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Added 7 mins ago
S
Manager, Clinical Informatics
Sanya’k̓ula
Kelowna, BC
- Full-time
The Manager, Clinical Informatics reports to the Director and is responsible to oversee the day-to-day management, operations, and evaluation of the clinical informatics services. The role…
Added 10 mins ago
BB
Ottawa Region Director
BETTER BUSINESS BUREAU
Ottawa, ON
- Full-time
Living in Ottawa and wanting to make a positive impact in your community by using your communication and relationship-building skills?
Added 11 mins ago
CE
Maintenance Technician Team Lead
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $66,230 to $79,352 CAD / year
- Full-time
Canadian Mental Health Association – Edmonton Region (CMHA Edmonton) is a community-based organization dedicated to strengthening mental health and wellbeing for all. Guided by its mission…
Added 21 mins ago
LC
Caregiver Coordinator
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Lake Country, BC
- Full-time
Education or training in social services, health care, community development, counselling, human services or a related field, or an equivalent combination of education and experience.
Added 22 mins ago
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Assistant Branch Manager - Drumheller
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- Full-time
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Added 39 mins ago
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Research Assistant - Public Engagement
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Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 39 mins ago
D
Designer, Social Media
Deel
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- Full-time
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Added 39 mins ago
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Animal Resources Division Manager – Montreal General Hospital Site
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Montreal, QC
- Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 39 mins ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
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Montreal, QC
- Full-time
…across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with data…
Added 40 mins ago
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Manager of Capital Projects
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Squamish, BC
- $136,695.9 to $150,215.28 CAD / year
- Full-time
Reporting to the Director of Engineering, you will lead a multidisciplinary team of professional and technical staff responsible for advancing the District's capital program. As a key…
Added 41 mins ago
Manager, RTR Payment System Operations
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Ottawa, ON · Toronto, ON
Inspire trust, build community and enable change.
Added 41 mins ago
Manager, Kamatsiarniq
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…Inuit children and youth in the care of their families and community and connected to their culture. The incumbent works closely with the Director, Family Services to further develop and…
Added 1 hour ago
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Respiratory Therapist - Biocontainment Treatment and Training Centre
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Surrey, BC
- $40.19 to $50.2 CAD / hour
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Added 1 hour ago
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Account Director (Healty marketing agency)
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Added 1 hour ago
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Technical Lead (Mortgage Brokerage)
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Toronto, ON
- Full-time
…comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community…
Added 1 hour ago
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…comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community…
Added 1 hour ago
Director, Business Analysis
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Build a strong Business Analysis community of practice through coaching, mentoring, knowledge sharing, and capability development.
Added 1 hour ago
Coordinator, Student-Athlete Academic Support
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…performance athletic opportunities for students, staff, faculty and community members across the 3 campuses. In achieving this vision, the Faculty is guided by values of integrity, respect,…
Added 1 hour ago
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Director, Human Resources
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Added 1 hour ago
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Added 1 hour ago
WM
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…with an outstanding record of driving sales and creating a community within a…
Added 1 hour ago
ACCOUNT DIRECTOR
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Added 1 hour ago
GT
Manager, Aviation Forecasting & Analytics
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- Full-time
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Added 1 hour ago
Administrative Assistant - Slaight Centre Research
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…Centre for Youth in Transition. Reporting to the Slaight Centre director, this position supports all centre directors, operations managers, and their teams, ensuring the smooth and…

Ingenium

Director, Visitor Experience, CAFM

Ottawa, ON, Canada

$121,700 to $143,100 CAD / year · Full-time

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Job details

Pay: $121,700 to $143,100 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: Minimum 5 years’ experience in the management of human and financial resources;
Working hours: 37.50 hours per week
Posting language: English
Posted: Oct 20, 2026

Original job description

If you are an Ingenium employee, please visit your ADP home page, select “Myself”. Under Talent, select Career Centre and submit your application - do not create a personal account.

Annual Salary: $121,700 - $143,100 / year
Employment Status: Full-time Term (15 months)

Language Requirement: Bilingual (CBC) (definition)
Schedule: 37.50 hours per week (Monday to Friday)
Work Environment: Hybrid with Regular On-site Presence

Competition Closing Date: November 8, 2026

Note: This selection process may be used to fill similar positions for varying durations.

THE OPPORTUNITY

Shape how visitors connect with and understand agriculture, food, science and innovation. As Director, Visitor Experience, you will lead the strategic planning, direction and daily operation of the Visitor Experience Division for the Canada Agriculture and Food Museum – which includes educational programming, exhibition interpretation and a working farm. Your portfolio includes the development and delivery of educational and interpretive programming, revenue-generating programs, small animal care, outreach and partner initiatives.

