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Added 7 mins ago
PH
Senior Site Superintendent, Major Projects - Permanent - 4323
Parker Huggett - A Division of LRO Staffing
Ottawa, ON
- Full-time
…team, the resources to succeed, and the opportunity to play a key role in some of the region's most significant construction…
Added 7 mins ago
AC
Vice President Treasury
Assiniboine Credit Union
Winnipeg, MB
- Full-time
As a senior leader, this role is key to supporting ACU’s commitment to rural and agricultural communities, francophone services and values-based banking and ACU’s triple bottom line…
Added 7 mins ago
AC
Auto Image Desk Appraiser
Aviva Canada
Oakville, ON
- Full-time
Be team player, and a thought leader in problem solving, leading the example, and ensure the end customer experience is a key objective.
Added 7 mins ago
AC
Vice President Finance
Assiniboine Credit Union
Winnipeg, MB
- Full-time
As a senior leader, this role is key to supporting ACU’s commitment to rural and agricultural communities, French language services and values-based banking and ACU’s triple bottom line…
Added 7 mins ago
AC
Auto Image Desk Appraiser
Aviva Canada
Markham, ON
- Full-time
Be team player, and a thought leader in problem solving, leading the example, and ensure the end customer experience is a key objective.
Added 7 mins ago
YO
Supervisor, Immigrant Services, Community & Employment
YMCA of Three Rivers
Kitchener, ON
- Full-time
…funding relationships and further program development as a key member of the IS leadership…
Added 7 mins ago
B
Area Cleaning Supervisor
BGIS
Ottawa, ON
- Full-time
…for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and…
Added 7 mins ago
SA
Professional Practice Leader - Nursing
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
Current Basic Life Support (BLS) certification required
Added 7 mins ago
ZR
General Manager
Zajac Ranch
Mission, BC
- Full-time
The General Manager is the primary on-site leader and decision-maker, accountable for ensuring that all aspects of Ranch operations are executed to a high standard.
Added 7 mins ago
BOH Management - Head Chef
Northland Properties
Edmonton, AB
Being the Chef is about being an inspirational leader in all aspects of culinary operations - instilling positive culture, developing leadership and role modelling hospitality. In this…
Added 7 mins ago
Airports - Assistant Store Manager
Wirelessdna
Mississauga, ON
Monitor key performance indicators and provide tailored advice to team members on how to improve their sales / customer service techniques
Added 8 mins ago
T
Associate, Client Portfolio Management (Equity Portfolio) - TD Asset Management
TD
Toronto, ON · Montreal, QC
- Full-time
Must have exceptional writing skills and be able to present ideas clearly
Added 8 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 8 mins ago
T
Senior Product Analyst
TD
Toronto, ON
- Full-time
Act as a key contact to providing program support, pricing, reporting, and issue resolution and support for Auto manufacturer or Recreational Products relationships.
Added 8 mins ago
T
Relationship Manager
TD
Mount Forest, ON
- Full-time
Added 8 mins ago
T
French Bilingual Contact Center Rep II, Borrowing - French
TD
Montreal, QC
- Full-time
Added 8 mins ago
T
Product Manager
TD
Toronto, ON
- Full-time
Build and maintain effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions…
Added 8 mins ago
TM
General Manager
The Mel Jr. & Marty Zajac Foundation
Mission, BC
- Full-time
The General Manager is the primary on-site leader and decision-maker, accountable for ensuring that all aspects of Ranch operations are executed to a high standard.
Added 8 mins ago
TM
Camp Director
The Mel Jr. & Marty Zajac Foundation
Mission, BC
- Full-time
The Camp Director is the senior on-site leader responsible for the year-round operational delivery of Zajac Ranch, including medical summer camps, recreation and program services,…
Added 8 mins ago
CB
Virtual Design & Construction (VDC) Specialist (CB)
Clark Builders
AB · Frost Edmonton
- Full-time
…personalized culture of a local team with the strength of a global leader. Learn more about our Purpose and what drives us by visiting our Who We Are…
Added 8 mins ago
CB
VDC Reality Capture Technician (CB)
Clark Builders
AB · Frost Edmonton
- Full-time
…personalized culture of a local team with the strength of a global leader. Learn more about our Purpose and what drives us by visiting our Who We Are…
Added 22 mins ago
TM
Superintendent, Environmental
Trekor Metals Limited
McLeese Lake, BC
- Full-time
…multidisciplinary environmental team. This position plays a key role in regulator engagement and maintaining Gibraltar’s strong environmental performance…
Added 22 mins ago
TM
Senior Engineer, Tailings
Trekor Metals Limited
McLeese Lake, BC
- Full-time
Key responsibilities include reviewing technical proposals, monitoring compliance with deposition plans, and managing geotechnical investigations. You'll also support the professional…
Added 22 mins ago
LH
Physiotherapist
Lifemark Health Group
Calgary, AB
- Full-time
…you are driven to grow – both professionally and personally. Key skills and qualifications…
Added 22 mins ago
M
Packaging Area Maintenance Lead- Royal Canin- Guelph, ON
Mars
Guelph, ON · RGU-Royal Canin, Guelph, Canada
- Full-time
The Packaging Area Maintenance Leader is responsible for the overall reliability, maintenance strategy, and technical performance of the packaging department. This role provides leadership…

