IT support technician jobs in Mascouche, QC and nearby

Within 25 km

Group jobs by employerEmail me new jobs Save this search

Added 19 days ago
JE
IT Support Centre Analyst (2026-9459)
Johnston Equipment
Montreal, QC
- Full-time
Reporting into the Manager, IT Support, the IT Support Centre Analyst - Tier I provides IT customer service support to employees across Canada. Provide hardware and software support for…
Added 21 days ago
T
IT Support Analyst IV
TD
Montreal, QC
- Full-time
The Contact Center Infrastructure group (CCI) is the service department responsible for providing frontline support, monitoring and solutions to TD’s North American Contacts Centers. The…
Added 22 days ago
T
Technicien support TI / IT Support Technician
TRISTAN
Montreal, QC
- Full-time
Assurer le support téléphonique, courriel et technique pour le bureau chef et les magasins
Added 23 days ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
We are seeking an experienced Application Production Support Analyst to provide Level 1 and Level 2 production support for a portfolio of business-critical applications in a global…
Added 23 days ago
I
Technicien(ne) du soutien informatique (sur site/bilingue)/IT Support Technician (On-site/Bilingual)
IQVIA
Laval, QC
- Full-time
As an onsite IT Support Technician at IQVIA's Nexelis facility, you will provide second-tier IT support to around 200 end-users in our state-of-the-art facility in Laval, Quebec facility.…
Added 26 days ago
UT
L2 IT Support Technician
Ultreia Tech
Montreal, QC
- $70,000 to $85,000 CAD / year
- Contract
Ultreia Tech is recruiting a Level 2 IT Support Technician on behalf of a well-established organization in the Greater Montreal area. 6-month contract with a strong possibility of extension.
Added 26 days ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
Support role experience required ( >5 years’ experience)
Added 27 days ago
IG
Application Support Analyst
Infotree Global Solutions
Montreal, QC
- Contract
The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.
Added 27 days ago
E
Information Technology - Application Support Analyst
EPITEC
Montreal, QC
- $72 CAD / hour
- Contract
Our client is looking for an experienced Application Production Support Analyst to support critical applications within a large financial-services environment.
Added 27 days ago
UT
Application Support Analyst- #26-26158
US Tech Solutions
Montreal, QC
- $70 CAD / hour
- Contract
The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.
Added 27 days ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
Application Production Support Analyst (L1/L2)
Added 27 days ago
M
Application Support Analyst
Mindlance
Montreal, QC
- $40 to $65 CAD / hour
- Contract
Job Role: Information Technology - Application Support Analyst
Added 27 days ago
IG
Application Support Analyst
Infotree Global Solutions
Montreal, QC
- Contract
The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.
Added 27 days ago
LV
INTERN IT SUPPORT-EN
La Vie En Rose
Montreal, QC
- Full-time
Under the supervision of the Technical Support Manager, the intern will accompany the IT support team and will have the primary responsibility of assisting with support provided to stores,…
Added 27 days ago
INTERN IT SUPPORT
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the intern will accompany the IT support team and will have the primary responsibility of assisting with support provided to stores,…
Added 27 days ago
ER
Tenant Services & IT Support Technician
ExperTech Recruiting
Montreal, QC
- $55,000 to $60,000 CAD / year
- Contract
A major public-sector organization in Montreal is looking to hire a Tenant Services & IT Support Technician to support its business centres for technology start-ups in Saint-Laurent. This…
Added 1 month ago
CC
IT Support Technician
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
We are recruiting for an IT Support Technician to join our Information Technology team. The IT Support Technician serves as an on-site technical resource dedicated to the Lachine Coca-Cola…
Added 1 month ago
Application Support Analyst - Repo / Fixed Income Trading
Capgemini
Montreal, QC
We are looking for an experienced Application Support Analyst to provide 1st and 2nd level support for Repo (RSF) and Fixed Income trading systems within a fast-paced Front Office trading…
Added 1 month ago
Senior Application Support Analyst - Equities
Capgemini
Montreal, QC
5+ years in Application Support, IT Operations, or SRE within Financial Services.
Added 1 month ago
SS
Bilingual Technical Support Analyst, Contract-Hybrid, Laval, Quebec, Canada
SCM Services d’assurances
Laval, QC
- Part-time
ClaimsPro LP - Shared ServicesBilingual Technical Support Analyst, Contract-Hybrid, Laval, Quebec, Canada
Added 1 month ago
NT
Experienced Equity & Derivatives Application Support Analyst
Nöord Technologies
Montreal, QC
- Full-time
…seeking an experienced Senior Equity & Derivatives Application Support…
Added 1 month ago
IT Support Technician III / Senior Technician
Cosmetic Physician Partners
Montreal, QC
We're hiring an IT Support Technician III in Montréal to act as the senior escalation point for our clinics across the United States. This is a hands-on, queue-driven role: you'll work…
Added 1 month ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 1 month ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 1 month ago
PC
Technical Support Analyst / Analyste du soutien technique
Parkland Corporation
Montreal, QC
- Full-time

