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Added 13 mins ago
L
Legal Director
Lumentis
Innisfil, ON
- Full-time
…General Counsel in managing the external counsel and legal service providers the business relies on. Success requires a partnership mindset: working alongside business leaders as a…
Added 13 mins ago
PC
Privacy, Legal Counsel Manager
PwC Canada
Toronto, ON
- Full-time
Added 13 mins ago
CN
Customer Engagement Clerk (Vitamins/Supplements)
Community Natural Foods
Calgary, AB
- Part-time
Manage and resolve customer complaints effectively and understand when a situation requires a manager’s intervention
Added 13 mins ago
FE
Inside Sales Representative
Franklin Empire Inc.
Newmarket, ON
- $50,000 to $60,000 CAD / year
- Full-time
This person will be under the supervision of the branch manager.
Added 13 mins ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
…values-driven individual to join our dynamic team as a SCM Category Manager, Rotating, Process & E&I Equipment. In this role, you will lead strategic sourcing, procurement, and supplier…
Added 27 mins ago
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Assistant Clinic Manager - Dental
Passion Dental Group
Toronto, ON
- Full-time
We're Hiring an Assistant Clinic Manager - Grow Your Leadership Career with Anytime Dental
Added 27 mins ago
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Certified Dental Assistant (Hamilton)
Passion Dental Group
Hamilton, ON
- Part-time
Job Type: Part-time and Full-time (schedule finalized with hiring manager)
Added 27 mins ago
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Application Support Analyst
Altis
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- $40 to $55 CAD / hour
- Contract
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Added 27 mins ago
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Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 27 mins ago
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Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 27 mins ago
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Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 27 mins ago
MT
Account Manager
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Halifax, NS
- Full-time
Role Description This full-time, on-site Account Manager role is based in Halifax, NS. The Account Manager is responsible for managing and growing a portfolio of customers by building…
Added 27 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 27 mins ago
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Registered Practical Nurse - Pre-Admission
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Brantford, ON
- Full-time
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Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 27 mins ago
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Registered Nurse- Paeds
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Brantford, ON
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Registered Nurse - Medical B7
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Brantford, ON
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Added 27 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 27 mins ago
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Senior Manager, Shelter/Residential Support & Operations (full-time onsite)
Good Shepherd Ministries
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
We are currently accepting applications for a Senior Manager, Shelter/Residential Support & Operations (full-time onsite). Reporting to the Executive Director, the Senior Manager, Senior…
Added 27 mins ago
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Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
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Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
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Added 27 mins ago
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Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 27 mins ago
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Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 27 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 27 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…

Inland Kenworth

Service Manager

Brandon, MB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Brandon, MB.

YOUR RESPONSIBILITIES

Forecasts goals and objectives for the department and strives to meet them.
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Prepares and administers an annual operating budget for the service department.
Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
Maintains reporting systems required by general management
Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
Ensures the safety of all employees by:
Maintains the company’s service vehicles by:
- Ensuring that the vehicles are in good, safe running order
- Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.

Supervisory Responsibilities:

Supervises the Service Advisors, and Equipment and Truck Technicians
Hiring, training, motivating and monitoring the performance of all service department staff
Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
Monitoring service department employees' daily productivity reports and corresponding payroll records.

WHAT WE LOOK FOR

High school diploma or general education degree (GED) essential
Post-secondary diploma or trades certification in a related field preferred
Heavy duty truck/equipment technical knowledge
Three years related experience and/or training
Ability to read, analyze and interpret financial reports
Strong leadership skills
Excellent customer relations skills
Strong business ethics with a professional approach at all times
Functions well with large volume and fast-paced work environment
Valid Driver’s License
Periodically lift up to 25 kgs or 50 lbs

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

ABOUT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing the service department's daily operations, including staff supervision, financial performance, and customer retention. They ensure high-quality service repairs, manage departmental budgets, and maintain effective communication across all dealership departments.

Requirements

Candidates must have a high school diploma or GED, with a post-secondary diploma or trades certification preferred. At least three years of related experience and strong leadership, financial analysis, and customer service skills are required.

Skills

Leadership
Customer relations
Financial reporting
Budgeting
Team management
Heavy duty truck technical knowledge
Equipment technical knowledge
Staff training
Performance monitoring
Inventory management
Warranty processing
Communication
Problem solving
Business ethics
Safety compliance

Benefits

Extended Medical
Vision
Dental
Prescription benefits
RRSP with employer matching program
Long Term Disability
Short Term Disability
Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Dealership
Heavy Duty Truck
Equipment
Service Department
Budgeting
Financial Reports
Warranty
Repair Orders
Customer Retention
Staff Supervision
Leadership
Safety
Maintenance
Technical Knowledge
Inventory Management
Payroll
Training
Customer Service
Operations Management

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