Jobs in Canada

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Added 29 mins ago
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Business Performance Manager
nesto
Canada
- Full-time
nesto is Canada’s leading digital residential mortgage lender, offering Canadians the lowest rates from the get-go - with total transparency and no haggling.
Added 44 mins ago
PC
IRM/GRC Technologies Senior Associate
PwC Canada
Toronto, ON
- Full-time
Use a broad range of analytics tools, technology, digital solutions, and techniques to extract insights from current industry or sector trends.
Added 1 hour ago
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PLM Technical/Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Do you enjoy analyzing business requirements, designing innovative solutions, and helping companies navigate their digital transformation?
Added 1 hour ago
T
DELMIA Solution Architect – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Techso is looking for a DELMIA Solutions Architect – 3DEXPERIENCE to support clients in the design, integration, and deployment of digital solutions across Canada, France, and…
Added 2 hours ago
IC
CRM & Sales Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.
Added 2 hours ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Added 3 hours ago
S
Digital & Telecom System Architect
Scalian
Montreal, QC
- Full-time
We are looking for a Digital & Telecommunication System Architect to collaborate on one of our projects in the space sector.
Added 3 hours ago
TI
Technical Architect- BOX
Themesoft Inc.
Toronto, ON
- $80 CAD / hour
- Contract
🚀 Hiring: Box Enterprise Architect / Box SME
Added 4 hours ago
S
Digital & Telecom System Architect
Scalian
Montreal, QC
- Full-time
We are looking for a Digital & Telecommunication System Architect to collaborate on one of our projects in the space sector.
Added 4 hours ago
D
Global Blackbelt, Senior Cloud Security Specialist
Darktrace
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Proven experience as a Security Strategist,Security Strategist, Solutions Architect, Sales Engineer, Technical Account Manager, or similar customer-facing technical role. Experience on the…
Added 5 hours ago
Delivery Lead
Scotiabank
Toronto, ON
Global Wealth Management Technology group in Scotiabank and is primarily responsible for the design and development of digital applications for wealth and brokerage customers.
Added 6 hours ago
H
Signalling Design Intern (Winter 2027)
Hitachi
Burnaby, BC · (RSBU) Burnaby
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 6 hours ago
HR
Signalling Design Intern (Winter 2027)
Hitachi Rail
Burnaby, BC
- $23 to $30 CAD / hour
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 7 hours ago
Business Performance Manager
Nesto Group(e)
Canada
nesto is Canada’s leading digital residential mortgage lender, offering Canadians the lowest rates from the get-go - with total transparency and no haggling.
Added 8 hours ago
D
Senior SDET / Quality Engineering Lead/Architect
Droisys
Brampton, ON
- Contract
Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical…
Added 8 hours ago
O
Analyste en support applicatif de production N2
Onepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 8 hours ago
O
SIEM Specialist
Onepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 8 hours ago
W
Analyste en support applicatif de production N2
Wepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 8 hours ago
W
SIEM Specialist
Wepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 8 hours ago
MS
Sr Engineer - RF + Digital Design
Motorola Solutions
Canada
- Full-time
We are looking for an experienced RF and Digital design engineer to contribute to our development efforts on our next generation digital repeater products. The successful individual will…
Added 8 hours ago
MS
Sr Engineer - RF + Digital Design
Motorola Solutions
Concord, ON
- Full-time
We are looking for an experienced RF and Digital design engineer to contribute to our development efforts on our next generation digital repeater products. The successful individual will…
Added 8 hours ago
TI
Salesforce Revenue Cloud Architect
Tekgence Inc
Toronto, ON
- Contract
Technical Architect - Salesforce Revenue Cloud Advanced
Added 8 hours ago
RE
Principal Engineer Physical AI Systems Modeling
Renesas Electronics
Ottawa, ON
- Full-time
· Architect, develop, and maintain virtual system world models including articulated hands and arms, sensors, robot dynamics, contact interactions, and environments.
Added 9 hours ago
A
AI Architect
Astek
Montreal, QC
- Full-time
…Montreal, Toronto, and Vancouver. With innovation at the heart of digital transformation, Astek Canada supports organizations throughout their digital transformation…
Added 9 hours ago
O
Développeur(se) .Net/Intelligence d'affaires
Onepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.

Infosys

Senior Consultant - ServiceNow CSM

Mississauga, ON, Canada

$92,740 to $105,007 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $92,740 to $105,007 CAD / year
Job type: Full-time
Apply by: Nov 11, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 12, 2026

Original job description

Infosys is seeking an experienced ServiceNow Solution Consultant. It is a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform.

Required Qualifications:

Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Candidate must be located within commuting distance of Mississauga, Ontario or be willing to relocate to the areas.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
At least 6 years experience in designing and implementing complex ServiceNow Solutions including CSM, ITSM solutions.

Preferred Qualifications:

At least 6 years of proven experience as an architect in designing and implementing ServiceNow ITSM, CSM, Custom applications and integrating with several 3rd party applications.
At least 2 years of end to end ServiceNow CSM implementation experience.
Strong understanding of CSM CSDM model along with expertise on products, assets, sold products and install bases and their relationship with Accounts and Consumers
Strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill.
Proven experience with key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling
Experience implementing systems using the Agile/Scrum methodology
Strong communication skills, both written and verbal, with the ability to describe solutions with a business focus
Serve as primary technical point-of-contact for the project and as the face of the development team to the customer.
Provides advice on how business services are delivered with a vision for improvement.
Stays current on ServiceNow products and applicable integrated technologies
Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices. Works closely with client’s enterprise architecture team, Security team and Infrastructure team.
Understand customer requirements, translate to solutions, and communicate to clients
Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions
Ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership in solving business processes and/or technical problems
Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
Write/estimate Stories, monitor developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
Leads the Team in implementation of technical best practices, policies, and procedures
Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation
Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices

Certifications/Trainings :

ServiceNow Advanced System Administration
ServiceNow Implementation Specialist – Customer Service Management
Application Creation in ServiceNow

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements

Estimated annual compensation range for the candidate based in the below location will be:

Ontario: $ 92740 to $ 105007

What Visa status are we accepting for this req? :

Unable to Sponsor now or in the future

Additional Required Qualifications :

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.

Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Apply on LinkedIn About employer

More about this job

Responsibilities

Design and guide the implementation of client-facing ServiceNow solutions, translating business requirements into technical architectures and ensuring alignment with implementation best practices. Lead technical delivery and quality, facilitate client workshops, oversee development work, and mentor team members.

Requirements

Requires a bachelor’s degree or equivalent experience, at least four years of IT experience, and at least six years designing and implementing complex ServiceNow solutions, including CSM and ITSM. Preferred qualifications include end-to-end CSM implementation, ServiceNow architecture and integration expertise, platform scripting, Agile/Scrum experience, and strong client communication skills.

Skills

ServiceNow Architecture
Customer Service Management
IT Service Management
ServiceNow Integrations
JavaScript
REST
SAML
LDAP
Web Services
Agile/Scrum
Requirements Analysis
Solution Design
Enterprise Security
Data Modeling
Stakeholder Management
Technical Leadership

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Customer Service Management
IT Service Management
CSDM
ServiceNow Architecture
Custom Applications
Third-Party Integrations
JavaScript
Business Rules
Client Scripts
UI Actions
AngularJS
Jelly
REST
SAML
LDAP
Web Services
JDBC
ODBC
SSO
SSL
Agile
Scrum
Enterprise Security
Middleware
Discovery Technologies
Database Design
Data Modeling
ServiceNow Advanced System Administration
ServiceNow Implementation Specialist – Customer Service Management

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Work requirements

Jobs in Canada