Warranty Administrator
- Leduc, AB, Canada
The salary range for this role is between $50,000 - $60,000, based on experience. · Full-time
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Job details
- Pay
- The salary range for this role is between $50,000 - $60,000, based on experience.
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
ALL IN ON A REWARDING CAREER AT INLAND
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.
We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
This position is located at our sales and service dealership in Langley, BC.
THE OPPORTUNITY
The Warranty Administrator will be responsible for processing warranty claims. This involves interpreting failure reports and writing claims reports and submitting them to the manufacturers’ warranty processing centers.
Your Responsibilities
The salary range for this role is between $50,000 - $60,000, based on experience.
CAN BENEFIT PACKAGE
Our employees receive a generous benefits package including:
(warranty claims, truck, heavy truck, heavy equipment, warranty claims administrator, claims administrator)
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.
We are a great place to work - with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
This position is located at our sales and service dealership in Langley, BC.
THE OPPORTUNITY
The Warranty Administrator will be responsible for processing warranty claims. This involves interpreting failure reports and writing claims reports and submitting them to the manufacturers’ warranty processing centers.
Your Responsibilities
- Interprets failure reports and composes claims reports in such a manner as will be properly understood by claims adjudicators at manufacturers’ warranty processing centers
- Completes the various claim forms, properly codes failures and lists materials as required by different vendors
- Processes warranty claims in a timely manner
- Verifies criteria required by OEM/vendors, checks warranty eligibility for the repairs
- Responds to warranty inquiries from internal and external customers
- Tracks warranty parts to be returned to vendor or discarded
- Closes warranty repair orders
- Keeps warranty schedules up to date
- Reviews credit notes and warranty statements for items to be posted to warranty schedules
- Maintains records for auditing purposes as needed by the company and by warrantors
- Maintains an excellent line of communication with all vendors
- Maintain all service and customer records as required by the warrantor
- High school diploma or general education degree (GED) essential
- Post-secondary diploma or trade certification preferred
- Three years’ related experience in automotive, truck or equipment warranty
- Strong computer skills, with intermediate level Excel
- Ability to proactively problem-solve and think logically
- Good verbal and strong written communication skills
- Good mechanical aptitude
- Strong interpersonal skills
- Detail-oriented
- Accountability and dependability
The salary range for this role is between $50,000 - $60,000, based on experience.
CAN BENEFIT PACKAGE
Our employees receive a generous benefits package including:
- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance
- Paid Time Off
- On-going training opportunities
(warranty claims, truck, heavy truck, heavy equipment, warranty claims administrator, claims administrator)
More about this job
Responsibilities
The Warranty Administrator is responsible for interpreting failure reports, composing claims, and submitting them to manufacturers' warranty processing centers. They also manage warranty inquiries, track parts, and maintain accurate service and customer records.
Requirements
Candidates must have a high school diploma or GED, with a post-secondary diploma or trade certification preferred. A minimum of three years of related experience in automotive, truck, or equipment warranty is required, along with strong computer and communication skills.
Skills
- Warranty administration
- Claims processing
- Failure report interpretation
- Excel
- Mechanical aptitude
- Communication skills
- Problem-solving
- Logical thinking
- Detail-oriented
- Accountability
- Dependability
- Interpersonal skills
Benefits
- Extended Medical
- Vision
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term Disability
- Short Term Disability
- Life Insurance
- Paid Time Off
- On-going training opportunities
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Transportation
- Logistics
- Trades
Keywords
- Warranty Administrator
- Warranty Claims
- Heavy-duty truck
- Equipment sales
- Service
- Parts
- OEM
- Repair orders
- Credit notes
- Auditing
- Excel
- Mechanical aptitude
- Automotive
- Truck Transportation
- Logistics