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Added 2 hours ago
LO
Junior Parts Advisor
Lexus of Edmonton
AB · Edmonton, AB
- Full-time
…attitude, and a willingness to learn. We can teach you the automotive side of the business, but great customer service and the right personality are what matter most to…
Added 14 hours ago
Parts Advisor (Honda Red Deer)
Go Auto
Red Deer, AB
Rev up your career as a Parts Advisor with our team! We are currently on the lookout for a talented individual who knows their way around auto parts, delivers top-notch customer service,…
Added 23 hours ago
FT
Service Advisor, Edmonton Heritage
Fountain Tire
Edmonton, AB
- Other
Fountain Tire Edmonton Heritage (2119 110 St NW), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
Added 1 day ago
AE
Service Advisor
Auto Electric Service Ltd.
Regina, SK
- Full-time
For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality…
Added 1 day ago
PC
310 Certified Technician
Parsons Corporation
Markham, ON
- Full-time
4+ years of practical experience in an automotive service or advisor role is an asset
Added 1 day ago
Retail Advisor
Clutch Technologies Inc.
Halifax, NS
…excellence. As we scale rapidly, we are looking for a Retail Advisor (INBOUND FIELD SPECIALIST) to be the face of our company! Since our entire car-buying process is online, you’ll be the…
Added 1 day ago
Customer Service Representative - Subaru
The Jim Pattison Auto Group
Winnipeg, MB
Experience as a Bodyshop CSR, Service Advisor, Customer Service Representative, or similar customer-facing automotive role
Added 1 day ago
Automotive Sales Advisor - Hyundai
The Jim Pattison Auto Group
Port Coquitlam, BC
Whether you bring automotive sales experience or are looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive…
Added 1 day ago
FT
Inside Sales Representative, Grande Prairie (Whispering Ridge)
Fountain Tire
Grande Prairie, AB
- Other
Fountain Tire Grande Prairie (10205 156 Avenue), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative!
Added 1 day ago
OA
Part-Time Reception Associate - OpenRoad Subaru Boundary
OpenRoad Auto Group
Vancouver, BC · Burnaby, British Columbia
- Part-time
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor.
Added 1 day ago
D|
Assistant Service Manager | Downtown Chrysler
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? At Downtown Chrysler, part of the revolutionary Downtown AutoGroup…
Added 1 day ago
D|
Pre-Owned Product Advisor | Downtown Toyota
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
Join us at Downtown Toyota in revolutionizing the automotive service experience!
Added 1 day ago
AG
Conseiller(ère) technique - Toyota de Boucherville - Technical Advisor - Toyota de Boucherville
Action Grenier Autogroupe
Boucherville, QC
- Full-time
Vous êtes organisé(e), avez un excellent sens du service à la clientèle et aimez évoluer dans un environnement stimulant ? Cette opportunité est pour vous !
Added 1 day ago
AE
Service Advisor
Auto Electric Service
Regina, SK
- Full-time
For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality…
Added 1 day ago
BC
Service Advisor - Speedy Glass
Belron Canada inc
Newmarket, ON
- Full-time
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which…
Added 1 day ago
CC
Director - Commercial Sales
CARFAX Canada
London, ON
- Full-time
Act as a trusted advisor through leadership, training, and direction to the sales team with coaching and regular performance feedback.
Added 1 day ago
PA
Service Advisor
Palladino Auto Group
Sudbury, ON · Greater Sudbury, ON
- Full-time
The Service Advisor is the first point of contact for customers coming into our Service department, and build lasting relationships with their customers, and advise them on the best…
Added 1 day ago
B
Service Advisor - Speedy Glass
Belron
Newmarket, ON · Speedy - Newmarket
- Full-time
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which…
Added 1 day ago
CC
Collision Experience Specialist
Craftsman Collision
Duncan, BC
- Full-time
The Collision Experience Specialist is the next step in the customer experience career path. Building on the Advisor role, the Specialist combines advanced customer service expertise with…
Added 1 day ago
ZA
Apprentice Technician - Acura of Oakville - 26329
Zanchin Automotive Group
Oakville, ON
- Full-time
communicate with the Service Advisor and Shop Foreman to provide updates regarding the vehicle
Added 1 day ago
ZA
Junior Service Advisor - Acura of Oakville (26328)
Zanchin Automotive Group
Oakville, ON
- Full-time
Acura of Oakville, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and…
Added 1 day ago
4A
Apprentice - Mercedes-Benz of Sudbury
401 Auto
Sudbury, ON
- Full-time
Kickstart Your Career as an Automotive Apprentice – Get Hands-On, Learn from the Best, and Accelerate Toward a High-Gear Future in the Auto Industry!
Added 1 day ago
T
Tire Technician (Passenger Light Truck)
Tirecraft
Gatineau, QC
- Full-time
Interact with Service Advisor Associates to obtain work orders and customer service specific requirements.
Added 2 days ago
SN
Junior Service Advisor
Sherway Nissan
Toronto, ON
- Full-time
…to delivering reliable vehicles alongside attentive customer service and support. Team members work in a fast-paced retail automotive environment with opportunities to learn about Nissan…
Added 2 days ago
Service Appointment Coordinator - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
Previous experience in a customer facing, administrative, or automotive service role is preferred