Infotree Global Solutions

Application Support Analyst

Montreal, QC, Canada

Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 14, 2026
Experience: Support role experience required ( >5 years’ experience)
Posting language: English
Posted: Oct 15, 2026

Original job description

Job Title: Application Support Analyst

Duration: 12 Months

Location: Montreal, QC

Job Description:

The position at a glance

The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.

Such tasks include change, user request, incident, and problem management for the department. As required, functional support and user setup may be performed.

The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2):

the role will be to receive, to record, and to understand issues, to fix known issues, suggest improvements, route unknown issues to Level 3 support staff, and to then communicate the resolution to the requestor. Assist the user community to resolve technical issues. Coverage during weekend and off-hours are on an "as needed" basis.

The position will be required to work off normal working hours.

In detail

Level 1 and 2 Support

Active monitoring of production activities
Perform remediation steps when required
Interface with external IT communities to resolve incidents
Work with development community for Level 3 incident escalations
Log work and effort in support tracking application and work with team and management to reduce recurring issues
Available for after-hours support activities, when necessary

Change and Request Management

Responsible and accountable for changes to the production environment for NAR applications
Work with development community for release prioritization
Ensure that requests for change adhere to Group and Department Policies
Available for after-hours and/or weekend change activities, when necessary

Reporting & Special Projects

Participate in project elaboration phases to ensure application production team is aware of upcoming changes, and the team has required skills for supporting changes post-release
Regular reporting to line manager for prioritization and escalation
Conduct and participate in meetings with related communities
Perform control result analysis and reporting and take up corrective actions as needed
As required, take up project management responsibilities for special projects

Staff supervision/ Organizational Structure:

Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday. This position requires little travel.

The strengths and skills that will help you succeed

TRAINING AND OCCUPATIONAL EXPERIENCE

Support role experience required ( >5 years’ experience)

Experience in Banking / Financial sector preferred

Knowledge Core Banking applications and/or data warehousing preferred

DevOps knowledge will be an advantage

ESSENTIAL SPECIFIC REQUIREMENTS

Strong database skills (Oracle, MS SQL)

Unix/Linux hands on experience with knowledge of day to day commands

Scripting experience (Shell, powershell, …_)

Scheduling tools (Autosys)

Monitoring tools (Sysload, Geneos)

Collaboration Frameworks (SharePoint)

File transfer protocols

Prior experience in a banking environment will be an advantage

SKILLS AND BEHAVIOURS

Strong communication skills (written and verbal)

Good organizational skills

Basic office software literacy (Microsoft Office, etc.)

Professional attitude and good interpersonal behavior

Autonomy and adaptability; must be able to take initiative and be proactive

Global financial products knowledge, a plus

Project management skills, a plus

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide Level 1 and 2 production support for applications, including monitoring, incident remediation, user requests, and escalation of unresolved issues to Level 3. Manage production changes and requests, coordinate with development and IT teams, report on support activities, and contribute to projects and corrective actions.

Requirements

Requires more than five years of support experience, with banking or financial-sector experience and knowledge of core banking applications or data warehousing preferred. Key technical requirements include Oracle or Microsoft SQL database skills, hands-on Unix/Linux experience, scripting, scheduling and monitoring tools, and strong communication and organizational skills.

Skills

Application Support
Incident Management
Problem Management
Change Management
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
AutoSys
Sysload
Geneos
SharePoint
File Transfer Protocols
Communication
Project Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Environment
Level 1 Support
Level 2 Support
Level 3 Escalation
Incident Management
Problem Management
Change Management
Request Management
Production Monitoring
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
AutoSys
Sysload
Geneos
SharePoint
File Transfer Protocols
Banking
Financial Services
Core Banking
Data Warehousing
DevOps
Project Management
Release Prioritization
After-Hours Support

Report this job

Hiring at a glance

Advertised starting pay

Where work happens

IT support technician jobs in Mascouche, QC and nearby

IT Support Centre Analyst (2026-9459)

IT Support Analyst IV

Technicien support TI / IT Support Technician