Talent Acquisition Operations Associate

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

The team

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

As a Talent Acquisition Operations Associate, reporting to the Sr. Manager, Talent Acquisition and Operations, you will help run the operations behind Payward’s global hiring engine. You will support the systems, processes, and coordination that keep hiring moving at pace, from interview operations and executive hiring to pre-boarding, background checks, and new hire setup in Workday. This role extends well beyond scheduling. It requires a strategic view of how a fast-growing, global company hires, along with precision, discretion, and sound judgment.

You will partner closely with recruiters, hiring managers, and executive assistants to support scheduling, anticipate bottlenecks, and keep stakeholders aligned at every stage. You will work heavily in our recruiting tools, keeping candidate and hiring data accurate and up to date across regions.

This is a 6-month fixed-term position supporting US timezones.

The opportunity

• Own interview operations end to end, partnering with recruiters, hiring managers, and candidates across regions and time zones to deliver a seamless candidate experience
• Support global executive and non-executive hiring operations, including scheduling and rescheduling, tracking and candidate communications
• Partner with executive assistants across regions to coordinate calendars and keep hiring timelines on track
• Own pre-boarding for new hires worldwide, including country-specific background check requirements and communications, tracking progress, resolving issues, and flagging risks to start dates early
• Create and maintain accurate candidate and hiring records in Ashby and Workday, and ensure new hire data is complete and timely for hires in every region
• Partner with onboarding, recruiting, and hiring managers to create a seamless transition from offer acceptance to day one
• Apply our hiring policies accurately and consistently across regions, flagging exceptions and escalating early
  
  

What You Bring

• 4+ years in recruiting coordination, talent acquisition operations, HR operations, or a similar role, ideally in a high-growth, global environment spanning NORAM, EMEA, LATAM, APAC and MENA
• Hands-on experience with Workday or a comparable HRIS, and familiarity with applicant tracking systems (Ashby a plus)
• Experience supporting pre-boarding and onboarding, including coordinating background checks, tracking progress, resolving issues, and flagging risks to start dates early
• Working knowledge of background check processes and requirements across multiple countries and regions
• Comfort coordinating across time zones, with the ability to manage complex, high-volume calendars and logistics with exceptional precision and no missed details
• Exceptional judgment and discretion in handling confidential candidate and executive information
• Excellent communication skills and the professionalism to work comfortably with executives, hiring managers, and candidates from diverse regions and cultures
• The ability to prioritize competing deadlines and adapt quickly
  
  

Nice to have

• Experience in crypto, fintech, or another regulated industry
  
  

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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