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Added 1 day ago
LS
Customer Service Rep & Office Service Support (10- Month Limited Term)
Law Society of Alberta
Calgary, AB
- Full-time
…guidance, and available resources to customers. The Contact Center works closely with all Law Society departments to support business processes and initiatives. The CSR uses sound judgment…
Added 2 days ago
IR
Service Coordinator
Ingersoll Rand
Mississauga, ON
- Full-time
This position is a Service Coordinator supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for delivering…
Added 2 days ago
FSQA Technician (15 Months Contract)
HelloFresh
Abbotsford, BC
As a Food Safety & Quality Assurance Technician, you will act as the first checkpoint in the effective food safety and quality assurance system. Reporting to the site FSQA Manager, you will…
Added 2 days ago
ED
Technicien(ne) de centre de donnée | Data Center Technician
eStruxture Data Centers
Montreal, QC
- Full-time
eStruxture Data Centers is an award-winning company and the largest Canadian-owned data center provider with locations in Montreal, Toronto, Vancouver, and Calgary. Our solutions are…
Added 3 days ago
ED
Technicien(ne) de centre de donnée | Data Center Technician
Estruxture Data Centers
Montreal, QC
- Full-time
eStruxture Data Centers is an award-winning company and the largest Canadian-owned data center provider with locations in Montreal, Toronto, Vancouver, and Calgary. Our solutions are…
Added 8 days ago
M
Critical Environment Ops INTERN
Microsoft
Toronto, ON
- $43,800 to $50,000 CAD / year
- Full-time
…(e.g., electrical, mechanical, fire/life safety) within the data…
Added 10 days ago
S
Set Up Operator I
Septodont
Cambridge, ON
- Full-time
…Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing.…
Added 13 days ago
M
Data Center Technicians - IT INTERNSHIP - Neurodiversity Hiring Program
Microsoft
Toronto, ON
- $43,800 to $50,000 CAD / year
- Full-time
…positively impact our culture every day and we need you as a Data Center Technician (DCT)…
Added 15 days ago
M
Critical Environment Technician
Microsoft
Toronto, ON
- Full-time
As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and…
Added 15 days ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 17 days ago
Technical Support Representative II
EnerSys Delaware Inc.
Burnaby, BC
Maintain active availability in assigned 8x8 contact-center queues and respond to customer, field technician, Sales, and internal support requests through approved channels in a timely,…
Added 17 days ago
S
Set-up Operator I
Septodont
Cambridge, ON
- Full-time
…Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing.…
Added 17 days ago
S
Set Up Operator I
Septodont
Cambridge, ON
- Full-time
…Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing.…
Added 19 days ago
E
IBX Customer Operations III_CAN - EQXJP00005620
Equinix
Brampton, ON
- $25 to $30 CAD / hour
- Contract
Data Center Operations Technician (Entry Level)
Added 22 days ago
M
Stagiaire en opérations critiques Centre de données / Critical Environment Ops INTERN Data Center
Microsoft
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Added 22 days ago
M
Stagiaire - Technicien de Centre de Données (TI) / Datacenter Technician - Intern (IT)
Microsoft
Quebec, QC
- $43,800 to $50,000 CAD / year
- Full-time
…impact our culture every day and we need you as a Datacenter Technician (DCT)…
Added 23 days ago
M
Stagiaire - Technicien de Centre de Données (TI) / Datacenter Technician - Intern (IT)
Microsoft
Quebec, QC · Greater Quebec City Metropolitan Area
- $43,800 to $50,000 CAD / year
- Full-time
…impact our culture every day and we need you as a Datacenter Technician (DCT)…
Added 23 days ago
M
Data Center Technicians - IT INTERNSHIP
Microsoft
Goodwood, ON
- $43,800 to $50,000 CAD / year
- Full-time
…positively impact our culture every day and we need you as a Data Center Technician (DCT)…
Added 23 days ago
M
Data Center Technicians - IT INTERNSHIP - Neurodiversity Hiring Program
Microsoft
Toronto, ON
- $43,800 to $50,000 CAD / year
- Full-time
…positively impact our culture every day and we need you as a Data Center Technician (DCT)…
Added 24 days ago
M
Data Center Technicians - IT INTERNSHIP
Microsoft
Toronto, ON
- $43,800 to $50,000 CAD / year
- Full-time
…positively impact our culture every day and we need you as a Data Center Technician (DCT)…
Added 26 days ago
S
Set Up Operator I
Septodont
Cambridge, ON
- Full-time
…Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing.…
Added 29 days ago
Production Technician
Give and Go Prepared Foods
Brampton, ON
Under the general supervision of the Line Leader or Production Supervisor; the Production Technician will be responsible for ensuring the equipment is operated safely and correctly by…
Added 1 month ago
M
Critical Environment Ops INTERN
Microsoft
Toronto, ON
- $43,800 to $50,000 CAD / year
- Full-time
…(e.g., electrical, mechanical, fire/life safety) within the data…
Added 1 month ago
B
General Repair Technician III
BGIS
Gatineau, QC
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 1 month ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…

