Desktop Engineer
- Toronto, ON, Canada
$50 to $66 CAD / hour · Contract
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Job details
- Pay
- $50 to $66 CAD / hour
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Title: Desktop Engineer (Patch Compliance & PowerShell Automation) | 18-Month Contract | Hybrid Toronto
Location: Toronto, ON (Hybrid, 2 days/week onsite downtown)
Type: Contract, 18 months (extension and conversion possible)
Start: ASAP
About the role
Infotek Consulting is hiring a Desktop Engineer for one of Canada’s Big 5 banks. You’ll join a 6-person team responsible for keeping the bank’s Windows device fleet patched, compliant, and secure. The job is two parts: fix non-compliant devices, then build PowerShell automation so the same issues stop coming back.
What you’ll do
- Diagnose and resolve compliance issues across OS patching, Office patching, driver updates, and system configurations
- Find root causes of non-compliance, document findings, and drive corrective actions to closure
- Write, test, and deploy PowerShell automation to proactively fix recurring issues across the fleet
- Partner with endpoint management and helpdesk teams to roll out patches with minimal user disruption
- Support Windows 11 upgrades and configurations to meet compliance standards
- Own select enterprise applications, including vendor engagement and reviewing new releases for impact
- Handle escalated patching, driver, and compliance issues, and keep end users informed
What you bring
- 6+ years in desktop support or engineering with a focus on patch management and compliance
- Strong Windows 11 knowledge: OS configuration, patching, and driver management
- Hands-on PowerShell scripting for automation and maintenance
- Experience with endpoint management platforms such as Microsoft Intune or SCCM/MECM
- Familiarity with patch management and automation tools
- Strong troubleshooting skills and attention to detail
- Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience
Nice to have
- Microsoft Certified: Endpoint/Modern Desktop Administrator Associate, CompTIA A+, or CompTIA ITF+
- Understanding of security compliance requirements and device management best practices
- Experience in banking or another regulated environment
Please note that this role requires a background check.
More about this job
Responsibilities
Diagnose and resolve Windows fleet compliance issues involving operating system and Office patching, drivers, and system configurations, and manage escalated issues and selected enterprise applications. Develop and deploy PowerShell automation to prevent recurring problems, coordinate patch rollouts with endpoint management and helpdesk teams, and support Windows 11 upgrades.
Requirements
Requires at least six years of desktop support or engineering experience focused on patch management and compliance, strong Windows 11 expertise, and hands-on PowerShell automation experience. Candidates should have experience with endpoint management platforms such as Intune or SCCM/MECM, strong troubleshooting skills, and a bachelor’s degree in a related field or equivalent experience.
Skills
- Desktop Engineering
- Patch Management
- Compliance Management
- Windows 11
- PowerShell Scripting
- Automation
- Driver Management
- Microsoft Intune
- SCCM/MECM
- Endpoint Management
- Troubleshooting
- Office Patching
- System Configuration
- Root Cause Analysis
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Security & Safety
Keywords
- Desktop Engineering
- Patch Compliance
- Patch Management
- Windows 11
- PowerShell
- Automation
- Microsoft Intune
- SCCM
- MECM
- Endpoint Management
- Office Patching
- Driver Updates
- System Configuration
- Device Fleet
- Compliance Issues
- Root Cause Analysis
- Corrective Actions
- Enterprise Applications
- Security Compliance
- Device Management
- Windows Upgrades
- Helpdesk
- Banking
- Regulated Environment
- Microsoft Certified: Endpoint/Modern Desktop Administrator Associate
- CompTIA A+
- CompTIA ITF+
- Background Check