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Added 8 mins ago
Registered Practical Nurse
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Kawartha Lakes, ON · Lindsay, ON
Part-time
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Added 8 mins ago
Java Software Engineer
Genpact
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$70,000 to $80,000 CAD / year
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Software Developer Full Stack / Backend I (Co-op) - Canada
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Software Developer Full Stack / Backend I (Co-op) - Canada
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Software Developer Full Stack / Backend I (Co-op) - Canada
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Full Stack Engineer/Angular
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Montreal, QC
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Microsoft Developer
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Added 2 hours ago
Microsoft Power Platform Developer
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Infosys

Senior Consultant - ServiceNow HRSD

Canada

Education: Bachelor’s degree
Posting language: English
Posted: Sep 28, 2026

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Original job description

Job Description

Infosys is seeking an experienced ServiceNow Senior Developer. It is a technical role responsible for design, providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. This position will be focused on integrations between ServiceNow and the other upstream and downstream systems. Integrations are typically on demand but also include scheduled activities. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform.

Required Qualifications:

Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Candidate must be located within commuting distance of Mississauga, Ontario/Calgary, Alberta or be willing to relocate to the areas.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
At least 6 years overall experience in designing and implementing complex HRSD, CSM, ITSM, ITOM, HR ,SPM ,APM solutions and ITIL processes.

Preferred Qualifications:

At least 6 years of proven experience as an architect in designing and implementing ServiceNow CSM, ITSM, CMDB, Custom applications and integrating with several 3^rd party applications.
At least 5 years of development/configuration experience on the ServiceNow platform including Integration Hub and Mid Server
At least 20 distinct integrations experience like workday, PagerDuty, Azure, slack, SAP
Strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill.
Good understanding of architecture / infrastructure concepts and ITIL implementation
Proven experience with key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling
Experience implementing systems using the Agile/Scrum methodology
Strong communication skills, both written and verbal, with the ability to describe solutions with a business focus
Serve as primary technical point-of-contact for the project and as the face of the development team to the customer.
Work closely with business partners and technical SMEs to define and implement required integrations with ServiceNow
Be responsible for the implementation, ongoing enhancements, and support of all integrations with ServiceNow
Provides advice on how business services are delivered with a vision for improvement.
Stays current on ServiceNow products and applicable integrated technologies
Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices. Works closely with client’s enterprise architecture team, Security team and Infrastructure team.
Understand customer requirements, translate to solutions, and communicate to clients
Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions
Ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems
Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
Write/estimate Stories, monitor developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
Leads the Team in implementation of technical best practices, policies and procedures
Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation
Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices

Certifications/Trainings :

ServiceNow Advanced System Administration and HRSD
ServiceNow Implementation Specialist
Application Creation in ServiceNow

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements

Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 92740 to $ 105007

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

The Senior Consultant will design and implement complex ServiceNow solutions while managing integrations with upstream and downstream systems. They will serve as the primary technical point-of-contact, facilitating client workshops and ensuring the quality of technical deliverables.

Requirements

Candidates must have at least 6 years of experience in designing and implementing ServiceNow solutions and hold a bachelor's degree or equivalent. Strong technical proficiency in integration technologies and the ability to work in Canada without visa sponsorship are mandatory.

Skills

ServiceNow
HRSD
CSM
ITSM
ITOM
Integration Hub
JavaScript
REST
Agile
Scrum
System Architecture
Data Modeling
ITIL
SSO
SAML
Web Services

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
HRSD
CSM
ITSM
ITOM
SPM
APM
Integration Hub
Mid Server
JavaScript
REST
Agile
Scrum
ITIL
SSO
SAML
LDAP
JDBC
ODBC
Data Modeling
Enterprise Security
Workday
Azure
SAP
Consulting
Solution Architecture
System Integration
Business Strategy
Cloud Computing
Middleware

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