Ingersoll Rand

Service Coordinator

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 22, 2026
Education: High school diploma
Experience: High school diploma or GED and 2-3 years of experience in a related field is required.
Posting language: English
Posted: Oct 23, 2026

Original job description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Service Coordinator

Location: Toronto Customer Center

About Us

Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems.

Job Summary

This position is a Service Coordinator supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for delivering exceptional customer service, and efficiently and effectively coordinating service technicians to meet customer needs.? Service Coordinators will manage and communicate with customers, sales teams, and management, while adhering to all order management and operational requirements of the position.

Responsibilities

Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs. When scheduling and tracking service technicians, maximize operating efficiency and effectiveness.
Guide and develop service technicians as appropriate, assisting in technical issue resolution.
Ensure timely and accurate invoicing.
Manage service inventory and rental fleets (repair status, location, etc.)
Ensure environmental, health and safety, as well as Operational Excellence adherence in the Customer Center. Assist with the auditing process.
Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction. Generate and follow-up on service quotes and seek new business whenever possible.
Order and receive parts for jobs. Monitor shipping and receiving activities. Conduct service request data entry and management.? Submit warranty claims and ship parts to the factory.? Ensure SARBOX compliance.
Display team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires.

Basic Qualifications

High school diploma or GED and 2-3 years of experience in a related field is required.
Associate’s or Bachelor’s degree preferred?
Operating knowledge of Microsoft office software and working proficiency with hand-held computer (i.e. Smartphone, iPad) is required.
Knowledge of mechanical and electrical systems is preferred.
Salesforce experience a plus
Forklift certification a plus, but not required (we'll certify you!)
This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling.? It requires employees to regularly lift and or move up to 10 lbs. and occasionally lift and or move 40+ lbs.

Travel & Work Arrangements/Requirements

This position will be based in Toronto, Ontario, and may travel occasionally within the US for meetings, employee training, and other business needs (5-10%).

Key Competencies

Exceptional organization, communication (verbal and written), and follow-up skills with the ability to effectively manage a high volume of priorities and commitments in a highly visible, fast-paced work environment.
Strong interpersonal skills, able to follow standard processes and work autonomously while understanding when to escalate issues that require further review.
Exceptional customer service skills, including proper phone etiquette and skills.

What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Open Approved

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More about this job

Responsibilities

Coordinate service calls, technician schedules, repairs, preventive maintenance, parts, inventory, rentals, and customer communications to deliver efficient service and customer satisfaction. Manage quotes, invoicing, warranty claims, service records, shipping and receiving, and support safety, operational excellence, audit, and compliance requirements.

Requirements

A high school diploma or GED and 2–3 years of related experience are required; an associate’s or bachelor’s degree is preferred. Microsoft Office and handheld computer proficiency are required, while mechanical and electrical systems knowledge is preferred; strong organization, communication, follow-up, and customer service skills are also expected.

Skills

Customer Service
Service Scheduling
Technician Coordination
Organization
Verbal Communication
Written Communication
Follow-Up
Prioritization
Interpersonal Skills
Phone Etiquette
Microsoft Office
Handheld Computer Proficiency
Mechanical Systems Knowledge
Electrical Systems Knowledge
Salesforce
Inventory Management

Benefits

Medical Insurance
Prescription Coverage
Dental Coverage
Vision Coverage
Wellness Programs
Life Insurance
401(k)
Paid Time Off
Employee Stock Grant

Visa sponsorship

Not detected in the job text

Keywords

Customer Center
Compressed Air
Industrial Machinery
Service Coordination
Preventive Maintenance
Service Repairs
Technician Scheduling
Customer Service
Service Quotes
Invoicing
Service Inventory
Rental Fleet Management
Parts Ordering
Shipping And Receiving
Service Request Data Entry
Warranty Claims
Microsoft Office
Handheld Computers
Smartphone
iPad
Mechanical Systems
Electrical Systems
Salesforce
Forklift Certification
Environmental Health And Safety
Operational Excellence
SARBOX Compliance
Audit Support

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