Inland Truck & Equipment

Service Advisor

Terrace, BC, Canada

The salary range for this role is between $54,000 - $62,000 based on experience. · Full-time

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Job details

Pay: The salary range for this role is between $54,000 - $62,000 based on experience.
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 3+ years related experience and/or training; or equivalent combination of education and experience
Posting language: English
Posted: Oct 1, 2026

Original job description

ALL IN ON A REWARDING CAREER AT INLAND

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Terrace, BC.

PAY RANGE

The salary range for this role is between $54,000 - $62,000 based on experience.

THE OPPORTUNITY

The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.

In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations.

Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach.

Your Responsibilities

Greets walk-in customers and/or promptly answers customer phone calls
Schedules appointments, performs check-ins, and follows up with customers through the entire service process
Provides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approve the estimate before proceeding with work
Remains in communication with customer throughout the entire service engagement
Proactively contacts customers to schedule preventative maintenance and repairs
Maintains strong working knowledge of warranty parameters for KW chassis (re: trucks) and the major component suppliers and advises customers accordingly
Owns the customer experience and creates value through continuous communication
Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specifications
Handles telephone inquiries regarding appointments and work in process
Understands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada), and Occupational Health & Safety Regulations.
Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a manager.
Keeps up-to-date with WHMIS training (Canada) and OSHA HCS training (US).
Other duties may be assigned

This Service Advisor will be expected to work a rotational schedule, including Day, Evening, and Weekend shifts.

What We Look For

Strong interpersonal skills, team player, helpful and cheerful with a sales approach
Ability to proactively problem-solve and think logically
Good verbal and strong written communication skills
3+ years related experience and/or training; or equivalent combination of education and experience
Post-secondary diploma or trade certification helpful but not required
Strong ability to listen to other’s and be able to interpret issues and pass them on to others
Good mechanical aptitude and great organizational skills
Strong computer skills, able to learn new computer programs and accurate keyboarding of data
Functions well with large volume and a fast-paced work environment.
Accountability and dependability with strong time management
Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.
Must be able to walk around shop floor/parts department and sit/stand at service counter

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.

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More about this job

Responsibilities

Manage customer service engagements from check-in and scheduling through estimates, approvals, repair updates, and follow-up. Advise customers on vehicle and equipment care, explain warranty coverage, and ensure service work meets customer expectations and applicable safety requirements.

Requirements

The role seeks at least three years of related experience or an equivalent combination of education and experience, with service-advisor experience in automotive, truck, or equipment repair considered an advantage. Candidates should have strong customer-service and communication skills, mechanical aptitude, organizational and computer skills, and the ability to work rotating day, evening, and weekend shifts and occasionally lift up to 25 kg (50 lb).

Skills

Customer Service
Interpersonal Communication
Written Communication
Problem-Solving
Logical Thinking
Active Listening
Mechanical Aptitude
Organization
Computer Skills
Data Entry
Time Management
Sales
Scheduling
Estimating
Warranty Knowledge
Customer Follow-Up

Benefits

Competitive Pay
Benefits
Mentorship
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Heavy-Duty Trucks
Equipment Service
Customer Service
Service Check-In
Appointment Scheduling
Service Estimates
Parts Sales
Preventative Maintenance
Vehicle Repairs
Warranty Coverage
KW Chassis
Customer Communication
Vehicle Care
Manufacturer Specifications
Health and Safety
Hazardous Waste Disposal
WorkSafeBC
Occupational Health and Safety Regulations
WHMIS
OSHA
OSHA Hazard Communication Standard
Mechanical Aptitude
Data Entry
Rotational Shifts

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