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Added 5 hours ago
CT
IT Support Specialist – Guelph, ON Canada
Connect Tech Inc.
Guelph, ON
- Full-time
We are seeking a hands-on, service-oriented IT Support Specialist to support technology across our growing office, engineering, and electronics manufacturing environments.
Added 8 hours ago
TC
Desktop Support Technician
TMC Canada
AB · Edmonton, AB
- Full-time
Facilitate and bridging local site IT request with related support team;
Added 9 hours ago
TR
Junior IT Support Specialist
Traveland RV Supercentre
Langley (District), BC · Langley, BC
- Full-time
Our company has an outstanding opportunity for a results-focused, highly driven and junior IT Administrator that will support all dealership computer, phone and security systems.
Added 10 hours ago
Flight Centre - Application Support Analyst - Vancouver, BC
Flight Centre
BC
Added 10 hours ago
Flight Centre - Application Support Analyst - Toronto, ON
Flight Centre
ON
Added 10 hours ago
GS
IT Support - Dispatch
GSB Solutions
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The scope of EUS-Onsite Support Services includes hands & feet support of Laptops, desktops, Notebooks, Printers, MFDs, optional upgrade components (memory, batteries, etc.), Mobile Devices…
Added 11 hours ago
F
IT Support Specialist
fb9e7da1-2660-46a2-9ffc-154a66684510
Remote, Canada
- Full-time
- Remote
At BuildOps, we're building a groundbreaking software solution, purpose built to support today's commercial contractors. From helping our customers manage their service department to…
Added 12 hours ago
R
IT - Application Support Analyst - Senior
Raise
Toronto, ON
- Full-time
We at Raise are hiring an IT - Application Support Analyst - Senior for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet…
Added 12 hours ago
AF
Technical Support Representative – RSEC Team (Canada)
Armstrong Fluid Technology
Toronto, ON
- Full-time
Title: Technical Support Representative – RSEC Team (Canada)
Added 15 hours ago
AW
Help Desk Specialist
Agilus Work Solutions
Ottawa, ON · Greater Ottawa Metropolitan Area
- $20 to $26 CAD / hour
- Contract
Agilus by Synergie is recruiting for a Help Desk Support in the Public Sector in Ottawa, Ontario.
Added 15 hours ago
MT
Technical Support Analyst
MVP Talent Corp
Calgary, AB
- $50,000 to $65,000 CAD / year
- Full-time
…office. We are in search of a well-rounded, Junior help desk support person to support this mostly Microsoft environment and its internal users. This is a great opportunity for a young,…
Added 16 hours ago
CI
Desktop Support Analyst
Compugen Inc
Red Deer, AB
- Full-time
Added 17 hours ago
R
Help Desk Technician
Rates.ca
Welland, ON
- Full-time
We are looking for a self-motivated Help Desk Technician to join our team. This entry-level position should appeal to candidates who like working
Added 19 hours ago
T
Technicien support TI / IT Support Technician
TRISTAN
Montreal, QC
- Full-time
Added 22 hours ago
NB
Technical Support Analyst – Digital Assets
National Bank of Canada
Toronto, ON
- Full-time
A career as Technical Chief Application Support Analyst at National Bank means providing Level 1/2 operational and technical support for institutional digital-asset platforms and workflows.…
Added 1 day ago
T
Service Desk Analyst
Talenza
Mississauga, ON
- Full-time
Added 1 day ago
Y
SAP IBP Application Support Analyst | CALGARY AB
Yochana
AB · Alberta, Canada
- Contract
We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and…
Added 1 day ago
DW
Application Support Analyst
Durabuilt Windows & Doors
AB
- Contract
Added 1 day ago
AI
Technical Support Analyst with Pega Skill (Pega, Unix, Sql, Dynatrace, Elastic Search etc)
Apptoza Inc.
Toronto, ON
- Contract
Role: Technical Support Analyst with Pega Skill (Pega, Unix, Sql, Dynatrace, Elastic Search etc)
Added 1 day ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
We are seeking an experienced Application Production Support Analyst to provide Level 1 and Level 2 production support for a portfolio of business-critical applications in a global…
Added 1 day ago
I
Technicien(ne) du soutien informatique (sur site/bilingue)/IT Support Technician (On-site/Bilingual)
IQVIA
Laval, QC
- Full-time
Added 2 days ago
J
IT Support & Systems Engineer
Jitterbit
Kenora, ON · Dryden, Ontario
- Full-time
Added 3 days ago
J
Call centre agent - technical support
JobsMedia.io
Toronto, ON · North York, ON
- Full-time
Added 3 days ago
CG
call centre agent - technical support
Connect6 Group
Toronto, ON · North York, ON
- Full-time
Added 3 days ago
F
IT Support Specialist
fb9e7da1-2660-46a2-9ffc-154a66684510
Toronto, ON
- Full-time
At BuildOps, we're building a groundbreaking software solution, purpose built to support today's commercial contractors. From helping our customers manage their service department to…

