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Infotek Consulting Inc.

Business & Systems Consultant

Toronto, ON, Canada

$60 to $65 CAD / hour · Contract

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Job details

Pay: $60 to $65 CAD / hour
Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Business & Systems Consultant

Location: Ontario, Canada (Hybrid/Remote, depending on location)

Duration: 12 months, with the possibility of extension

Interview Process: 2 rounds

Role Overview

We are seeking an experienced Business & Systems Consultant to bridge business needs and technology solutions, supporting initiatives from early discovery through implementation. The successful candidate will work closely with business stakeholders and technical teams to identify business challenges, define objectives, evaluate solution options, and translate requirements into actionable recommendations.

This role requires strong analytical thinking, stakeholder management, and problem-solving skills, along with the ability to navigate ambiguity, lead discovery workshops, and support digital transformation initiatives that improve efficiency, reduce costs, and enhance the client experience.

Key Responsibilities

Lead discovery sessions and problem-framing discussions with business stakeholders to identify root causes, objectives, requirements, and potential solutions.
Facilitate Lean UX sessions and workshops to assess current and future business processes, identify gaps, and establish project scope and priorities.
Gather, document, and maintain business and technical requirements, epics, user stories, data mappings, and project documentation.
Assess the impact of proposed changes on systems, processes, procedures, and clients while managing risks, issues, and cross-team dependencies.
Collaborate with business and technology teams to evaluate solution feasibility, technical requirements, costs, timelines, and implementation options.
Present findings, recommendations, and solution proposals to senior stakeholders and leadership.
Coordinate cross-functional planning activities, including estimates, resource requirements, costs, and delivery timelines.
Support technical intake processes and facilitate discussions between business stakeholders, architects, developers, and other technology teams.
Assist with solution rollout and end-to-end validation to ensure business requirements are met.
Prepare and review business cases, technical documentation, stakeholder communications, and user guidance.
Leverage AI tools to support research, analysis, problem exploration, and documentation.
Ensure proposed solutions align with privacy, compliance, security, and control requirements.

Required Qualifications

Proven experience in business analysis, systems consulting, or a similar business and technology-focused role.
Experience leading discovery workshops, requirements gathering, and business process assessments.
Strong understanding of business and technology platforms, digital solutions, and system transformation initiatives.
Experience evaluating solution options, conducting feasibility assessments, and supporting business case development.
Knowledge of data and integration modelling, systems analysis, and requirements documentation.
Experience managing stakeholders across business and technology teams, including senior leadership.
Strong analytical, critical-thinking, and problem-solving skills, with the ability to work effectively in ambiguous environments.
Experience conducting change impact assessments and managing risks, issues, and dependencies.
Understanding of privacy, compliance, security, and control requirements.
Strong written and verbal communication skills, including the ability to present complex information and recommendations clearly.
Experience supporting testing, end-to-end validation, and implementation activities.

Preferred Qualifications

Financial services or banking industry experience.
Experience with customer-facing technologies and legacy-to-modern system transformations.
Familiarity with Lean UX methodologies and digital product development.
Exposure to modern web technologies, data engineering, and digital transformation initiatives.
Experience using AI tools to support business analysis, research, and documentation.
Customer-facing operations experience.
Bilingual communication skills.

Ideal Candidate

The ideal candidate is a strategic and hands-on consultant who can connect business objectives with practical technology solutions. They are comfortable leading stakeholder discussions, challenging assumptions, working through uncertainty, and delivering clear, actionable recommendations that support business outcomes.

AI Use in Recruitment Notice

Artificial intelligence (AI) tools may be used to assist with certain aspects of the recruitment and candidate screening process. All hiring decisions will be made by human decision-makers.

Background Checks will be conducting if successful

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More about this job

Responsibilities

Lead discovery and process assessment with business stakeholders, document requirements, and evaluate technology solutions for feasibility, cost, risk, and alignment with business objectives. Coordinate cross-functional planning and implementation support, present recommendations to senior stakeholders, and help validate that delivered solutions meet requirements and applicable controls.

Requirements

Candidates need experience in business analysis or systems consulting, including discovery workshops, requirements documentation, solution assessment, stakeholder management, and implementation validation. Strong analytical and communication skills, experience managing change impacts and dependencies, and an understanding of privacy, compliance, security, and controls are required; financial services, Lean UX, and AI-tool experience are preferred.

Skills

Business Analysis
Systems Analysis
Requirements Gathering
Discovery Workshops
Stakeholder Management
Business Process Assessment
Solution Feasibility Assessment
Data And Integration Modeling
Change Impact Assessment
Risk And Dependency Management
Lean UX
Business Case Development
End-To-End Validation
Digital Transformation
Privacy And Compliance
AI-Assisted Research And Documentation

Visa sponsorship

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Keywords

Business Analysis
Systems Consulting
Business And Technical Requirements
Epics
User Stories
Data Mapping
Systems Analysis
Data Modeling
Integration Modeling
Lean UX
Digital Product Development
Digital Transformation
Feasibility Assessment
Business Cases
Technical Intake
Change Impact Assessment
Risk Management
Dependency Management
End-To-End Validation
Implementation
Privacy
Compliance
Security
Financial Services
Customer-Facing Technologies
Legacy-To-Modern Transformation
Data Engineering
AI Tools

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