Jobs in Canada

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Added 8 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fall River, NS
Provide superior customer service to meet customer needs
Added 8 mins ago
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Department Manager-Nike Premium Outlet Collection
Nike
AB · NFS CA EDMONTON SOUTH
- Full-time
We believe that if you have a body, you are an athlete, and you’ll bring this to life with your passion for sport and customer service. This includes properly training your team and…
Added 8 mins ago
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Mortgage Specialist
BMO
Cambridge, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 8 mins ago
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Mortgage Specialist
BMO
Guelph, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 8 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Regina, SK
- Full-time
Exceptional customer service skills with a talent for building customer loyalty
Added 22 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Commitment to providing exceptional customer service
Added 22 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Part-time
Commitment to providing exceptional customer service
Added 22 mins ago
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(CAN) Associé de jour, rénovation
Walmart
St.-Romuald, QC
- Full-time
A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist customers, ensure…
Added 22 mins ago
R
Nike - Sales Lead - Mapleview
Retailors
Burlington, ON
- Full-time
…are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly…
Added 22 mins ago
TA
QC - SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 22 mins ago
Lead Operator (Agriculture) - Central Ontario FS - Ayr, ON
GROWMARK, Inc.
Ayr, ON
The Lead Operator provides assistance for the supervision of grain and/or agronomy operations staff, as well as the day-to-day safe operation and maintenance and/or security of equipment…
Added 22 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Kamloops, BC
- Full-time
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Added 23 mins ago
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Meat & Seafood - Manager Meat
Sobeys
Larrys River, NS
- Full-time
Provide superior customer service to meet customer needs
Added 38 mins ago
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Technical Scrum Master
INFOYA
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Work Arrangement: Hybrid (2 days in office per week)
Added 38 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 38 mins ago
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Seasonal - Sales Associate-Retail
Roots
Toronto, ON · Greater Toronto Area, Canada
- Temporary
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 38 mins ago
GS
National Account Manager
Guardteck Security Corp.
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
Guardteck is looking for a National Account Manager to own our most significant national retail relationships across Canada. This is a senior, Toronto-based role with a high executive…
Added 38 mins ago
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Retail Customer Service Lead
PetSmart
Newmarket, ON
- Full-time
PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This…
Added 38 mins ago
L
Cybersecurity Operations Manager
Longo's
Vaughan, ON
- Full-time
…challenges? Join us as a Manager, Cybersecurity Operations and lead security operations, incident response, and continuous improvement initiatives that help protect our business and Team…
Added 38 mins ago
P
Retail Operations Manager
PetSmart
Ottawa, ON · Kanata, ON
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 38 mins ago
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Retail Operations Manager
PetSmart
Sherwood Park, AB
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 52 mins ago
S
Assistant Manager
Structube
Toronto, ON
- Full-time
Lead by example through a customer-driven attitude by providing exceptional service;
Added 52 mins ago
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Financial Service Representative - LendDirect Office 1501
LendDirect
Toronto, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 52 mins ago
R(
Assistant Store Manager - Méga Centre Vaudreuil
Reitmans (Canada) Ltée/Ltd
Vaudreuil-Dorion, QC
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 52 mins ago
AF
Financial Service Representative - LendDirect Office 1501
Attain Finance
Toronto, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…

INFOYA

Technical Scrum Master

Toronto, ON, Canada

$70,000 to $80,000 CAD / year · Full-time

Apply on infoya.zohorecruit.com About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 CAD / year
Job type: Full-time
Work location: Work Arrangement: Hybrid (2 days in office per week)
Experience: 5+ years of experience as a Scrum Master in Agile environments, including technical delivery and cross-functional team leadership.
Posting language: English
Posted: Nov 10, 2026

Original job description

About the Job

We are seeking a strong Technical Scrum Master to lead cross-functional Agile teams delivering technology transformation projects and supporting production environments. This role combines Scrum leadership with project management, technical delivery coordination, and operational governance. The ideal candidate will create actionable dashboards, track team velocity and delivery performance, present progress and risks to senior leaders, and coordinate root cause analysis to improve production stability and delivery predictability.

Office Location: Toronto

Employment Type: Permanent

Role Type: New position – current requirement

Work Arrangement: Hybrid (2 days in office per week)

Position Responsibilities

Transformation and Project Management

Lead technology transformation projects from planning to go-live, managing scope, schedule, resources, risks, dependencies and financials.

Keep project plans, release roadmaps, SDLC artifacts and risk and issue logs current, and coordinate testing, deployment and handover to production support.

