Inside Sales Representative

Are you ready to be part of a growing company that is transforming the metal recycling industry? Inland Steel Products is looking for an Inside Sales Representative to drive growth and deliver great service to our customers. In this role, you’ll be the first point of contact for many of our customers and suppliers. Your negotiation skills and commitment to customer service will help grow our business across Western Canada.

Why You Will Love This Role
As our Inside Sales Representative, you won’t just be taking orders. You’ll sit at the centre of our scrap metal trading, finding new business, closing deals, and building lasting relationships with customers and suppliers. The role mixes sales, market analysis, logistics support, and customer service. You’ll work closely with our operations, logistics, and business development teams, and your work will have a direct effect on the volume and profitability of our business.

Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m.

Key Responsibilities

Sales and Lead Generation

• Find and qualify new leads through cold calling, text, and targeted email campaigns
• Be the main point of contact for inbound inquiries, and close leads or pass them to the right Account Manager
• Provide quotes and close buys with suppliers to help meet team volume and profitability targets

Market Analysis and Pricing

• Track and analyze market trends and competitor pricing across Western Canada
• Work with internal teams on daily pricing strategy and with management on monthly procurement forecasts

Customer and Supplier Relationships

• Build and maintain strong relationships with customers, suppliers, and partners
• Answer internal and external inquiries, resolve issues quickly, and keep customers informed across our locations
• Keep accurate records of all leads, accounts, and sales

Logistics and Order Support

• Review customer requests and coordinate with internal departments to provide timely, accurate service
• Process bin requests, invoicing, and account cost allocations
• Support offsite trailer pickups and monitor and help manage bin inventory

What We Offer

• Competitive salary, a comprehensive benefits package, and a matching retirement savings plan
• Career development, continuous learning, and growth opportunities
• A safety-first workplace
• Company events and social functions

Qualifications

• High school diploma; post-secondary education in business or a related field is an asset
• 3 years of experience with business-to-business sales or customer service
• Knowledge of customer service best practices
• Strong negotiation skills
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational skills and attention to detail
• Intermediate computer skills (Microsoft Word, Excel, Outlook); customer relationship management (CRM) software experience is an asset

Ready to Make Your Mark?
If you’re excited to help us change the metal recycling industry, we want to hear from you! Apply today and take the first step toward a rewarding career with Inland Steel Products.