Clinical Coordinator

Company Description

Initio Medical Group is a growing healthcare organization committed to delivering exceptional patient care through advanced medical imaging, innovative treatment programs, and strong partnerships across British Columbia’s healthcare system.

Our team works in a highly collaborative, patient-centered environment where clinical excellence, operational efficiency, compassion, and accountability are equally important. As our organization continues to grow, we are looking for experienced and highly engaged Clinical Coordinators to support the day-to-day operations of our clinic and help our team deliver an exceptional experience for every patient.

Role Description

The Clinical Coordinator is a full-time, on-site role based in Burnaby, BC. This position is responsible for coordinating daily clinical operations, including scheduling and managing patient appointments, preparing patients for nuclear medicine procedures, and ensuring adherence to safety and quality protocols. The Clinical Coordinator works closely with physicians, technologists, and other health care professionals to support efficient workflow, accurate documentation, and clear communication among the care team.

Role and Responsibilities

1. Coordinate and oversee the daily clinical operations of the nuclear medicine and diagnostic imaging facility, ensuring the smooth and efficient delivery of services.

2. Schedule and coordinate patient appointments for diagnostic scans, therapeutics, and clinical research activities, taking into consideration physician orders and patient preferences.

3. Serve as the primary point of contact for patients, providing clear and comprehensive information about nuclear medicine procedures, addressing their concerns, and ensuring their comfort and safety throughout their visit.

4. Collaborate with physicians, technologists, and other healthcare professionals to ensure accurate and timely completion of nuclear medicine procedures.

5. Maintain and update patient records, ensuring compliance with relevant regulations and privacy policies. Ensure compliance with regulatory standards and guidelines related to nuclear medicine procedures, including radiation safety, infection control, and quality assurance.

6. Coordinate with vendors and suppliers to ensure the availability of necessary equipment, radiopharmaceuticals, and supplies for nuclear medicine procedures.

7. Stay current with advancements and trends in nuclear medicine technology, attending relevant conferences, workshops, and educational programs.

8. Complete reminder calls, chart preparation, and other reception duties.

9. Other duties as required.

Qualifications and Experience

• Preferred Bachelor of Science degree in Biology, Physics, Health Science or a closely related field.
• Preferred MOA certification.
• Minimum of two (2) years of clinical experience in nuclear medicine, preferably in PET/CT and therapeutics setting.

Knowledge, Skills and Abilities

• Proficient knowledge of nuclear medicine procedures, including PET/CT scans, therapeutics, and clinical research protocols.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare professionals, and vendors.
• Detail-oriented with a focus on maintaining accurate and up-to-date patient records.
• Knowledge of regulatory standards and guidelines related to nuclear medicine procedures, including radiation safety and quality assurance.
• Proficiency in using electronic medical record (EMR) systems and other relevant software applications.
• Ability to work independently as well as collaboratively within a team environment.