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Added 5 mins ago
Assistant Restaurant Manager
Red Robin Canada
Surrey, BC
We’re hiring an Assistant Restaurant Manager to lead busy shifts, coach and develop team members, and help run the day-to-day operations of a high-volume, full-service restaurant.
Added 5 mins ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 mins ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
As a leader in Open Finance in Canada, we’ve grown since 2016 into one of North America’s most trusted platforms for financial data access, enrichment, and money movement. We work with…
Added 5 mins ago
S
Technical Support Engineer
Sidetrade
Remote, Canada
- Full-time
- Remote
We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic…
Added 5 mins ago
Technical Account Manager
Netskope
Canada
Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends…
Added 5 mins ago
YH
Registered Nurse (Part-Time, Night Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
…the College of Nurses (CNO) and provides high quality nursing service that reflects the organization's resident centred approach, vision and policies. As a Unit Nurse, the Registered Nurse…
Added 5 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
Provide excellent customer service to clients through setting up processes, standard operating procedures, coaching front-facing staff and acting on feedback from clients and internal…
Added 5 mins ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Provide timely and up-to-date project information, to Kinectrics Management, project team, and customer(s) in the form of proposals, reports, recommendations, and presentations.
Added 5 mins ago
IB
Backend Technical Lead
Invisia BPO
NB · Chiasson Office, NB
- Full-time
…problem-solving and measurable product quality. Our teams build customer-facing applications and the services behind them, integrating external platforms and handling transaction-critical…
Added 5 mins ago
LS
Chief Information Officer
Leadership Source Inc.
Regina, SK
- Full-time
This leader will oversee a large, diverse team responsible for enterprise applications, infrastructure, cloud services, cybersecurity, architecture, and service delivery. This role requires…
Added 5 mins ago
NF
Quality Assurance Manager
New Flyer
Winnipeg, MB
- Full-time
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…
Added 5 mins ago
C(
Warehouse Operations Manager
CCLS (Canada Cartage Logistics Solutions)
Winnipeg, MB
- Full-time
This is an opportunity to be a part of a successful and growing operation. The role requires a hands-on, self-directed leader who can operate independently while collaborating within a…
Added 5 mins ago
CE
Superviseur d’atelier de services | Service Shop Supervisor
Castolin Eutectic
Vaudreuil-Dorion, QC
- Full-time
…and surface coating technologies. We are currently seeking a Service Shop Supervisor to join our team in Vaudreuil-Dorion,…
Added 5 mins ago
GL
Collections Specialist
Go Lime Inc.
Toronto, ON
- $40,000 to $44,000 CAD / year
- Full-time
Go Lime stands out as Ontario’s market leader in sustainable home and commercial solutions. Our centralized focus is to make home comfort a seamless, accessible and enjoyable transaction…
Added 5 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep…
Added 5 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep…
Added 20 mins ago
Customer Support Associate (PS)
British Columbia Lottery Corporation
Vancouver, BC
The objective of the Player Services Assistant role is to provide excellent customer service by representing BCLC in a professional manner and providing timely service to our players. This…
Added 20 mins ago
YO
Senior Counselling Supervisor
YMCA of Greater Toronto
Torrance, ON
- Part-time
Set the tone for exceptional customer service on arrival and departure days.
Added 20 mins ago
YO
Day Camp Counsellor
YMCA of Greater Toronto
Torrance, ON
- Part-time
Provide excellent customer service when interacting with parents during pick-up and drop-off.
Added 20 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Yonge St, Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 20 mins ago
SC
Director, Operations - Campus & Corporate Services (70302795)
Sodexo Canada Ltd
Toronto, ON
- Full-time
…through multiple layers of management, ensuring exceptional service delivery and sustainable business growth. This role requires a strategic leader who can drive business results, foster…
Added 20 mins ago
D
Exterior Cleaner
Dexterra
Halton Hills, ON
- $18.25 to $18.55 CAD / hour
- Part-time
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 34 mins ago
TI
Customer Supply Chain Analyst
TTI, Inc.
Toronto, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 34 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 34 mins ago
T
Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…

Infosys

Seeburger Lead

Vancouver, BC, Canada

$90,450 to $136,500 CAD / year · Full-time

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Job details

Pay: $90,450 to $136,500 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: At least 4 years of Information Technology experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is looking for Seeburger Onsite Lead with strong expertise in managing L2 support operations for enterprise B2B/EDI platforms. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Required Qualifications:

Candidate must be located within commuting distance of Vancouver, British Columbia.
or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Hands on experience in years of IT experience in B2B/EDI integration and Seeburger BIS support.
Hands on experience in global AMS/support models and multi-region teams
Led end-to-end Seeburger BIS support operations, ensuring high availability and SLA adherence for business-critical integrations
Acted as the primary onsite coordinator between business stakeholders, IT teams, and external partners
Managed and mentored offshore support teams, ensuring seamless 24x7 support coverage
Successfully handled P1/P2 incidents and escalations, minimizing downtime and business impact
Performed detailed Root Cause Analysis (RCA) and implemented preventive measures to improve system stability
Oversaw monitoring, job executions, and interface processing, ensuring smooth B2B transactions
Conducted change and release management, including CR reviews, deployment coordination, and validations
Ensured adherence to ITIL processes (Incident, Problem, Change Management) and audit compliance
Delivered regular status reports, SLA dashboards, and service review presentations to stakeholders
Drive continuous improvement initiatives, including automation and operational optimization

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be:

BC : $ 90450 to $ 136500

What Visa status are we accepting for this req? :

Unable to Sponsor now or in the future

Additional Required Qualifications :

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead Seeburger BIS L2 support operations, including incident escalation, monitoring, release coordination, SLA adherence, and service reporting. Coordinate business, IT, partner, and offshore teams while driving solution delivery, team development, and operational improvements.

Requirements

Requires at least four years of IT experience, including hands-on B2B/EDI integration and Seeburger BIS support experience, as well as experience with global support models and multi-region teams. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates must be authorized to work without employer-sponsored visa support.

Skills

Seeburger BIS
B2B/EDI Integration
L2 Support Operations
Global AMS Support
Multi-Region Team Coordination
Incident Management
Root Cause Analysis
Monitoring and Interface Processing
Change and Release Management
ITIL Processes
SLA Management
Team Leadership and Mentoring
Stakeholder Coordination
Continuous Improvement
Automation
Client Training

Visa sponsorship

Not detected in the job text

Keywords

Seeburger BIS
B2B
EDI
Enterprise Integration
L2 Support
Global Support Model
Multi-Region Teams
High Availability
Service-Level Agreements
P1/P2 Incidents
Incident Management
Problem Management
Change Management
Root Cause Analysis
Preventive Measures
Monitoring
Job Execution
Interface Processing
Release Management
ITIL
Audit Compliance
Status Reporting
SLA Dashboards
Service Reviews
Automation
Operational Optimization
Client Training
Proposal Development

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