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Infosys

Senior Consultant - Oracle Field Service Cloud

Mississauga, ON, Canada

$92,740 to $105,007 CAD / year · Full-time

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Job details

Pay: $92,740 to $105,007 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Infosys is seeking a Oracle Field Service Cloud with experience on Oracle Field Service Cloud and other Oracle CX Cloud applications including implementation of end-to-end field service solutions, workforce optimization, and mobility-driven service execution. The ideal candidate will possess in-depth expertise in Oracle Field Service Cloud, complemented by experience in Fusion Service Cloud and Oracle ERP integrations, and a broad understanding of service lifecycle processes across field operations.

This role will require to play key role in application managed services or application implementations and contribute to different phases of project lifecycle including leading requirements gathering, solution design, or production support and play an important role in the configuration, development, and deployment of the Oracle Field Service Cloud solution. The role will require to collaborate with cross-functional teams including developers, analysts, and project managers to deliver high-quality solutions.

Required Qualifications:

Candidate must be located within commuting distance of Mississauga, Ontario or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills

Minimum 5 years of experience in Oracle CX Cloud including Field Service Cloud
Experience in Architecture/Design /Detailing of Processes and Problem Definition.
Knowledge and experience of implementing Work Order Management and Scheduling, Routing and Capacity Planning, Resource Management and Forecasting, Dispatch Console and Work Assignment, and Mobility and Field Technician Enablement.
Strong understanding of business processes related to Field Service Operations
Hands-on experience in OFSC Core Configuration, Integration with upstream/downstream systems and Field Service Plugins.
PoC ideation, creation and demonstration to client

Preferred Qualifications:

Perform role of a Senior Consultant at onsite and work with offshore team on deliverables.
Should have done at least 2 green field implementations and have experience in working in projects with Agile methodology.
Good Analytical and Communication skill.
Should be able to build strong business partner interactions with client stakeholders.
Experience and desire to work in a Global delivery environment.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be: Ontario- 92740 to $ 105007

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead or contribute to Oracle Field Service Cloud implementations and managed services, including requirements gathering, solution design, configuration, development, deployment, and production support. Collaborate with developers, analysts, project managers, clients, and offshore teams to deliver field service solutions and demonstrate proof-of-concept ideas.

Requirements

Requires at least five years of Oracle CX Cloud experience, including Field Service Cloud, along with experience designing processes, configuring OFSC, integrating systems, and implementing field service capabilities. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates need at least four years of IT experience and must be authorized to work in Canada without employer-based visa sponsorship.

Skills

Oracle Field Service Cloud
Oracle CX Cloud
Fusion Service Cloud
Oracle ERP Integrations
Field Service Operations
Work Order Management
Scheduling
Routing
Capacity Planning
Resource Management
Forecasting
Dispatch Console
Field Service Mobility
OFSC Configuration
Systems Integration
Agile Methodology

Visa sponsorship

Not detected in the job text

Keywords

Oracle Field Service Cloud
Oracle CX Cloud
Fusion Service Cloud
Oracle ERP
Field Service Solutions
Workforce Optimization
Service Lifecycle
Field Service Operations
Work Order Management
Scheduling
Routing
Capacity Planning
Resource Management
Forecasting
Dispatch Console
Work Assignment
Mobility
Field Technician Enablement
OFSC Core Configuration
System Integration
Field Service Plugins
Requirements Gathering
Solution Design
Production Support
Proof Of Concept
Agile Methodology
Application Managed Services
Global Delivery
Client Stakeholder Engagement

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