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Added 11 mins ago
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Senior Project Manager | Commercial Interiors
Clearspace
Toronto, ON
- Full-time
An inclusive working environment and a vibrant company culture are at the heart of Clearspace.
Added 42 mins ago
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Gameplay Designer 2 [AQ-25835]
Aquent
Vancouver, BC
- $48 to $52 CAD / hour
- Contract
…Partnering with Aquent, you will join a globally recognized leader in interactive entertainment to craft immersive experiences, dynamic combat systems, and captivating missions that will…
Added 42 mins ago
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Senior Interaction Designer [AQ-25818]
Aquent
Toronto, ON
- Contract
…role, you will partner with Aquent to join a global digital leader at the forefront of innovation, where your design vision and expertise will directly influence product strategy and…
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 1 hour ago
GE
Shipping/Receiving Team Lead - Day Shift
G&W Electric Co.
Brampton, ON
- Full-time
Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing…
Added 1 hour ago
TC
VP of Delivery
Two Circles
Vancouver, BC
- Full-time
…adds the most value, and so delivery has a clear, accountable leader who can bring order and pace to a growing and increasingly complex…
Added 1 hour ago
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 3 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 3 hours ago
NA
Skilled Ground Worker (Fort Hills)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Safety focused – An exceptional leader in committing to a safe work environment by promoting personal safety amongst the workforce and continually improving our HSE systems. Everybody gets…
Added 4 hours ago
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Journeyman Electrician
Thermon
Calgary, AB
- Full-time
Thermon Canada Inc. is a World leader in Process heating systems. We are currently experiencing rapid growth due to global expansion.
Added 4 hours ago
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Journeyman Electrician - 2nd Shift
Thermon
Calgary, AB
- Full-time
Thermon Canada Inc. is a World leader in Process heating systems. We are currently experiencing rapid growth due to global expansion.
Added 4 hours ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Experience in the roles of daily staffing and schedule posting in an unionized environment (working knowledge of scheduling language related to the ONA, OPSEU, and CUPE collective…
Added 5 hours ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
…and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced…
Added 6 hours ago
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Grocery Team Leader
Nature's Fare Markets
Kelowna, BC
- Full-time
Walk the walk and talk the talk! Working with the Grocery Manager, you will help lead the grocery team by example, providing exceptional customer service and building a positive team…
Added 6 hours ago
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Kinesiologist
Lifemark Health Group
Victoria, BC · Greater Victoria Metropolitan Area
- $20.15 to $29.56 CAD / hour
- Full-time
…successful return to work and daily functioning. In addition to working with the WorkSafe BC rehab program, you will have the opportunity to participate in other work streams such as FCEs,…
Added 6 hours ago
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Occupational Therapist - Langley Long Term Care
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $45.15 to $56.17 CAD / hour
- Part-time
…we value diversity in the work force and seek to maintain an environment of Respect, Caring and…
Added 6 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $43 to $52 CAD / hour
- Full-time
…access to public transit and free onsite parking, we provide an environment where both clinicians and clients can…
Added 6 hours ago
LH
Occupational Therapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
…successful return to work and daily function. In addition to working with the concussion an PTSD programs, you will have the opportunity to participate in other work streams such as CAEs,…
Added 7 hours ago
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Assembler (Cata-Dyne)
Thermon
AB · Edmonton, AB
- Full-time
Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions.…
Added 7 hours ago
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Branch Operations Manager, British Columbia
Hussmann
Burnaby, BC
- Full-time
Ability to successfully manage multiple, completing priorities/tasks in a fast-paced environment.
Added 7 hours ago
FH
Botanist Expeditor - Full Time
Fairmont Hotels & Resorts
Vancouver, BC
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…of quality, timing, and presentation in a fast-paced, luxury…
Added 7 hours ago
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Junior Server
Fairmont Hotels & Resorts
Richmond, BC
- Full-time
Ability to work well under pressure in a fast paced environment
Added 7 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 7 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 8 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…

Inland Kenworth

Service Manager

Brandon, MB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Brandon, MB.

YOUR RESPONSIBILITIES

Forecasts goals and objectives for the department and strives to meet them.
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Prepares and administers an annual operating budget for the service department.
Maintains open communications and good relationships with other department personnel - Parts, Body Shop, Sales, Administration, and Credit. Strives for harmony and teamwork within the department and with all other departments.
Maintains reporting systems required by general management
Reviews and initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience and handles any customer issues promptly
Ensures the safety of all employees by:
Maintains the company’s service vehicles by:
- Ensuring that the vehicles are in good, safe running order
- Ensuring that regular maintenance service is performed on the vehicles and that maintenance records are kept.

Supervisory Responsibilities:

Supervises the Service Advisors, and Equipment and Truck Technicians
Hiring, training, motivating and monitoring the performance of all service department staff
Ensuring every employee has a thorough understanding of his or her duties and responsibilities;
Monitoring service department employees' daily productivity reports and corresponding payroll records.

WHAT WE LOOK FOR

High school diploma or general education degree (GED) essential
Post-secondary diploma or trades certification in a related field preferred
Heavy duty truck/equipment technical knowledge
Three years related experience and/or training
Ability to read, analyze and interpret financial reports
Strong leadership skills
Excellent customer relations skills
Strong business ethics with a professional approach at all times
Functions well with large volume and fast-paced work environment
Valid Driver’s License
Periodically lift up to 25 kgs or 50 lbs

CANADA BENEFITS PACKAGE

Our employees receive a generous benefits package including:

Extended Medical (including Vision)
Dental
Prescription benefits
RRSP with employer matching program
Long Term and Short Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

ABOUT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

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More about this job

Responsibilities

The Service Manager is responsible for overseeing the service department's daily operations, including staff supervision, financial performance, and customer retention. They ensure high-quality service repairs, manage departmental budgets, and maintain effective communication across all dealership departments.

Requirements

Candidates must have a high school diploma or GED, with a post-secondary diploma or trades certification preferred. At least three years of related experience and strong leadership, financial analysis, and customer service skills are required.

Skills

Leadership
Customer relations
Financial reporting
Budgeting
Team management
Heavy duty truck technical knowledge
Equipment technical knowledge
Staff training
Performance monitoring
Inventory management
Warranty processing
Communication
Problem solving
Business ethics
Safety compliance

Benefits

Extended Medical
Vision
Dental
Prescription benefits
RRSP with employer matching program
Long Term Disability
Short Term Disability
Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
Annual boot allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Dealership
Heavy Duty Truck
Equipment
Service Department
Budgeting
Financial Reports
Warranty
Repair Orders
Customer Retention
Staff Supervision
Leadership
Safety
Maintenance
Technical Knowledge
Inventory Management
Payroll
Training
Customer Service
Operations Management

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