Agile and Technical Delivery

Run all Scrum ceremonies and Scrum of Scrums, and coordinate dependencies across dev, QA, architecture, infrastructure, security and DevOps.

Remove blockers, support technical discussions and coach teams on agile and quality practices.

Work with Product Owners to balance transformation work against production support demands.

Dashboards and Metrics

Build dashboards on sprint progress, velocity, capacity, predictability, risk and quality.

Use delivery trends to forecast and plan capacity, and track support metrics: SLA performance, MTTR, ticket ageing, incident volume and repeat issues.

Production Support and Root Cause Analysis

Coordinate incident triage, prioritization, escalation and resolution across development teams.

Lead root cause analysis, track corrective and preventive actions, and get recurring issues into the backlog.

Keep tickets accurate and updated in Jira, and coordinate releases and changes to keep systems stable.

Stakeholder Engagement and Leadership

Present incidents and root-cause findings, support trends and risks to senior IT and business leaders.

Explain technical issues in terms of business impact, and escalate risks with clear recommendations.

Align teams on priorities and release readiness, mentor team members and help resolve conflicts.

Requirements

Required Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field.

5+ years of experience as a Scrum Master in Agile environments, including technical delivery and cross-functional team leadership.

Demonstrated project management experience delivering technology transformation projects in complex enterprise environments.

Experience creating dashboards and presenting delivery metrics, risks, and recommendations to senior IT leaders.

Strong knowledge of Agile metrics, including velocity, capacity, throughput, and sprint predictability, with experience using insights to improve delivery.

Understanding of production support, incident and problem management, service levels, and root cause analysis.

Solid knowledge of SDLC, test strategies, defect lifecycle, release governance, and technical delivery dependencies.

Proven skills in risk management, stakeholder reporting, servant leadership, facilitation, and conflict resolution.

Excellent communication skills and the ability to explain technical issues to technical and non-technical stakeholders.

Preferred Qualifications

SAFe, CSM, PSM, PMI-ACP, or equivalent Agile certifications.

Experience in large-scale Agile programs, Release Train environments, and enterprise transformation initiatives.

Experience with dashboard and delivery tools such as Jira, Azure DevOps, or Power BI.

Experience in cloud-native and microservices environments, with familiarity with CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps.

Understanding of DevOps practices, test automation, and quality gates; 3+ years working with QA or quality engineering teams.

Experience in retail, POS, or customer-facing applications; exposure to mobile testing and API testing tools such as Appium, Postman, or REST Assured.

Benefits

Salary Range: $70,000 to $80,000 CAD per year

The final compensation offered will depend on local market conditions and geographic location, as well as job-related factors such as the candidate’s knowledge, skills, qualifications, relevant experience, and education/training. Compensation may also include additional components such as benefits, and/or other incentives, where applicable. In accordance with new employment standards requirements, we retain copies of this job posting and applicant information for three (3) years after the posting is removed. We do not use AI technology; all applications are also reviewed by our recruitment team.

Infoya is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, aboriginal status, or any other legally protected factors.

Apply on infoya.zohorecruit.com About employer

More about this job

Responsibilities

Lead technology transformation projects and Agile delivery, coordinating Scrum ceremonies, cross-functional dependencies, releases, and production handovers. Build and present delivery and support dashboards, manage incidents and root cause analysis, and communicate risks and recommendations to senior leaders.

Requirements

Requires a bachelor’s degree in Computer Science, Engineering, or a related field, at least five years of Scrum Master experience, and demonstrated delivery of complex technology transformation projects. Candidates should have strong knowledge of Agile metrics, production support, SDLC, release governance, risk management, and stakeholder communication; Agile certifications and experience with enterprise tools and DevOps practices are preferred.

Skills

Scrum Leadership
Agile Delivery
Project Management
Cross-Functional Team Leadership
Risk Management
Stakeholder Management
Dashboard Development
Agile Metrics
Production Support
Incident Management
Root Cause Analysis
SDLC
Release Governance
Jira
Facilitation
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Scrum
Agile
Scrum Of Scrums
Technology Transformation
Project Management
Jira
Azure DevOps
Power BI
SAFe
CSM
PSM
PMI-ACP
SDLC
DevOps
CI/CD
Jenkins
GitHub Actions
Microservices
Cloud-Native
Test Automation
Quality Gates
Root Cause Analysis
Incident Management
Service-Level Agreements
Velocity
Capacity Planning
Release Governance
Appium
Postman
REST Assured

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Jobs in Canada