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Added 19 mins ago
Senior Product Marketing Manager, IT and AI Transformation
Asana
Vancouver, BC
Map IT buyer decision journeys, detailing budget ownership, evaluation frameworks, and the critical dynamics between technical influencers and executive sponsors.
Added 19 mins ago
Principal Architect
Zafin
Toronto, ON
The Principal Architect is a senior technical leadership role responsible for defining and maintaining the architectural standards, integration patterns, and technical governance for AI…
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Associate Principal Engineer -- Infor M3 Finance Functional Solution Architect
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- Full-time
The Finance Functional Solution Architect provides global functional leadership for Infor M3 across record-to-report, accounts payable, accounts receivable, tax, treasury interfaces, and…
Added 19 mins ago
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Associate Principal Engineer -- Infor M3 Finance Functional Solution Architect
Nagarro
Brampton, ON
- Full-time
The Finance Functional Solution Architect provides global functional leadership for Infor M3 across record-to-report, accounts payable, accounts receivable, tax, treasury interfaces, and…
Added 19 mins ago
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Lead AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
…integration initiatives, establish best practices, and advance the technical maturity of our engineering organization. This role actively contributes to improving our Agile, Engineering,…
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- Full-time
Relevant AWS certifications (e.g., AWS Certified Developer or Solutions Architect).
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Senior Data Architect/Modeller – Common & Canonical Data Models
ThoughtStorm
Toronto, ON
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Facilitate business/technical workshops to reconcile terminology, entities and relationships.
Added 35 mins ago
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Lead AI Engineer
RBC
Toronto, ON
- Full-time
…integration initiatives, establish best practices, and advance the technical maturity of our engineering organization. This role actively contributes to improving our Agile, Engineering,…
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AI Architect
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Moncton, NB
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…continue to grow, we are seeking a motivated and experienced AI…
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Amazon Connect Developer
BrainRidge Consulting
Moncton, NB
- Full-time
Experience delivering in Agile teams and collaborating across business and technical groups.
Added 1 hour ago
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Business Architecture Consultant - Marketing
Maarut
Montréal-Est, QC · Montreal East, Quebec
- Contract
Solution architect or technical architect without a business
Added 1 hour ago
Senior Power Systems Architect
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Toronto, ON
…power infrastructure and energy management. In this senior technical leadership role, you will drive the technology roadmap for site-level power systems, evaluate and introduce emerging…
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RQ00824 – Security Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Security Architect with extensive experience in Cyber Security Incident Response (CSIRT/SOC), incident coordination, security program maturity, and hands-on Zero…
Added 1 hour ago
AI
Technical Architect
Atlantis IT Group
Toronto, ON
- Contract
Hands-on technical ability with programming languages including Python, TypeScript, Node.js, MongoDB, expertise in REST APIs, JSON, DevOps, and infrastructure considerations.
Added 1 hour ago
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Software Developer
AppDirect
Montreal, QC
- Full-time
We are looking to hire a skilled and ambitious software developer in Montreal. You are a highly technical, hands-on fullstack developer with a passion for producing maintainable and robust…
Added 1 hour ago
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Salesforce Consultant
Epsilon Solutions Ltd.
Toronto, ON
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Relevant certifications (e.g. Application or Technical Architect, Marketing Cloud Consultant, Data Cloud Consultant, Service Cloud Consultant)
Added 1 hour ago
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Staff Software Engineer
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Canada
- Full-time
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Architecte principal national / Country Lead Architect
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Contact Center Solution Architect
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Information Architect - Senior
Bevertec
Toronto, ON
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Defines, identifies and describes information architecture requirements with business and technical stakeholders and obtains appropriate approvals.
Added 2 hours ago
Senior Lead Systems Engineer
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…engineering, AI, and intelligent integrations. In this role, you'll architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with…
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Markham, ON
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Adastra Canada is looking for a well-rounded senior architect to lead the technical side of our pursuits turning an ambiguous client problem into an architecture, a delivery approach, and a…
Added 2 hours ago
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Azure Databricks Architect
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ON · Ontario, Canada
- Contract
We are seeking a Principal Azure Databricks Architect to design, architect, and deliver scalable, high-performance data solutions on Microsoft Azure. The ideal candidate will have strong…
Added 2 hours ago
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Salesforce Technical Lead
Insight Global
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Insight Global is looking for a Salesforce Technical Lead to join one of the largest consulting firms in the world on an engagement for a client within the insurance industry. This person…
Added 2 hours ago
TI
Database Administrator
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Toronto, ON
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Collaborate with internal stakeholders to resolve technical issues, maintain system availability, and support business operations.

