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Added 25 mins ago
CM
Store Manager - Parksville
Choices Market
Parksville, BC
- Full-time
…quality driven leadership style. Alongside the Assistant Store Manager you will be responsible for team member hiring, development and administration, as well as ensuring the delivery of…
Added 1 hour ago
Cashier/Grocery Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
Loading and unloading of product for the sales floor
Added 1 hour ago
Parts Manager (Heavy Duty)
Velocity Vehicle Group
Surrey, BC
The Parts Manager oversees the daily operations of the Parts ( Heavy Duty ) Department, ensuring budget goals are met, expenses are managed, and customer relationships are maintained. This…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Sherwood Park, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 1 hour ago
Account Manager_Operations_Cleaning_Industry_London
United Services Group
London, ON · St. Thomas, ON · Woodstock, ON
Support Partner Change Overs (PCOs) and in-store partner transitions to ensure smooth operations and customer satisfaction.
Added 1 hour ago
SL
Store General Manager (3 Month Contract)
Sporting Life
Toronto, ON · Etobicoke, ON
- Contract
Achieve profitability targets, including sales, wage management, shrink reduction, and key performance indicators (KPIs).
Added 1 hour ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
North Bay, ON
- Contract
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 1 hour ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
- Full-time
…relating to business development as set forth by the Branch Manager at multiple…
Added 1 hour ago
CO
Rink Patrol
City of Dawson Creek
Dawson Creek, BC
- Part-time
The City of Dawson Creek invites applications for a part-time Rink Patrol. Reporting to the Arena and Parks Manager, Arena Supervisor, or designate, the Rink Patrol performs a variety of…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 1 hour ago
SJ
Assistant Store Manager - Peoples Jewellers - Lynden Park Mall
Signet Jewelers
Brantford, ON · Canada - Lynden Park Mall - Brantford, ON
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Champlain Place
Groupe Dynamite, Inc Garage
Dieppe, NB
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Les Avenues Vaudreuil
Groupe Dynamite, Inc Garage
Vaudreuil-Dorion, QC · Vaudreuil, Quebec
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
BE
MPD Technology - Automation Manager
Beyond Energy Services and Technology Corp.
Calgary, AB
- Full-time
Work with Operations, Mechanical Engineering, QA/QC, HSE and Sales on bids, client requirements and product roadmap.
Added 1 hour ago
T
Software Engineer II, Earnings
Toast
Toronto, ON
- Full-time
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling Process, and performing duties related to the presentation…
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 2 hours ago
Assistant Store Manager - Laura (Women's fashion) Burloak
Laura Canada
Oakville, ON
Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
Added 2 hours ago
C
Westhills Assistant Manager
Cineplex
Calgary, AB · CPX Westhills Cinemas
- Part-time
Right now, Cineplex is looking for a dynamic Part-Time Assistant Manager.
Added 2 hours ago
Sr. Account Manager - West
United Services Group
Kelowna, BC · Vancouver, BC · BC
Support Partner Change Overs (PCOs) and in-store partner transitions to ensure smooth operations and customer satisfaction.
Added 2 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
NI
Field Service Specialist (Nisku)- Completion Tools
NOV Inc.
Nisku, AB
- Full-time
…Service Specialist will also play an active part in customer sales and service activities. This includes speaking with customers and following up on sales leads and assisting in developing…
Added 2 hours ago
T1
Assistant District Manager
Tier 1 Energy Holdings LLC
Leduc, AB
- Full-time
The Completions Assistant District Manager supports the District Manager in the day-to-day execution of Completions operations within the district. The position serves as a key operational…
Added 2 hours ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…

Inland Kenworth

Service Manager

Brandon, MB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Brandon, MB.

YOUR RESPONSIBILITIES

Forecasts goals and objectives for the department and strives to meet them.
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Prepares and administers an annual operating budget for the service department.
Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
Maintains reporting systems required by general management
Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
Ensures the safety of all employees by:
Maintains the company’s service vehicles by:
- Ensuring that the vehicles are in good, safe running order
- Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.

Supervisory Responsibilities:

Supervises the Service Advisors, and Equipment and Truck Technicians
Hiring, training, motivating and monitoring the performance of all service department staff
Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
Monitoring service department employees' daily productivity reports and corresponding payroll records.

WHAT WE LOOK FOR

High school diploma or general education degree (GED) essential
Post-secondary diploma or trades certification in a related field preferred
Heavy duty truck/equipment technical knowledge
Three years related experience and/or training
Ability to read, analyze and interpret financial reports
Strong leadership skills
Excellent customer relations skills
Strong business ethics with a professional approach at all times
Functions well with large volume and fast-paced work environment
Valid Driver’s License
Periodically lift up to 25 kgs or 50 lbs

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

ABOUT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing the service department's daily operations, including staff supervision, financial performance, and customer retention. They ensure high-quality service repairs, manage departmental budgets, and maintain effective communication across all dealership departments.

Requirements

Candidates must have a high school diploma or GED, with a post-secondary diploma or trades certification preferred. At least three years of related experience and strong leadership, financial analysis, and customer service skills are required.

Skills

Leadership
Customer relations
Financial reporting
Budgeting
Team management
Heavy duty truck technical knowledge
Equipment technical knowledge
Staff training
Performance monitoring
Inventory management
Warranty processing
Communication
Problem solving
Business ethics
Safety compliance

Benefits

Extended Medical
Vision
Dental
Prescription benefits
RRSP with employer matching program
Long Term Disability
Short Term Disability
Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Dealership
Heavy Duty Truck
Equipment
Service Department
Budgeting
Financial Reports
Warranty
Repair Orders
Customer Retention
Staff Supervision
Leadership
Safety
Maintenance
Technical Knowledge
Inventory Management
Payroll
Training
Customer Service
Operations Management

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