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Added 2 mins ago
VC
Adult & Older Adult Program Assistant
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Full-time
Come work as an Adult & Older Adult Program Assistant with Vancouver Coastal Health (VCH) at Groundspring Home Health in Vancouver, BC! Apply now to join our team!
Added 2 mins ago
S
Team Lead, Sales - Hazardous & Industrial Waste Management
SECURE
AB · Clairmont, AB
- Other
As the Team Lead, Sales – Hazardous & Industrial Waste, you will play a key role in strengthening sales performance, customer relationships, and operational alignment across Western Canada.…
Added 18 mins ago
Field Supervisor - Controlled Environments
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
Collaboration & Administration - collaborate with Regional Service Manager set team targets and monitor progress on chargeable hours, job budgets, and customer satisfaction metrics. Review…
Added 18 mins ago
BF
Program Manager, Client Solutions & Delivery - Agrotech
Business France North America
Toronto, ON
- Full-time
We are looking for a Program Manager, Client Solutions & Delivery North America for our Agrotech activity (Food, packaged goods companies, wine and spirit and AgroEquipment).
Added 18 mins ago
VH
Mental Health Group Facilitator - Temporary Part-Time
VHA Home HealthCare
Toronto, ON
- Part-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 18 mins ago
FC
Investment Advisor
FirstOntario Credit Union
Hamilton, ON
- Full-time
Develop, manage, and implement client presentations, relationship plans, and review processes.
Added 18 mins ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring ENCORE properties and all vendors.…
Added 18 mins ago
MS
Territory Manager
MacDonald Search Group
AB · Edmonton, AB
- Full-time
MacDonald Search Group has been asked by our natural health products client to find a first-class Territory Manager to join their team in Edmonton, AB. This is an exciting opportunity for a…
Added 18 mins ago
GC
Senior Consultant (Nationwide Position)
GEI Consultants, Inc.
Markham, ON
- Full-time
…practice. Position can be based out of any of the areas we service across the country (view our office locations here). Reporting to the Branch or Regional Manager, this position will…
Added 18 mins ago
SA
Career Advisor
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Proven ability to build partnerships and deliver exceptional client service to diverse audiences
Added 18 mins ago
C
Transmission Lines Engineering Trainee (Civil)
CIMA+
Mississauga, ON
- $71,200 to $97,900 CAD / year
- Full-time
…make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the…
Added 18 mins ago
C
Transmission Lines Engineering Trainee (Civil)
CIMA+
Toronto, ON
- $71,200 to $97,900 CAD / year
- Full-time
…make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the…
Added 18 mins ago
I
Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
…takes real ownership of the outcome. For the people on our team, that means working across the whole product journey rather than one slice of it, and seeing the things you build reach…
Added 18 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
Direct reports: Senior IT Systems Manager, plus additional technical staff as required
Added 32 mins ago
S
13619 - Settlement Program Coordinator
S.U.C.C.E.S.S.
Vancouver, BC
- Full-time
- Temporary
Submits accurate service records, statistics, and program reports to the Senior Settlement Manager within scheduled timelines
Added 32 mins ago
BG
Territory Manager
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Regina location.
Added 32 mins ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
New Westminster, BC
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Administrative…
Added 47 mins ago
IF
Senior Education Strategist
iA Financial Group
Calgary, AB
- Full-time
Reporting to the National Manager of Education, you will act as a strategic Education partner to Service, Sales, Marketing, Implementation and other internal stakeholders. Bringing a…
Added 47 mins ago
R
Assistant Branch Operations Manager
RBC
Ottawa, ON
- Full-time
The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager…
Added 47 mins ago
R
Private Banker
RBC
Mississauga, ON
- Full-time
We are currently seeking a dynamic Private Banker to join our growing team in the GTR area. You will be an accredited professional delivering the Black Card Experience to high net worth…
Added 47 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 47 mins ago
T
PIA Client Service Associate
TD
Burlington, ON
- Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 47 mins ago
B
Senior Relationship Manager
BMO
Halifax, NS · Charlottetown, PE · Nova_Ctr
- Full-time
Senior Relationship Manager, Commercial Banking
Added 47 mins ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Mandarin/Cantonese)
Scotiabank
Toronto, ON
As a member of Scotia iTRADE’s Sales & Partnerships team, you are responsible for managing all inbound telephone calls or emails from existing and new clients for account openings and…
Added 1 hour ago
DO
Project Coordinator, Practice Transformation
Doctors of BC
Vancouver, BC · BC
- Full-time
Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their…

Innovative Beauty Group

Account Manager - Creative

100 Milverton Drive, Mississauga, ON, L5R 4H1, Canada

$75,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Welcome to IBG! IBG (Innovative Beauty Group) is a global one-stop beauty shop. By partnering with our clients as an extension of their teams, we bring beauty visions to life. IBG consists of more than 300 colleagues spread over 13 locations worldwide.

IBG North America specializes in turnkey solutions, private label and packaging in the beauty industry. Together, we are concept builders and boosters with global opportunities for well-known retailers and brands.

Centdegrés is building a new kind of creative studio in North America - one that operates at the intersection of strategy, design, content, and product innovation.

