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Added 6 mins ago
NR
Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Reporting to the Manager Children’s Operations, the Children’s Services Program Supervisor is responsible for the delivery and administration of the Niagara Region’s Licensed Home Child…
Added 6 mins ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 6 mins ago
TS
Health Care Aide
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
Added 6 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 6 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 6 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 6 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…employee. All necessary precautions are required to ensure the safety and health of customers and ensure that safe work practices are adhered to at all time. Other responsibilities include…
Added 6 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 6 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 6 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Promptly communicate shortages, breakage, spills, equipment issues, safety hazards, or other operational concerns to the Bartender, Supervisor, or Manager.
Added 6 mins ago
SD
Merchandiser, Hourly Part Time Afternoon
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 1 hour ago
W
Consumables Associate
Walmart
Port Coquitlam, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
SD
Assistant Front Store Manager
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Role Description The Assistant Front Store Manager is a full-time, on-site role based in North Vancouver, BC. This position supports the Front Store Manager in overseeing daily store…
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
St. Albert, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
RS
fast food restaurant manager
Red Swan Pizza
Edmonton, AB
- Full-time
Ensure health and safety regulations are followed
Added 2 hours ago
S
restaurant assistant manager
Stacked
Goderich, ON
- Full-time
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 3 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Proven knowledge of ALARA and radiation safety.
Added 3 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Proven knowledge of ALARA and radiation safety.
Added 3 hours ago
TF
Material Handler II
Thermo Fisher Scientific
Whitby, ON
- Part-time
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses,…
Added 3 hours ago
TS
Health Care Aide
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
Added 3 hours ago
SO
Project Manager - Transmission Program
Spirit Omega Inc.
AB · Edmonton, Alberta
- $132,000 to $151,000 CAD / year
- Contract
Spirit Omega requires the services of one (1) Project Manager to manage the Transmission Program and manage the team in executing multiple high voltage transmission projects.
Added 3 hours ago
CC
Greeting Card Merchandiser
Carlton Cards
Vernon, BC
- Part-time
…returned product and other tasks as communicated by your Field…

Inland Kenworth

Service Manager

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Burnaby, BC.

PAY RANGE

The salary range for this position is between $100,000 - $120,000, plus bonus based on experience

YOUR RESPONSIBILITIES

Forecasts goals and objectives for the department and strives to meet them.
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Prepares and administers an annual operating budget for the service department.
Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
Maintains reporting systems required by general management
Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
Ensures the safety of all employees by:
Maintains the company’s service vehicles by:
- Ensuring that the vehicles are in good, safe running order
- Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.

Supervisory Responsibilities:

Supervises the Service Advisors and Equipment and Truck Technicians
Hiring, training, motivating and monitoring the performance of all service department staff
Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
Monitoring service department employees' daily productivity reports and corresponding payroll records.

WHAT WE LOOK FOR

High school diploma or general education degree (GED) essential
Post-secondary diploma or trades certification in a related field preferred
Heavy duty truck/equipment technical knowledge
Three years related experience and/or training
Ability to read, analyze and interpret financial reports
Strong leadership skills
Excellent customer relations skills
Strong business ethics with a professional approach at all times
Functions well with large volume and fast-paced work environment
Valid Driver’s License and Passport with the ability to travel within Canada and US as needed for business meetings

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

ABOUT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing the service department's daily operations, including staff management, financial performance, and customer satisfaction. They ensure efficient service delivery, maintain high-quality repair standards, and manage departmental budgets and reporting.

Requirements

Candidates must have at least three years of related experience and a high school diploma, with a post-secondary diploma or trades certification preferred. Strong leadership, financial analysis skills, and technical knowledge of heavy-duty equipment are essential for this role.

Skills

Service management
Leadership
Customer relations
Financial reporting
Budgeting
Heavy duty truck technical knowledge
Staff training
Performance monitoring
Inventory management
Warranty processing
Team building
Conflict resolution
Operations management
Safety compliance
Business ethics

Benefits

Extended Medical
Vision Care
Dental
Prescription Benefits
RRSP with employer matching
Long Term Disability
Short Term Disability
Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training
Annual boot allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Dealership
Heavy Duty Truck
Equipment Maintenance
Budgeting
Financial Reports
Customer Retention
Service Advisors
Technicians
Warranty
Repair Orders
Operations Management
Leadership
Safety
Payroll
Inventory
Customer Service
Teamwork
Professionalism
Technical Knowledge

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