Project Manager - Learning and Development

Project Manager III – Learning & Development

Position Overview

We are seeking an experienced Project Manager III to lead and manage medium-to-high complexity Learning & Development (L&D) initiatives.

The successful candidate will be responsible for overseeing the end-to-end planning, coordination, and implementation of learning projects, ensuring deliverables are completed on time, within budget, and aligned with business objectives.

This role requires strong project management experience within a Learning & Development environment, with the ability to manage multiple stakeholders, navigate competing priorities, and deliver effective learning solutions across various formats.

Contract Details

• Contract Duration: Approximately 11 months
• Extension Potential: Possible
• Permanent Conversion Potential: Possible
• Start Date: ASAP
• Schedule: Monday to Friday, standard business hours
• Work Arrangement: Hybrid – Downtown Toronto - 4 days per week
• Overtime: Not anticipated
• Travel: Not required
• Rate: $70-80/h (INC)

Project Overview

• The successful candidate will join a collaborative Learning & Development team responsible for delivering a portfolio of training and organizational learning initiatives.
• The role will focus on managing multiple medium-to-high complexity projects, partnering with business stakeholders and learning specialists to develop and implement effective training solutions.
• This is an excellent opportunity for an experienced Project Manager with a strong Learning & Development background to contribute to impactful organizational initiatives while working with a collaborative, cross-functional team.

Key Responsibilities

• Develop an understanding of overall project and program priorities, ensuring assigned initiatives align with broader business objectives.
• Lead the end-to-end planning and execution of medium-to-high complexity Learning & Development projects.
• Drive the implementation of learning solutions across various delivery formats, including:
• Instructor-led training (in-person and virtual)
• eLearning
• Webinars
• Self-directed learning pathways
• Workshops
• Utilize project management tools and methodologies to ensure projects are delivered on time, within scope, and within budget.
• Support vendor selection, engagement, and onboarding when external learning solutions are required.
• Develop and implement effective stakeholder engagement strategies.
• Build and maintain strong relationships with internal and external stakeholders.
• Facilitate regular project status meetings and communicate progress to project teams and business stakeholders.
• Partner with Learning & Development teams and business partners to develop delivery strategies, change management plans, launch communications, and ongoing maintenance plans.
• Maintain strong project governance and proactively identify, manage, and resolve risks and issues.
• Conduct project retrospectives and incorporate lessons learned to drive continuous improvement.
• Apply Agile, Scrum, and hybrid project management methodologies where appropriate.
• Stay current with emerging project management practices and contribute knowledge and expertise to the broader project management community.

Required Qualifications & Experience

• 7–10 years of project management experience, preferably within a Learning & Development or adult education environment.
• Demonstrated experience managing medium-to-high complexity projects.
• Direct experience managing Learning & Development projects, including learning solution design, development, and implementation.
• Experience working within the financial services, banking, or insurance industry.
• Strong understanding of project management frameworks, methodologies, and best practices.
• Experience with Agile and Scrum methodologies.
• Proficiency in Microsoft Office Suite, particularly Microsoft Project.
• Post-secondary education.
• Strong organizational, planning, and coordination skills.

Key Skills & Competencies

• Excellent stakeholder management and relationship-building capabilities.
• Strong verbal and written communication skills, with the ability to tailor messaging to different audiences and organizational levels.
• Proven ability to manage multiple projects simultaneously while adapting to changing business priorities.
• Strong attention to detail and organizational skills.
• Excellent critical thinking, analytical, and problem-solving capabilities.
• Ability to translate business requirements into effective learning solutions in collaboration with Learning & Development partners.
• Strong negotiation, influencing, facilitation, and consensus-building skills.
• Solutions-oriented mindset with a proactive, can-do attitude.
• Ability to work independently, take initiative, and thrive in a dynamic environment.
• Strong commitment to operational excellence, service delivery, and achieving project outcomes.
• Experience facilitating virtual meetings using collaboration platforms such as Microsoft Teams and Webex.

Nice-to-Have Qualifications

• Project Management Professional (PMP) certification.
• Agile and/or Scrum certification.
• Previous experience within the banking or financial services industry.
• Experience in performance consulting, instructional design, learning development, facilitation, or learning technologies.
• Knowledge of adult learning principles and various training delivery methods.
• Experience with Learning Management Systems (LMS) and Learning Experience Platforms (LXP).
• Familiarity with eLearning tools and standards, including SCORM, xAPI, and HTML5.
• Experience with eLearning development software such as Articulate Storyline and Rise.

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