WHAT YOU WILL LEAD

The Visitor Experience Division’s multi-year planning, strategic direction and operations.
Daily visitor experience at the Canada Agriculture and Food Museum, including programs and hands-on demonstrations, events and special initiatives in addition to community outreach activities and virtual field trips
Human and financial resource management, supported by clear priorities, policies and performance monitoring.
Educational and interpretive strategies, from planning and development through implementation and evaluation.
Advice to the Executive Leadership Team on visitor experience opportunities, priorities and risks.
Collaboration across Ingenium to advance the museum’s activities, corporate mandate, and deliver on the Ingenium brand promise

EDUCATION & CREDENTIALS

Bachelor’s degree in the fields of commerce (business administration/management), social sciences, agricultural sciences, nutrition, education, museology, science, or a post-secondary degree with an acceptable combination of education and experience.
Valid G class driver’s license (Ontario) or Class 5 license (Quebec) is required.

EXPERIENCE

Minimum 5 years’ experience in the management of human and financial resources;
Significant experience managing complex, multi-disciplinary, public-facing operations, typically acquired through five (5) or more years in a museum, cultural institution, public attraction, or comparable organization. An equivalent combination of experience and education may be considered.
Significant experience managing complex programs and events, typically acquired through five (5) or more years in an educational, cultural, public-facing, or comparable environment.

ASSETS

Significant experience with interpretive or educational programming will be considered an asset.
Demonstrated knowledge of, or experience engaging with, agriculture, agri-food, food systems, or related scientific, cultural, economic, or public-policy issues in Canada.

KNOWLEDGE

In-depth knowledge of Ingenium’s and the Museum’s mandate, operations, policies and procedures.
Strong knowledge of collective agreements, workplace policies and sound management practices, including human resources, budgeting, planning and operational controls.
Strong knowledge of leadership, team building, customer service and visitor experience best practices.
Knowledge of museum operations and museology principles, particularly those related to accessibility, inclusion , interpretation and public consultation related to the visitor experience.
Knowledge of admission and reservation systems, operational reporting and statistical reporting.
Knowledge of occupational health and safety requirements, risk management, emergency and crisis management, and incident investigation.
Knowledge of multi-year and annual operational planning, including approaches for monitoring and evaluating results.
Knowledge of agriculture and food-related scientific and technical information, including current and emerging issues.
Knowledge of educational and interpretive programming, outreach activities, and visitor research and evaluation methods.
Knowledge of public and media relations practices.
Knowledge of talent acquisition, employee development and performance management approaches.

SKILLS & ABILITIES

Excellent organizational, strategic planning and program management skills, with the ability to successfully manage multiple priorities and stakeholders.
Excellent judgment, problem-solving and decision-making skills, particularly in complex or high-pressure situations.
Excellent oral and written communication skills in English and French.
Strong leadership, coaching and team-building skills, with the ability to motivate and guide staff, volunteers and contractors.
Strong strategic and operational thinking, complemented by creativity and a solutions-focused approach.
Strong negotiation, conflict resolution and interpersonal skills, with a high degree of diplomacy and tact.
Strong analytical and risk-management skills, with the ability to anticipate challenges and respond effectively.
Ability to manage competing priorities and deadlines while maintaining accuracy and attention to detail.
Ability to lead and address operational and employee matters in a unionized environment.
Proficiency with digital tools and operational systems related to program cost-analysis, CRMPOS, admission and reservation systems.
Ability to communicate effectively with the media and the public, including through interviews, presentations, social media and written content.
Ability to research, interpret and communicate scientific and technical information related to agriculture and agri-food to diverse audiences.
Strong research, writing and presentation skills for developing content for exhibits, signage, websites, conferences and partner presentations.

Security Requirements: Enhanced reliability
Work location: 901 Prince of Wales Dr. Ottawa ON

Union Affiliation: Excluded
Classification: SM1

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Our Commitment to Employment Equity

Ingenium champions the values of diversity and inclusion. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Candidates are encouraged to self-identify as members of one or more designated employment equity groups. This is asked in a pre-screening question during the application process.

Ingenium provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed with the selection process, please advise us if you require any accommodation.

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More about this job

Responsibilities

The Director will lead the strategic planning, operations, and visitor experience division for the Canada Agriculture and Food Museum. This includes managing educational programming, exhibition interpretation, revenue-generating initiatives, and human and financial resources.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 5 years of experience in managing complex, multi-disciplinary, public-facing operations. Strong leadership, communication, and strategic planning skills are essential for this role.

Skills

Strategic planning
Visitor experience management
Financial resource management
Human resource management
Educational programming
Interpretive strategy
Team leadership
Public relations
Risk management
Operational controls
Conflict resolution
Negotiation
Project management
Stakeholder management
Communication
Analytical skills

Visa sponsorship

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Keywords

Visitor Experience
Strategic Planning
Museum Operations
Educational Programming
Interpretive Strategy
Financial Management
Human Resources
Agriculture
Agri-food
Public Relations
Risk Management
Operational Controls
Stakeholder Management
Team Building
Performance Monitoring
Cultural Institution
Outreach
Accessibility
Inclusion
CRMPOS
Budgeting
Leadership
Policy Development
Crisis Management
Media Relations
Project Management
Negotiation
Conflict Resolution
Data Analysis
Digital Tools

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