Infosys

Senior Consultant - ServiceNow HRSD

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 11, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 12, 2026

Original job description

Infosys is seeking an experienced ServiceNow Senior Developer. It is a technical role responsible for design, providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. This position will be focused on integrations between ServiceNow and the other upstream and downstream systems. Integrations are typically on demand but also include scheduled activities. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform.

Required Qualifications:

Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Candidate must be located within commuting distance of Calgary, Alberta or be willing to relocate to the areas.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
At least 6 years overall experience in designing and implementing complex HRSD, CSM, ITSM, ITOM, HR ,SPM ,APM solutions and ITIL processes.

Preferred Qualifications:

At least 6 years of proven experience as an architect in designing and implementing ServiceNow CSM, ITSM, CMDB, Custom applications and integrating with several 3rd party applications.
At least 5 years of development/configuration experience on the ServiceNow platform including Integration Hub and Mid Server
At least 20 distinct integrations experience like workday, PagerDuty, Azure, slack, SAP
Strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill.
Good understanding of architecture / infrastructure concepts and ITIL implementation
Proven experience with key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling
Experience implementing systems using the Agile/Scrum methodology
Strong communication skills, both written and verbal, with the ability to describe solutions with a business focus
Serve as primary technical point-of-contact for the project and as the face of the development team to the customer.
Work closely with business partners and technical SMEs to define and implement required integrations with ServiceNow
Be responsible for the implementation, ongoing enhancements, and support of all integrations with ServiceNow
Provides advice on how business services are delivered with a vision for improvement.
Stays current on ServiceNow products and applicable integrated technologies
Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices. Works closely with client’s enterprise architecture team, Security team and Infrastructure team.
Understand customer requirements, translate to solutions, and communicate to clients
Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions
Ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems
Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
Write/estimate Stories, monitor developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
Leads the Team in implementation of technical best practices, policies and procedures
Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation
Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices

Certifications/Trainings :

ServiceNow Advanced System Administration and HRSD
ServiceNow Implementation Specialist
Application Creation in ServiceNow

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements

What Visa status are we accepting for this req? :

Unable to Sponsor now or in the future

Additional Required Qualifications :

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

This position may require relocation and/or travel to work/project location.

Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Design and oversee ServiceNow solutions, with a focus on integrations, technical quality, and alignment with client business needs and implementation best practices. Lead client and development-team collaboration, including requirements workshops, technical guidance, delivery oversight, documentation, and mentoring.

Requirements

Requires a bachelor’s degree or equivalent experience, at least four years of IT experience, and at least six years designing and implementing complex ServiceNow and related solutions. Preferred qualifications include extensive ServiceNow architecture, development, and integration experience, strong knowledge of relevant technologies and ITIL, and ServiceNow certifications or training.

Skills

ServiceNow
HRSD
CSM
ITSM
ITOM
SPM
APM
ServiceNow Integrations
Integration Hub
Mid Server
JavaScript
ITIL
REST
SAML
Agile/Scrum
Solution Architecture

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
HRSD
CSM
ITSM
ITOM
SPM
APM
CMDB
Integration Hub
Mid Server
Workday
PagerDuty
Azure
Slack
SAP
JavaScript
Business Rules
Client Scripts
AngularJS
Jelly
ITIL
SAML
SSL
LDAP
JDBC
ODBC
REST
Web Services
Agile/Scrum
ServiceNow Implementation Specialist

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