Project Manager III – Learning & Development
Position Overview
We are seeking an experienced Project Manager III to lead and manage medium-to-high complexity Learning & Development (L&D) initiatives.
The successful candidate will be responsible for overseeing the end-to-end planning, coordination, and implementation of learning projects, ensuring deliverables are completed on time, within budget, and aligned with business objectives.
This role requires strong project management experience within a Learning & Development environment, with the ability to manage multiple stakeholders, navigate competing priorities, and deliver effective learning solutions across various formats.
Contract Details
- Contract Duration: Approximately 11 months
- Extension Potential: Possible
- Permanent Conversion Potential: Possible
- Start Date: ASAP
- Schedule: Monday to Friday, standard business hours
- Work Arrangement: Hybrid – Downtown Toronto - 4 days per week
- Overtime: Not anticipated
- Travel: Not required
- Rate: $70-80/h (INC)
Project Overview
- The successful candidate will join a collaborative Learning & Development team responsible for delivering a portfolio of training and organizational learning initiatives.
- The role will focus on managing multiple medium-to-high complexity projects, partnering with business stakeholders and learning specialists to develop and implement effective training solutions.
- This is an excellent opportunity for an experienced Project Manager with a strong Learning & Development background to contribute to impactful organizational initiatives while working with a collaborative, cross-functional team.
Key Responsibilities
- Develop an understanding of overall project and program priorities, ensuring assigned initiatives align with broader business objectives.
- Lead the end-to-end planning and execution of medium-to-high complexity Learning & Development projects.
- Drive the implementation of learning solutions across various delivery formats, including:
- Instructor-led training (in-person and virtual)
- eLearning
- Webinars
- Self-directed learning pathways
- Workshops
- Utilize project management tools and methodologies to ensure projects are delivered on time, within scope, and within budget.
- Support vendor selection, engagement, and onboarding when external learning solutions are required.
- Develop and implement effective stakeholder engagement strategies.
- Build and maintain strong relationships with internal and external stakeholders.
- Facilitate regular project status meetings and communicate progress to project teams and business stakeholders.
- Partner with Learning & Development teams and business partners to develop delivery strategies, change management plans, launch communications, and ongoing maintenance plans.
- Maintain strong project governance and proactively identify, manage, and resolve risks and issues.
- Conduct project retrospectives and incorporate lessons learned to drive continuous improvement.
- Apply Agile, Scrum, and hybrid project management methodologies where appropriate.
- Stay current with emerging project management practices and contribute knowledge and expertise to the broader project management community.
Required Qualifications & Experience
- 7–10 years of project management experience, preferably within a Learning & Development or adult education environment.
- Demonstrated experience managing medium-to-high complexity projects.
- Direct experience managing Learning & Development projects, including learning solution design, development, and implementation.
- Experience working within the financial services, banking, or insurance industry.
- Strong understanding of project management frameworks, methodologies, and best practices.
- Experience with Agile and Scrum methodologies.
- Proficiency in Microsoft Office Suite, particularly Microsoft Project.
- Post-secondary education.
- Strong organizational, planning, and coordination skills.
Key Skills & Competencies
- Excellent stakeholder management and relationship-building capabilities.
- Strong verbal and written communication skills, with the ability to tailor messaging to different audiences and organizational levels.
- Proven ability to manage multiple projects simultaneously while adapting to changing business priorities.
- Strong attention to detail and organizational skills.
- Excellent critical thinking, analytical, and problem-solving capabilities.
- Ability to translate business requirements into effective learning solutions in collaboration with Learning & Development partners.
- Strong negotiation, influencing, facilitation, and consensus-building skills.
- Solutions-oriented mindset with a proactive, can-do attitude.
- Ability to work independently, take initiative, and thrive in a dynamic environment.
- Strong commitment to operational excellence, service delivery, and achieving project outcomes.
- Experience facilitating virtual meetings using collaboration platforms such as Microsoft Teams and Webex.
Nice-to-Have Qualifications
- Project Management Professional (PMP) certification.
- Agile and/or Scrum certification.
- Previous experience within the banking or financial services industry.
- Experience in performance consulting, instructional design, learning development, facilitation, or learning technologies.
- Knowledge of adult learning principles and various training delivery methods.
- Experience with Learning Management Systems (LMS) and Learning Experience Platforms (LXP).
- Familiarity with eLearning tools and standards, including SCORM, xAPI, and HTML5.
- Experience with eLearning development software such as Articulate Storyline and Rise.
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