4 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Keep the team informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day CORM ILED activities
Added 4 mins ago
Principal Software Engineer
OCS Ontario Cannabis Store
Toronto, ON
The Principal Software Engineer is a senior member of the IT Development team and serves as the hands-on technical leader for Microsoft Dynamics 365 Finance and Operations and its…
Added 4 mins ago
IT
Estimator / Project Coordinator – Major Projects
InTandem Talent
Hamilton, ON
- Full-time
We may use Artificial Intelligence (AI) technology to assist with application screening and assessments. This technology is used as a support tool, and all hiring decisions are made by our…
Added 19 mins ago
I
Head Of Cybersecurity
Irth
Canada
- Full-time
…will serve as both a cybersecurity practitioner and policy leader, partnering closely with engineering, infrastructure, IT, GRC, and executive…
Added 19 mins ago
Civil Project Coordinator
Pomerleau
Nanaimo, BC
As a Project Coordinator working in our Civil Infrastructure team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of client, team and…
Added 19 mins ago
Seasonal Sales Associate
EssilorLuxottica Group
Richmond, BC
Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 19 mins ago
Sales Associate
EssilorLuxottica Group
Calgary, AB
Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 19 mins ago
GT
Financial Controller (CPA)
Gastronomous Technologies Inc.
Oakville, ON
- Full-time
…techniques and cutting-edge technologies. Click here to see our team…
Added 34 mins ago
M
Marsh People and Investments - Strategic Implementation Co-Op - Toronto - Winter 2027
Marsh
Toronto, ON
- Temporary
…Industrial Engineering, Data Science and Analytics, Commerce, Information Technology or a related field when internship…
Added 34 mins ago
IT
HR and Payroll Administrator
InTandem Talent
AB · Alberta, Canada
- Full-time
We may use Artificial Intelligence (AI) technology to assist with application screening and assessments. This technology is used as a support tool, and all hiring decisions are made by our…
Added 34 mins ago
S
Service Contract Administrator
Systematix
Concord, ON
- $25 to $27 CAD / hour
- Contract
…Sales organization for one of our global Life Sciences and Technology…
Added 34 mins ago
VG
[VO2 Canada] - Développeuse.eur Angular– Missions Ponctuelles
VO2 GROUP
Montreal, QC
- Full-time
Leader français et indépendant du conseil tech & numérique
Added 34 mins ago
VG
[VO2 Canada] - Analyste Qualité (QA) - Missions Ponctuelles
VO2 GROUP
Montreal, QC
- Full-time
Leader français et indépendant du conseil tech & numérique
Added 34 mins ago
SA
Study Abroad Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…department and our centre for international learners. Join a vibrant team focused on service, opportunity and…
Added 34 mins ago
Scrum Master
National Research Council Canada
Penticton, BC
…learn more about these options, please contact the NRC Hiring team using the contact information…
Added 34 mins ago
FG
Associate Director, Full-Stack Applications - Credit Module
Fitch Group
Toronto, ON
- $150,000 to $170,000 CAD / year
…analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions.…
Added 34 mins ago
A
Full Stack AI Developer
Atimi
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Ensuring that technical decisions and information are communicated thoroughly to the global team
Added 34 mins ago
Manager, Official Plan and Legislation
City of Toronto
Toronto, ON
…the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international…
Added 49 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · Chatham, ON
- Full-time
…enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a thought leader, a trusted advisor and a problem…
Added 49 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Windsor, ON
- Full-time
…enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a thought leader, a trusted advisor and a problem…
Added 49 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Edmonton Trail, Calgary, AB
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the…
Added 1 hour ago
SA
International Admissions Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…department and our centre for international learners. Join a vibrant team focused on service, opportunity and…
Added 1 hour ago
SA
Business Systems Analyst
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…customized talent development solutions for corporations. Join a team passionate about building lifelong learning opportunities that help people in Calgary and around the globe navigate the…

Infosys

Seeburger Lead

Mississauga, ON, Canada

$92,740 to $123,375 CAD / year · Full-time

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Job details

Pay: $92,740 to $123,375 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: At least 4 years of Information Technology experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is looking for Seeburger Onsite Lead with strong expertise in managing L2 support operations for enterprise B2B/EDI platforms. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Required Qualifications:

Candidate must be located within commuting distance of Mississauga, Ontario / Vancouver, British Columbia.
or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Hands on experience in years of IT experience in B2B/EDI integration and Seeburger BIS support.
Hands on experience in global AMS/support models and multi-region teams
Led end-to-end Seeburger BIS support operations, ensuring high availability and SLA adherence for business-critical integrations
Acted as the primary onsite coordinator between business stakeholders, IT teams, and external partners
Managed and mentored offshore support teams, ensuring seamless 24x7 support coverage
Successfully handled P1/P2 incidents and escalations, minimizing downtime and business impact
Performed detailed Root Cause Analysis (RCA) and implemented preventive measures to improve system stability
Oversaw monitoring, job executions, and interface processing, ensuring smooth B2B transactions
Conducted change and release management, including CR reviews, deployment coordination, and validations
Ensured adherence to ITIL processes (Incident, Problem, Change Management) and audit compliance
Delivered regular status reports, SLA dashboards, and service review presentations to stakeholders
Drive continuous improvement initiatives, including automation and operational optimization

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario: $ 92740 to $ 123375

What Visa status are we accepting for this req? :

Unable to Sponsor now or in the future

Additional Required Qualifications :

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead end-to-end Seeburger BIS support operations, including incident escalation, monitoring, change and release management, SLA adherence, and root cause analysis. Coordinate onsite with stakeholders and external partners, manage offshore teams, and drive reporting, continuous improvement, and solution development.

Requirements

Requires at least four years of IT experience, hands-on B2B/EDI integration and Seeburger BIS support experience, and experience with global support models and multi-region teams. A bachelor's degree or foreign equivalent is required, though progressive specialty experience may substitute for education; applicants must be authorized to work without employer-sponsored immigration support.

Skills

Seeburger BIS
B2B/EDI Integration
L2 Support Operations
Global AMS Support
Multi-Region Team Management
Incident Management
Root Cause Analysis
Monitoring and Job Execution
Change and Release Management
ITIL Processes
SLA Management
Team Mentoring
Stakeholder Coordination
Automation
Operational Optimization

Visa sponsorship

Not detected in the job text

Keywords

Seeburger BIS
B2B
EDI
Enterprise Integration
L2 Support
Global Support Models
Multi-Region Teams
High Availability
Service-Level Agreements
P1/P2 Incidents
Incident Management
Problem Management
Change Management
Root Cause Analysis
Monitoring
Job Execution
Interface Processing
Release Management
ITIL
Audit Compliance
Status Reporting
SLA Dashboards
Client Training
Automation
Operational Optimization
Proposal Development

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