Infotek Consulting Inc.

IT Support Analyst

Toronto, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 12, 2026
Experience: College diploma, university degree in IT, or 1–2 years of relevant IT support experience.
Posting language: English
Posted: Oct 13, 2026

Original job description

We are looking for an IT Support Analyst for a full time permanent engagement. Role is fully on site.

Key Responsibilities

Provide timely technical support through helpdesk tickets, email, phone, and in-person requests.
Support users across multiple domestic and international offices, including remote support.
Troubleshoot, configure, maintain, repair, and deploy Mac and Windows computers, mobile devices, printers, phones, and peripherals.
Provide technical support and training for macOS, Windows, and business applications.
Administer end-user accounts using Active Directory, Microsoft 365, and Google Workspace/G Suite.
Troubleshoot Wi-Fi, LAN, TCP/IP, DNS, VLAN, and other network connectivity issues.
Set up, track, and troubleshoot desk phones and related connectivity.
Diagnose technical issues and determine when escalation to other IT teams or business stakeholders is required.
Support Windows Server technologies and virtualized environments.
Maintain strong documentation and follow established IT service and support procedures.

Qualifications

College diploma, university degree in IT, or 1–2 years of relevant IT support experience.
Strong hands-on experience supporting Windows and macOS environments.
Knowledge of Active Directory, Microsoft 365, and Google Workspace.
Understanding of networking concepts including TCP/IP, DNS, VLAN, Wi-Fi, and LAN.
Knowledge of Windows Server technologies.
Familiarity with VMware and virtualization.
Excellent communication and interpersonal skills with a strong customer-service mindset.
Strong analytical, troubleshooting, and problem-solving abilities.
Highly organized with the ability to prioritize multiple requests in a fast-paced environment.
Ability to work independently with minimal supervision and collaborate effectively with IT and business teams.

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

Apply About employer

More about this job

Responsibilities

Provide technical support to users across domestic and international offices, resolving requests through helpdesk tickets, email, phone, and in-person assistance. Maintain and troubleshoot computers, mobile devices, peripherals, accounts, networks, desk phones, and virtualized environments, escalating issues when needed and documenting support procedures.

Requirements

Requires an IT diploma or degree, or 1–2 years of relevant IT support experience, along with hands-on experience supporting Windows and macOS. Candidates should know Active Directory, Microsoft 365, Google Workspace, networking, Windows Server, and VMware, and demonstrate strong communication, organization, troubleshooting, and customer-service skills.

Skills

Windows Support
macOS Support
Active Directory
Microsoft 365
Google Workspace
Networking
TCP/IP
DNS
VLAN
Wi-Fi
Windows Server
VMware
Troubleshooting
Customer Service
Technical Support
IT Documentation

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Helpdesk Tickets
Windows
macOS
Mobile Devices
Printers
Desk Phones
Peripherals
Active Directory
Microsoft 365
Google Workspace
Windows Server
VMware
Virtualization
TCP/IP
DNS
VLAN
Wi-Fi
LAN
Network Connectivity
Remote Support
Account Administration
Technical Training
IT Service Procedures
Documentation
Issue Escalation
Customer Service

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