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Added 12 mins ago
TI
Customer Supply Chain Analyst
TTI, Inc.
Toronto, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 12 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 12 mins ago
T
Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
May support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology…
Added 12 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 12 mins ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
…the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying…
Added 12 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset (Chinatown Branch)
TD
Vancouver, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 12 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Vancouver, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 12 mins ago
T
Product Owner I - AskHR
TD
London, ON · Toronto, ON
- Full-time
Explore innovative capabilities, including AI, to improve service effectiveness and user experience
Added 12 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…protection to provide highly personalized advice, solutions, and service to…
Added 12 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 12 mins ago
T
Senior FCRM Testing Analyst (5721, 5722, 5723, 5724)
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 12 mins ago
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Manager, FCRM Testing (5720)
TD
Toronto, ON
- Full-time
Contribute to the development of the operational plan and operationalize the plan and deliver on assigned service or functionality
Added 12 mins ago
Employer Liaison - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than…
Added 12 mins ago
Senior Specialist, Account Management
Questrade Financial Group
Toronto, ON
Pod Leadership & Mentorship: Acts as a leader among peers who consistently champions change, adaptability, and client-centricity. Guides the broader team by modeling ideal behaviors,…
Added 12 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Saint-Constant, QC
Tu es un.e leader dans l’âme et tu sais comment motiver une équipe; Tu as de l’entregent et tout un esprit d’équipe;
Added 12 mins ago
Administrative Assistant
Strategic Group
Calgary, AB
…spirit and innovative thinking have made us a Canadian industry leader in office-to-residential conversions, completing more successful conversions than anyone else in the country. This…
Added 12 mins ago
CI
Sales Associate
Carters Inc.
Winnipeg, MB
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 12 mins ago
VC
Registered Veterinary Technician - Quinte Regional Pet Hospital
VetCare Canada
Belleville, ON
- Full-time
…operational excellence. If your are an RVT who is a natural leader and ready to level up and take on more of a leadership role Quinte Regional Pet Hospital has the perfect opportunity for…
Added 12 mins ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 12 mins ago
BI
Operations Supervisor
Badger Infrastructure Solutions
Fort McMurray, AB
- Full-time
The Operations Supervisor is an integral leader within the operations team, responsible for ensuring the safe, efficient, and effective execution of daily operations. Key responsibilities…
Added 12 mins ago
S
Technical Support Engineer
Sidetrade
Calgary, AB
- Full-time
…Sidetrade has been positioned as a Gartner® Magic Quadrant™ Leader since 2022. We value passion over perfection. So, if you're eager to learn and bring great energy, we want to hear from…
Added 12 mins ago
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Certified Personal Coach - Coquitlam
GOLFTEC
Coquitlam, BC
- $60,000 to $75,000 USD / year
- Full-time
GOLFTEC is the world leader in golf instruction with over 260 locations across the globe. As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf expert…
Added 12 mins ago
CE
Branch Manager
Collicutt Energy Services
Red Deer, AB
- Full-time
…engine systems. We pride ourselves on delivering exceptional service, developing our people, and building lasting customer…
Added 12 mins ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 12 mins ago
SS
Business Development Manager - Plastic Extrusions Industry
Summit Search Group
Brampton, ON
- $80,000 to $100,000 CAD / year
- Full-time
Contract & Pricing Negotiation: Formulate profitable price structures and manage multi-year master service agreements (MSAs) while balancing tight per-unit margins against high-volume scale.

Infosys

Seeburger Lead

Vancouver, BC, Canada

$90,450 to $136,500 CAD / year · Full-time

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Job details

Pay: $90,450 to $136,500 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: At least 4 years of Information Technology experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is looking for Seeburger Onsite Lead with strong expertise in managing L2 support operations for enterprise B2B/EDI platforms. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Required Qualifications:

Candidate must be located within commuting distance of Vancouver, British Columbia.
or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Hands on experience in years of IT experience in B2B/EDI integration and Seeburger BIS support.
Hands on experience in global AMS/support models and multi-region teams
Led end-to-end Seeburger BIS support operations, ensuring high availability and SLA adherence for business-critical integrations
Acted as the primary onsite coordinator between business stakeholders, IT teams, and external partners
Managed and mentored offshore support teams, ensuring seamless 24x7 support coverage
Successfully handled P1/P2 incidents and escalations, minimizing downtime and business impact
Performed detailed Root Cause Analysis (RCA) and implemented preventive measures to improve system stability
Oversaw monitoring, job executions, and interface processing, ensuring smooth B2B transactions
Conducted change and release management, including CR reviews, deployment coordination, and validations
Ensured adherence to ITIL processes (Incident, Problem, Change Management) and audit compliance
Delivered regular status reports, SLA dashboards, and service review presentations to stakeholders
Drive continuous improvement initiatives, including automation and operational optimization

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for the candidate based in the below location will be:

BC : $ 90450 to $ 136500

What Visa status are we accepting for this req? :

Unable to Sponsor now or in the future

Additional Required Qualifications :

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead Seeburger BIS L2 support operations, including incident escalation, monitoring, release coordination, SLA adherence, and service reporting. Coordinate business, IT, partner, and offshore teams while driving solution delivery, team development, and operational improvements.

Requirements

Requires at least four years of IT experience, including hands-on B2B/EDI integration and Seeburger BIS support experience, as well as experience with global support models and multi-region teams. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates must be authorized to work without employer-sponsored visa support.

Skills

Seeburger BIS
B2B/EDI Integration
L2 Support Operations
Global AMS Support
Multi-Region Team Coordination
Incident Management
Root Cause Analysis
Monitoring and Interface Processing
Change and Release Management
ITIL Processes
SLA Management
Team Leadership and Mentoring
Stakeholder Coordination
Continuous Improvement
Automation
Client Training

Visa sponsorship

Not detected in the job text

Keywords

Seeburger BIS
B2B
EDI
Enterprise Integration
L2 Support
Global Support Model
Multi-Region Teams
High Availability
Service-Level Agreements
P1/P2 Incidents
Incident Management
Problem Management
Change Management
Root Cause Analysis
Preventive Measures
Monitoring
Job Execution
Interface Processing
Release Management
ITIL
Audit Compliance
Status Reporting
SLA Dashboards
Service Reviews
Automation
Operational Optimization
Client Training
Proposal Development

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