Inside Sales Representative

About the Opportunity

Are you motivated by finding new opportunities, building relationships, and growing sales? Join infraAIR and help grow sales of our current manufacturers and their products across Ontario.

Based in our Scarborough office, this position focuses on new account development in underserved and uncovered areas of the province. You’ll identify prospective customers, introduce relevant products from our line card, and turn opportunities into lasting business.

You will work closely with our Ontario Business Development Manager and report directly to the National Sales Manager.

Key Responsibilities

• Identify and pursue new accounts across Ontario, prioritizing areas and customer segments where we have limited coverage.
• Proactively connect with prospects through phone calls, email, and consistent follow-up.
• Understand customer needs and recommend suitable products from our current manufacturer line card.
• Develop relationships with wholesalers, distributors, contractors, and other relevant customers.
• Prepare quotations, respond to product inquiries, and follow opportunities through to the sale.
• Collaborate with the Ontario Business Development Manager on account targeting, product opportunities, and customer development.
• Maintain accurate records of sales activity, customer information, and opportunities.
• Build a pipeline of new business and work toward agreed sales and account development targets.

Qualifications

• Experience in inside sales, B2B sales, or customer service, preferably within HVAC, wholesale distribution, or a related technical industry.
• Basic understanding of HVAC products, applications, and distribution channels is preferred.
• Proactive, self-motivated, and results-oriented, with a hunter mindset and enthusiasm for developing new business.
• Strong communication, relationship-building, and customer service skills.
• Comfortable with outbound prospecting, sales follow-ups, and identifying new growth opportunities.
• Strong organizational skills, with the ability to manage quotations, customer inquiries, and multiple priorities.
• Proficiency in Microsoft Office and experience using CRM systems to manage sales activities and customer relationships.
• Valid driver's licence and willingness to travel occasionally for business-related activities.
• Ability to work full-time on-site at our Scarborough office.
• Experience with technical sales, project quotations, mechanical drawings, or bid specifications is considered an asset.

What We Offer

• Base Salary + Commission
• Paid vacation and sick leave
• Extended health and dental benefits.
• Opportunity to work with leading HVAC manufacturers and a diverse product portfolio.
• Ongoing product training and professional development.
• Collaborative and supportive team environment.
• Career growth opportunities, including potential advancement into outside sales.