Infotek Consulting Inc.

Project Manager

Toronto, ON, Canada

$70 to $73 CAD / hour · Contract

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Job details

Pay: $70 to $73 CAD / hour
Job type: Contract
Apply by: Dec 13, 2026
Experience: Minimum 5 years of IT Project Management experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

We are seeking an experienced IT Project Manager to lead a high-priority Call Centre Migration initiative within a large financial institution.

The successful candidate will oversee multiple cross-functional teams, bringing stakeholders together to ensure alignment, effective communication, and successful delivery of project objectives.

This role requires a strong project leader who can navigate complex technical environments, build trust across teams, manage competing priorities, and communicate project progress and challenges effectively to senior executives.

Key Responsibilities

Lead and coordinate multiple teams involved in a large-scale Call Centre Migration project.
Establish alignment across cross-functional teams, ensuring clear ownership, priorities, timelines, and deliverables.
Drive project execution, monitor progress, and proactively address risks, issues, and dependencies.
Facilitate collaboration and resolve communication gaps between technical and business stakeholders.
Translate complex technical challenges into clear updates and recommendations for executive leadership.
Prepare and deliver executive-level status reports, project updates, and presentations.
Build strong relationships with stakeholders and maintain accountability across project teams.
Adapt to changing project priorities while ensuring delivery remains on track.

Required Qualifications

Minimum 5 years of IT Project Management experience.
Previous experience working within a large banking or financial institution.
Hands-on project experience involving Call Centre Technology, Contact Centre Migration, or related transformation initiatives.
Strong experience managing multiple cross-functional teams and senior-level stakeholders.
Proven ability to communicate technical challenges and project updates to executive audiences.
Experience preparing executive reports and presenting project status, risks, and deliverables.
Excellent communication, leadership, and stakeholder management skills.
Ability to work effectively under pressure and adapt to changing priorities.

Nice to Have

PMP certification or equivalent project management experience.
Experience working in Agile environments.

Work Arrangement

Hybrid work arrangement in Toronto.
Currently 2 days onsite per week, with flexibility required to work up to 4 days onsite.
Occasional travel within the Greater Toronto Area may be required.

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

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More about this job

Responsibilities

Lead and coordinate cross-functional teams delivering a large-scale Call Centre Migration, aligning stakeholders on ownership, priorities, timelines, and deliverables. Monitor execution, manage risks and dependencies, resolve communication gaps, and provide executive-level project updates and recommendations.

Requirements

Requires at least five years of IT project management experience, experience in a large banking or financial institution, and hands-on Call Centre Technology, Contact Centre Migration, or related transformation project experience. Candidates should be skilled in leading cross-functional teams and senior stakeholders, communicating with executives, preparing status reports, and adapting to changing priorities; PMP certification and Agile experience are preferred.

Skills

IT Project Management
Call Centre Technology
Contact Centre Migration
Cross-Functional Team Leadership
Stakeholder Management
Executive Communication
Project Execution
Risk Management
Issue Management
Dependency Management
Project Reporting
Communication
Leadership
Agile
PMP

Visa sponsorship

Not detected in the job text

Keywords

IT Project Management
Call Centre Migration
Call Centre Technology
Contact Centre Migration
Financial Institution
Banking
Cross-Functional Teams
Stakeholder Management
Executive Leadership
Project Execution
Project Objectives
Project Priorities
Timelines
Deliverables
Risk Management
Issue Management
Dependencies
Technical Challenges
Executive Status Reports
Project Presentations
PMP
Agile
Hybrid Work
Toronto

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