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Added 8 mins ago
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INLAND KENWORTH US INC

Warranty Administrator

Leduc, AB, Canada

Pay: The salary range for this role is between $50,000 - $60,000, based on experience.
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Langley, BC.

THE OPPORTUNITY

The Warranty Administrator will be responsible for processing warranty claims. This involves interpreting failure reports and writing claims reports and submitting them to the manufacturers’ warranty processing centers.

YOUR RESPONSIBILITIES

Interprets failure reports and composes claims reports in such a manner as will be properly understood by claims adjudicators at manufacturers’ warranty processing centers
Completes the various claim forms, properly codes failures and lists materials as required by different vendors
Processes warranty claims in a timely manner
Verifies criteria required by OEM/vendors, checks warranty eligibility for the repairs
Responds to warranty inquiries from internal and external customers
Tracks warranty parts to be returned to vendor or discarded
Closes warranty repair orders
Keeps warranty schedules up to date
Reviews credit notes and warranty statements for items to be posted to warranty schedules
Maintains records for auditing purposes as needed by the company and by warrantors
Maintains an excellent line of communication with all vendors
Maintain all service and customer records as required by the warrantor

WHAT WE LOOK FOR

High school diploma or general education degree (GED) essential
Post-secondary diploma or trade certification preferred
Three years’ related experience in automotive, truck or equipment warranty
Strong computer skills, with intermediate level Excel
Ability to proactively problem-solve and think logically
Good verbal and strong written communication skills
Good mechanical aptitude
Strong interpersonal skills
Detail-oriented
Accountability and dependability

PAY RANGE

The salary range for this role is between $50,000 - $60,000, based on experience.

CAN BENEFIT PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance
Paid Time Off
On-going training opportunities

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

(warranty claims, truck, heavy truck, heavy equipment, warranty claims administrator, claims administrator)

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More about this job

Responsibilities

The Warranty Administrator is responsible for interpreting failure reports, composing claims, and submitting them to manufacturers' warranty processing centers. They also manage warranty inquiries, track parts, and maintain accurate service records for auditing purposes.

Requirements

Candidates must have a high school diploma or GED, with a post-secondary diploma or trade certification preferred. A minimum of three years of related experience in automotive, truck, or equipment warranty is required, along with strong computer and Excel skills.

Skills

Warranty administration
Claims processing
Excel
Mechanical aptitude
Communication
Problem-solving
Detail-oriented
Record keeping
Data entry
Vendor relations
Automotive industry knowledge
Truck industry knowledge
Equipment industry knowledge
Accountability
Interpersonal skills

Benefits

Extended Medical
Vision
Dental
Prescription benefits
RRSP with employer matching program
Long Term Disability
Short Term Disability
Life Insurance
Paid Time Off
On-going training opportunities

Visa sponsorship

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Keywords

Warranty Administrator
Warranty Claims
Heavy-duty truck
Equipment sales
Service dealership
OEM
Excel
Claims adjudicators
Repair orders
Mechanical aptitude
Automotive
Truck
Equipment
Auditing
Vendor relations
Data management

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