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Added 8 mins ago
SI
Student Resource Coordinator
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
The Student Resource Coordinator is required to support SIIT students through a case management approach. This position will serve as the primary contact and support for their assigned…
Added 8 mins ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Demonstrated ability to model high quality, customer service orientation in all client interactions (internal and external). Helpdesk/client support and triage/technical problem-solving…
Added 8 mins ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
Provides excellent customer service in all job capacities and assist clients with point of sale and online purchases and event/league registration
Added 1 hour ago
IP
Administrative Support Coordinator
Indigenous Perspectives Society
Vancouver, BC
- Full-time
…Response for Depression & Anxiety, the Administrative Support Coordinator will be responsible for administrative and technical support tasks to assist with day-to-day operations and to…
Added 2 hours ago
TC
Retail Store Coordinator Full Time Winners - Brentwood Commons
TJX Canada – Winners, Marshalls, HomeSense
Lloydminster, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
TC
Retail Store Coordinator Full Time Winners - Summerside
TJX Canada – Winners, Marshalls, HomeSense
Summerside, PE
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
TC
Retail Visual Merchandise Coordinator Full Time
TJX Canada – Winners, Marshalls, HomeSense
Prince Albert, SK
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
TC
Retail Customer Service and Operations Coordinator Full Time
TJX Canada – Winners, Marshalls, HomeSense
Prince Albert, SK
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
HR
Sr Sales and Operations Coordinator
Herc Rentals
Toronto, ON · North York, ON
- Full-time
…businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian…
Added 2 hours ago
TC
Retail Customer Service and Operations Coordinator Full Time HomeSense-15Woodlawn, Guelph
TJX Canada – Winners, Marshalls, HomeSense
Guelph, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
SI
Office Administrator, Student Supports & Admissions
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
Added 2 hours ago
MD
Appeals Officer - Revenue Tax Specialist Senior/Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Customer service and interpersonal skills sufficient to interact and negotiate with taxpayers and/or their representatives
Added 3 hours ago
Health Program Instructor
Abilities Centre
Whitby, ON
Reporting to the Senior Coordinator, Post-Rehabilitation, the primary responsibility of the Health Program Instructor will be to implement group exercise classes and disseminate education…
Added 3 hours ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our…
Added 3 hours ago
C
Service Coordinator - Security Systems
Convergint
Dartmouth, NS
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
Added 3 hours ago
C
Field Technical Lead - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. Our company is built upon a solid foundation of 10 Values and Beliefs…
Added 3 hours ago
Health Care Aide - Get - A - Way Club
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction and supervision of the Manager of the Get Away Club and in collaboration with the Recreation Coordinator provides supportive care to participants and performs a variety…
Added 3 hours ago
Material Management Technician
Winnipeg Regional Health Authority
Brandon, MB
Provide mail, medication, and lab specimen pickup / drop off service for the Brandon area.
Added 4 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 4 hours ago
1
Treatment Coordinator-Babin Dentistry, Victoria
123Dentist
Victoria, BC
- $28 to $35 CAD / hour
- Full-time
The team at Babin Dentistry located in Victoria, BC are looking for a passionate, hard-working Treatment Coordinator/Dental Administrator on a full-time basis.
Added 4 hours ago
1
Hygiene Coordinator-Playfair Dental Centre, Orangeville 12890
123Dentist
Orangeville, ON
- $27 to $29 CAD / hour
- Full-time
The team at Playfair Dental Centre located in Orangeville, province are looking for a passionate, hard-working Hygiene Coordinator on a full-time basis.
Added 4 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Strong customer service and communication skills.
Added 5 hours ago
G
Stanley Park Popcorn Vendor Team Lead
GoodWork.ca
Vancouver, BC
- Internship
If you’re passionate about customer service and eager to support a great cause, we’d love to hear from you!
Added 5 hours ago
AC
Shipping Clerk
Aston Carter
AB · Edmonton, Alberta
- $23 to $25 CAD / hour
- Contract
Our client is seeking a Shipping & Receiving Coordinator to join their team in a fast-paced industrial environment. This position is responsible for coordinating inbound and outbound…
Added 6 hours ago
DR
Systems Support Coordinator
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Reporting to the Supervisor, Service Delivery The System Support Coordinator will:

Infosys

Seeburger Lead

Vancouver, BC, Canada

$90,450 to $136,500 CAD / year · Full-time

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Job details

Pay: $90,450 to $136,500 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: At least 4 years of Information Technology experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is looking for Seeburger Onsite Lead with strong expertise in managing L2 support operations for enterprise B2B/EDI platforms. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Required Qualifications:

Candidate must be located within commuting distance of Vancouver, British Columbia.
or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Hands on experience in years of IT experience in B2B/EDI integration and Seeburger BIS support.
Hands on experience in global AMS/support models and multi-region teams
Led end-to-end Seeburger BIS support operations, ensuring high availability and SLA adherence for business-critical integrations
Acted as the primary onsite coordinator between business stakeholders, IT teams, and external partners
Managed and mentored offshore support teams, ensuring seamless 24x7 support coverage
Successfully handled P1/P2 incidents and escalations, minimizing downtime and business impact
Performed detailed Root Cause Analysis (RCA) and implemented preventive measures to improve system stability
Oversaw monitoring, job executions, and interface processing, ensuring smooth B2B transactions
Conducted change and release management, including CR reviews, deployment coordination, and validations
Ensured adherence to ITIL processes (Incident, Problem, Change Management) and audit compliance
Delivered regular status reports, SLA dashboards, and service review presentations to stakeholders
Drive continuous improvement initiatives, including automation and operational optimization

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be:

BC : $ 90450 to $ 136500

What Visa status are we accepting for this req? :

Unable to Sponsor now or in the future

Additional Required Qualifications :

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead Seeburger BIS L2 support operations, including incident escalation, monitoring, release coordination, SLA adherence, and service reporting. Coordinate business, IT, partner, and offshore teams while driving solution delivery, team development, and operational improvements.

Requirements

Requires at least four years of IT experience, including hands-on B2B/EDI integration and Seeburger BIS support experience, as well as experience with global support models and multi-region teams. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates must be authorized to work without employer-sponsored visa support.

Skills

Seeburger BIS
B2B/EDI Integration
L2 Support Operations
Global AMS Support
Multi-Region Team Coordination
Incident Management
Root Cause Analysis
Monitoring and Interface Processing
Change and Release Management
ITIL Processes
SLA Management
Team Leadership and Mentoring
Stakeholder Coordination
Continuous Improvement
Automation
Client Training

Visa sponsorship

Not detected in the job text

Keywords

Seeburger BIS
B2B
EDI
Enterprise Integration
L2 Support
Global Support Model
Multi-Region Teams
High Availability
Service-Level Agreements
P1/P2 Incidents
Incident Management
Problem Management
Change Management
Root Cause Analysis
Preventive Measures
Monitoring
Job Execution
Interface Processing
Release Management
ITIL
Audit Compliance
Status Reporting
SLA Dashboards
Service Reviews
Automation
Operational Optimization
Client Training
Proposal Development

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