Jobs in Canada

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Added 1 hour ago
SM
RQ11119 – Applications Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 hour ago
SM
RQ11348 – Technology Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
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Release Project Manager / Technical PM
Affinity
BC · British Columbia, Canada
- Contract
…across LABC’s application portfolio while also leading technical integration projects within the Digital Transformation Program. They will help ensure software changes and technical…
Added 3 hours ago
AC
RQ11847 - Technology Architect - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Added 4 hours ago
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Senior Principal Engineer
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
Added 4 hours ago
NT
Senior AI/ML Software Engineer – Localization
NEARSOURCE TECHNOLOGIES
Vancouver, BC
- Full-time
Role Summary: NearSource is seeking a Senior AI/ML Software Engineer - Localization to architect and scale intelligent localization systems using advanced AI, Natural Language Processing…
Added 4 hours ago
A
Localization Software Engineer
Applicantz
Vancouver, BC
- $65 to $75 CAD / hour
- Contract
Top 3 Must haves:
Added 4 hours ago
QF
Senior Data Engineer
Questrade Financial Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We’re looking for our next Senior Data Engineer
Added 5 hours ago
Q
Senior SAP Ariba Solution Architect
Querentia
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a Senior SAP Ariba Solution Architect to support a large-scale Supply Chain and Procurement Digital Modernisation program. The consultant will lead SAP Ariba work from…
Added 5 hours ago
AC
Senior Consultant - ServiceNow HRSD
Avance Consulting
ON · Ontario, Canada
- Full-time
At least 6 years of proven experience as an architect in designing and implementing ServiceNow CSM, ITSM, CMDB, Custom applications and integrating with several 3rd party applications.
Added 5 hours ago
Senior NetSuite Solution Architect
Volatus Aerospace
Vaughan, ON
Volatus Aerospace is seeking a Senior NetSuite Solution Architect to own the design and delivery of NetSuite solutions for operations and sales across Canada, the United States, the United…
Added 5 hours ago
Director Design and Capital Development
University of Guelph
Guelph, ON
Reporting to the Senior Director, Campus Planning, Design & Development, the Director, Design & Capital Development provides senior leadership and operational oversight for the University’s…
Added 6 hours ago
AI
Pega Lead
Apptoza Inc.
Toronto, ON
- Full-time
Pega Certified Senior System Architect (PSSA)."
Added 6 hours ago
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Principal Technical Lead
Air Canada
Toronto, ON
- Full-time
15+ years of experience in software engineering, with a strong track record as a senior engineer, tech lead, solution architect or principal-level contributor.
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Associate Solution Architect
Purolator
ON · Mississauga, ON
Working alongside senior architects, developers and delivery teams, you will translate business requirements into secure, reliable and cost-effective solutions aligned with enterprise…
Added 6 hours ago
AC
Reopen-RQ11513 - Applications Architect - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Strong application/data/ information architect
Added 6 hours ago
AI
Pega Technical Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
Pega Certified Senior System Architect (PSSA).
Added 6 hours ago
AI
Pega Technical Lead
Apptoza Inc.
Toronto, ON
- Full-time
Pega Certified Senior System Architect (PSSA).
Added 6 hours ago
S
Head of Data Systems (Google Stack)
Stacktics
Toronto, ON
- Full-time
Lead Stacktics’ technical team members through the integration into Agentic AI-first working patterns, and beyond
Added 7 hours ago
RT
Technology Architect
Russell Tobin
Toronto, ON
- $90 to $115 CAD / hour
- Contract
Experience as a solution or application architect who has successfully documented, validated and evolved the architecture of custom-built cloud applications.
Added 8 hours ago
M
RQ11119 - Applications Architect - Senior
Maarut
Toronto, ON
- Contract
10+ years experience as a Business/Applications Architect
Added 8 hours ago
A
AI/ML Software Engineer-Localization Engineering
Applicantz
Vancouver, BC
- $65 to $75 CAD / hour
- Contract
Top 3 Must haves:
Added 8 hours ago
ZS
Senior Salesforce Developer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Ability to define, architect and delivery business solutions to service contact center business cases·
Added 10 hours ago
MF
Solution Architect, Digital
Momentum Financial Services Group
Toronto, ON
- Full-time
As a Solution Architect, you will serve as the technical design authority for MFSG's digital platforms and customer-facing experiences. You will translate business strategy and product…

Infosys

Senior Consultant - ServiceNow CSM

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Oct 12, 2026

Original job description

Infosys is seeking an experienced ServiceNow Solution Consultant. It is a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform.

Required Qualifications:

Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Candidate must be located within commuting distance of Calgary, Alberta or be willing to relocate to the areas.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
At least 6 years experience in designing and implementing complex ServiceNow Solutions including CSM, ITSM solutions.

Preferred Qualifications:

At least 6 years of proven experience as an architect in designing and implementing ServiceNow ITSM, CSM, Custom applications and integrating with several 3rd party applications.
At least 2 years of end to end ServiceNow CSM implementation experience.
Strong understanding of CSM CSDM model along with expertise on products, assets, sold products and install bases and their relationship with Accounts and Consumers
Strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill.
Proven experience with key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling
Experience implementing systems using the Agile/Scrum methodology
Strong communication skills, both written and verbal, with the ability to describe solutions with a business focus
Serve as primary technical point-of-contact for the project and as the face of the development team to the customer.
Provides advice on how business services are delivered with a vision for improvement.
Stays current on ServiceNow products and applicable integrated technologies
Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices. Works closely with client’s enterprise architecture team, Security team and Infrastructure team.
Understand customer requirements, translate to solutions, and communicate to clients
Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions
Ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership in solving business processes and/or technical problems
Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
Write/estimate Stories, monitor developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
Leads the Team in implementation of technical best practices, policies, and procedures
Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation
Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices

Certifications/Trainings :

ServiceNow Advanced System Administration
ServiceNow Implementation Specialist – Customer Service Management
Application Creation in ServiceNow

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements

What Visa status are we accepting for this req? :

Unable to Sponsor now or in the future

Additional Required Qualifications :

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.

Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Architect and deliver ServiceNow solutions, particularly CSM and ITSM implementations, aligned with client business needs and platform best practices. Lead technical delivery and client engagement, including requirements workshops, developer oversight, quality controls, documentation, demonstrations, and mentoring.

Requirements

Requires a bachelor’s degree or equivalent experience, at least four years of IT experience, and at least six years designing and implementing complex ServiceNow solutions. Preferred qualifications include CSM implementation and architecture experience, integration and scripting expertise, strong communication and consulting skills, and relevant ServiceNow training or certifications.

Skills

ServiceNow Architecture
IT Service Management (ITSM)
ServiceNow Integrations
JavaScript
REST APIs
Web Services
Enterprise Security
Data Modeling
Agile/Scrum
Requirements Analysis
Solution Design
Stakeholder Management
Technical Leadership
Client Consulting
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
IT Service Management (ITSM)
CSDM
Custom Applications
ServiceNow Architecture
JavaScript
Business Rules
Client Scripts
UI Actions
UI Pages
AngularJS
Jelly
Single Sign-On (SSO)
SAML
SSL
Web Services
LDAP
JDBC
ODBC
REST
SCP
FTPS
Enterprise Security
Middleware
Discovery Technologies
Database Design
Data Modeling
Agile
Scrum

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Work requirements

Jobs in Canada