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Added 18 mins ago
IP
Manager, Standards Development & Technical Projects – Sustainability Reporting
International Public Sector Accounting Standards Board (IPSASB)
Toronto, ON
- Full-time
…You are able to drive initiatives forward in a collaborative environment. You are an excellent communicator and at ease navigating a multi-cultural work setting. You are comfortable…
Added 18 mins ago
CR
Recreation Manager
COGIR Real Estate
Mississauga, ON
- Full-time
Competitive Compensation Package: As an Active Living Manager, you will enjoy a lucrative compensation package. We offer a competitive salary that reflects your experience and expertise and…
Added 18 mins ago
BA
COMMERCIAL/FLEET ADMINISTRATOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the General Sales Manager.
Added 18 mins ago
BA
SALES LOT ATTENDANT
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Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the General Sales Manager.
Added 18 mins ago
SE
Senior Field Service Representative - Secure power cooling
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Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…customer base of cooling infrastructure, with the ability to work in a dynamic environment handling both routine maintenance and emergency situations with equal…
Added 18 mins ago
ND
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Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Applicants must reside and be authorized to work in Canada
Added 19 mins ago
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Customer Experience Associate
TD
Cambridge, ON
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 19 mins ago
IK
Service Advisor
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Langley (City), BC
- Full-time
Functions well with large volume and fast-paced work environment.
Added 19 mins ago
FC
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- Full-time
…International (FIL) and international architecture counterparts. The Manager will work with global teams to align architecture standards, technology roadmaps and design practices, leverage…
Added 48 mins ago
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Department Manager, Convenience
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- Full-time
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Added 48 mins ago
FH
Bellperson - Overnight
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- Full-time
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Added 48 mins ago
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- Full-time
Strong interpersonal skills and can work independently.
Added 48 mins ago
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Contract Logistics Inventory Manager
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- $90,000 to $115,000 CAD / year
- Full-time
…customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for…
Added 48 mins ago
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SPRINKLER SERVICE MANAGER
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Sudbury, ON · Greater Sudbury, ON
- Full-time
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Added 48 mins ago
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Business Planning, Analysis & Insights Manager
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Toronto, ON
- Full-time
…is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay…
Added 48 mins ago
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- $150,000 to $200,000 USD / year
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Added 48 mins ago
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Added 1 hour ago
Marketing Manager
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Speer Technologies is seeking a strategic, analytical, and hands-on Marketing Manager to help define and scale our marketing function. This is a hybrid role based in Toronto, ON, balancing…
Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Inland Kenworth

Service Advisor

Langley (City), BC, Canada

The wage for this role is $37.48 per hour, in accordance with the collective agreement. · Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: The wage for this role is $37.48 per hour, in accordance with the collective agreement.
Job type: Full-time
Experience: 3+ years related experience and/or training; or equivalent combination of education and experience
Posting language: English
Posted: Nov 13, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

This position is located at our sales and service dealership in Langley, BC.

WAGE

The wage for this role is $37.48 per hour, in accordance with the collective agreement.

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)

Dental

Prescription benefits

RRSP with employer matching program

Long Term and Short Term Disability

Life Insurance and Accidental Death and Dismemberment Insurance

Paid Time Off

On-going training opportunities

Annual boot allowance

THE OPPORTUNITY

The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.

In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach.

YOUR RESPONSIBILITIES

Greets walk-in customers and/or promptly answers customer phone calls

Schedules appointments, performs check-ins, and follows up with customers through the entire service process

Provides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approves the estimate before proceeding with work

Remains in communication with customer throughout the entire service engagement

Proactively contacts customers to schedule preventative maintenance and repairs

Maintains strong working knowledge of warranty parameters for KW chassis (re: trucks) and the major component suppliers and advises customers accordingly

Owns the customer experience and creates value through continuous communication

Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specifications

Handles telephone inquiries regarding appointments and work in process

Understands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada), and Occupational Health & Safety Regulations.

Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a manager.

Keeps up-to-date with WHMIS training (Canada) and OSHA HCS training (US).

Other duties may be assigned

WHAT WE LOOK FOR

Strong interpersonal skills, team player, helpful and cheerful with sales approach

Ability to proactively problem-solve and think logically

Good verbal and strong written communication skills

3+ years related experience and/or training; or equivalent combination of education and experience

Post-secondary diploma or trade certification helpful but not required

Strong ability to listen to other’s and be able to interpret issues and pass on to others

Good mechanical aptitude and great organizational skills

Strong computer skills, able to learn new computer programs and accurate keyboarding of data

Functions well with large volume and fast-paced work environment.

Accountability and dependability with strong time management

Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.

Must be able to walk around shop floor/parts department and sit/stand at service counter

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 2,000 employees across 52 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Service Advisor manages the end-to-end service process, including scheduling appointments, providing estimates, and maintaining clear communication with customers. They are responsible for advising on vehicle care and ensuring all service operations comply with safety and manufacturer regulations.

Requirements

Candidates should have 3+ years of related experience or training and possess strong interpersonal and mechanical aptitude skills. Proficiency in computer systems and the ability to perform physical tasks like lifting up to 50 lbs are required.

Skills

Customer service
Service scheduling
Estimating
Mechanical aptitude
Communication skills
Problem-solving
Time management
Computer skills
Warranty knowledge
Preventative maintenance
Data entry
Interpersonal skills
Teamwork
Organizational skills
Safety compliance

Benefits

Extended Medical
Vision
Dental
Prescription benefits
RRSP with employer matching program
Long Term Disability
Short Term Disability
Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Heavy-duty truck
Equipment sales
Service dealership
Warranty
Preventative maintenance
WHMIS
OSHA
WorkSafe BC
Customer experience
Mechanical aptitude
Service repair
Automotive
Inventory management
Safety compliance
Technical support
Scheduling
Estimating
Client relations
Logistics

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