Senior Digital Business Analyst

Job Title: Senior Digital Business Analyst

Duration: 12 Months

Location: Montreal, Quebec, H3B4L2

Job Description:

You will work in an agile environment as part of a squad that manages and delivers business and technology projects across various sectors.

This role allows you to make a positive impact on our organization through your business analysis skills, contributing to the achievement of the Bank’s business objectives.

Your role

• Support product owners, business line partners, and the digital delivery team in their decision-making and deliverables
• Adopt a user-centric, solution-agnostic approach to cross-domain initiatives
• Define the scope of processes to be optimized and proactively manage activity planning for various deliverables
• Lead workshops with diverse stakeholders - across various levels and areas of expertise - to understand their needs and challenges
• Model current and target processes based on the Bank’s established mapping practices
• Conduct high-level and detailed impact analyses covering all aspects of the change scope, with input from subject matter experts
• Gather, document, and analyze business, stakeholder, and solution requirements; understand the relationships between them and ensure traceability
• Actively participate in the partner selection process, analyze various solutions, and make recommendations on the solutions to adopt
• Define and identify User Acceptance Testing (UAT) scenarios and support users during the operational transition
• Propose strategies for change management

Prerequisites

• University degree related to the industry and several years of relevant experience
• Business analysis skills within a technology-oriented ecosystem
• Experience in end-to-end business process transformation, change management, and continuous improvement

• Strong business acumen and understanding of banking sector activities, processes, and issues, including regulatory and governance requirements
• Knowledge of business process improvement and mapping (BPMN modeling)
• Knowledge of quality assurance processes (testing strategies and scenarios)
• Ability to think strategically; strong analytical, synthesis, communication, and complex problem-solving skills
• Personal leadership, initiative, priority management, and strong adaptability
• Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence, etc.)