Jobs in Canada

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Added 3 hours ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
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Added 3 hours ago
BB
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- Full-time
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Added 4 hours ago
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UO
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Added 7 hours ago
IT
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Manager, People & Culture Business Partner - Canada
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Added 8 hours ago
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Senior Advisor - Safety Risk Management
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Calgary, AB
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IK
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- Full-time
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Added 9 hours ago
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Added 10 hours ago
WI
Lead, Global People Analytics
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Added 10 hours ago
A
Parts Advisor - Northland Hyundai
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Added 10 hours ago
WI
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UO
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Inland Kenworth

Service Advisor (Temporary)

Campbell River, BC, Canada

The salary range for this role is between $55,000 - $66,000, based on experience. · Full-time · Temporary

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: The salary range for this role is between $55,000 - $66,000, based on experience.
Job type: Full-time · Temporary
Experience: 3+ years related experience and/or training; or equivalent combination of education and experience
Posting language: English
Posted: Nov 10, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

This position is located at our sales and service dealership in Campbell River, BC.

PAY RANGE

The salary range for this role is between $55,000 - $66,000, based on experience.

Please note that this is a temporary position.

THE OPPORTUNITY

The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.

In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach.

YOUR RESPONSIBILITIES

Greets walk-in customers and/or promptly answers customer phone calls

Schedules appointments, performs check-ins, and follows up with customers through the entire service process

Provides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approves the estimate before proceeding with work

Remains in communication with customer throughout the entire service engagement

Proactively contacts customers to schedule preventative maintenance and repairs

Maintains strong working knowledge of warranty parameters for KW chassis (re: trucks) and the major component suppliers and advises customers accordingly

Owns the customer experience and creates value through continuous communication

Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specifications

Handles telephone inquiries regarding appointments and work in process

Understands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada), and Occupational Health & Safety Regulations.

Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a manager.

Keeps up-to-date with WHMIS training (Canada) and OSHA HCS training (US).

Other duties may be assigned

WHAT WE LOOK FOR

Strong interpersonal skills, team player, helpful and cheerful with sales approach

Ability to proactively problem-solve and think logically

Good verbal and strong written communication skills

3+ years related experience and/or training; or equivalent combination of education and experience

Post-secondary diploma or trade certification helpful but not required

Strong ability to listen to other’s and be able to interpret issues and pass on to others

Good mechanical aptitude and great organizational skills

Strong computer skills, able to learn new computer programs and accurate keyboarding of data

Functions well with large volume and fast-paced work environment.

Accountability and dependability with strong time management

Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.

Must be able to walk around shop floor/parts department and sit/stand at service counter

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 2000 employees across 52 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Service Advisor manages the end-to-end service process, including scheduling appointments, providing estimates, and maintaining clear communication with customers. They are responsible for advising on vehicle care and ensuring all service operations comply with safety and regulatory standards.

Requirements

Candidates should have 3+ years of related experience or training and possess strong mechanical aptitude and computer skills. The role requires the ability to lift at least 25 kg and work effectively in a fast-paced, high-volume environment.

Skills

Customer service
Service scheduling
Estimating
Communication
Mechanical aptitude
Problem-solving
Computer skills
Time management
Warranty knowledge
Data entry
Interpersonal skills
Preventative maintenance
Teamwork
Safety compliance

Benefits

Competitive pay
Mentorship
Growth opportunities
Teamwork culture
Safety-focused environment
Community support

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Heavy-duty truck
Equipment sales
Service dealership
Warranty
Preventative maintenance
WHMIS
OSHA
WorkSafe BC
Mechanical aptitude
Customer experience
Service check-ins
Estimating
Parts and services
Safety manual
Technical training

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Work requirements

Jobs in Canada