The Account Manager is responsible for building trusted client relationships and leading the delivery of creative services that meet client objectives and drive profitable growth for Innovative Beauty Group. As the primary connection between clients and internal teams, this role translates business needs into clear creative briefs, guides projects from concept through execution, and ensures exceptional attention to detail at every stage. Combining an engaging, relationship-focused approach with strong business acumen, the Account Manager balances creative excellence, client satisfaction, and commercial performance. The scope of account ownership and strategic leadership will reflect the appointed level.

This is for a new role.

In this role, you will:

Client Relationships & Account Leadership

Own day-to-day client relationships, serving as a responsive, knowledgeable partner who understands each client’s business, priorities, brand, and expectations.
Build trust through an engaging, professional approach, proactive communication, and consistent follow-through on commitments.
Lead client meetings, presentations, and account reviews, clearly communicating recommendations, project progress, decisions, and next steps.
Translate client feedback into constructive, actionable direction for internal teams while protecting the integrity of the creative brief.

Anticipate client needs, resolve concerns promptly, and identify opportunities to strengthen long-term partnerships and increase agency revenue.

Creative Project Delivery & Quality

Translate client objectives into clear briefs, defined scopes of work, deliverables, budgets, and realistic timelines.
Partner with Creative, Studio Traffic, Marketing, Sales, and other relevant teams to guide projects from initial brief through final delivery.
Review client-facing materials for accuracy, completeness, brand alignment, and consistency with approved requirements before release.
Manage feedback, revisions, and approvals, maintaining clear documentation and flagging scope changes or delivery risks early.

Business Acumen & Account Growth

Develop a strong understanding of account revenue, project costs, pricing, and profitability to support sound commercial decisions.
Prepare and manage proposals, estimates, and scopes of work in partnership with the appropriate internal stakeholders.
Monitor budgets and scope throughout delivery, documenting changes and securing appropriate approvals before additional work proceeds.
Identify opportunities to grow existing accounts and introduce relevant IBG capabilities that address client needs and create sustainable value.

Cross-Functional Collaboration & Leadership

Align internal teams around client priorities, clear responsibilities, and agreed deliverables, ensuring commitments are realistic and achievable.

Maintain accurate account records, project updates, and revenue forecasts to support planning and leadership visibility.

Resolve competing priorities with sound judgment, escalating issues with practical recommendations rather than allowing surprises.

Share client insights and market feedback to strengthen creative recommendations, service quality, and ways of working.

Lead strategic account planning, senior client relationships, and coaching of account team members, as applicable.

About you:

University degree in Business, Marketing, Communications, Advertising, or a related field, or equivalent professional experience.
7+ years of relevant account management or client services experience within a creative services business, advertising agency, design agency, or comparable environment in addition to work experience in a corporate environment.
Demonstrated success managing client relationships and delivering creative projects with multiple stakeholders and competing priorities.
Proven commercial capability, including experience with proposals, project budgets, scope management, and account growth; Must bring experience leading strategic accounts and influencing senior stakeholders.
Beauty, personal care, cosmetics, packaging or related consumer brand experience is a requirement.
A track record of building strong partnerships, delivering high-quality work, and maintaining exceptional attention to detail.

What we offer

You will enjoy being part of an energetic and hands-on team, excited about beauty and home care. You will work with passionate and talented colleagues who inspire and support each other. We have fun and celebrate successes together, but we are also not afraid to roll up our sleeves and get the job done.

On top of that you will get:

A competitive total rewards package with a salary range of $75,000-$95,000 depending on experience
A comprehensive health/dental and retirement savings plan with employer match
To work in a hybrid environment with the opportunity to work 2 days remotely
An international working environment full of energy, beauty and growth
Opportunities to grow, both personally and professionally.
Of course, a great bunch of colleagues.

Artificial Intelligence (AI) enabled tools may be used to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all final hiring decisions are made by authorized human personnel.

We are committed to creating an inclusive environment where diverse perspectives are valued and all employees have the opportunity to thrive. We welcome candidates from all backgrounds and experiences, and encourage applications from individuals of all races, ethnicities, religions, genders, sexual orientations, ages, abilities, and other identities. If you require accommodation at any stage of the hiring process, please let us know by contacting us at hr-northamerica@group-ibg.com so we can work with you to meet your needs.

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More about this job

Responsibilities

The Account Manager is responsible for building trusted client relationships and leading the delivery of creative services from concept through execution. They will manage project budgets, scopes, and timelines while ensuring alignment between client objectives and internal creative teams.

Requirements

Candidates must have 7+ years of account management experience within a creative or agency environment, specifically within the beauty, personal care, or packaging industries. A university degree in Business, Marketing, Communications, or a related field is required.

Skills

Account management
Project management
Strategic planning
Creative brief development
Budget management
Business acumen
Stakeholder management
Proposal development
Scope management
Cross-functional collaboration
Revenue forecasting
Communication
Attention to detail
Market analysis

Benefits

Competitive salary
Health insurance
Dental insurance
Retirement savings plan
Employer match

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Creative Studio
Beauty Industry
Private Label
Packaging
Turnkey Solutions
Client Services
Strategic Leadership
Project Delivery
Creative Briefs
Commercial Performance
Scope of Work
Revenue Growth
Brand Alignment
Cross-functional Collaboration
Account Planning
Marketing
Advertising
Design Agency
Consumer Brand

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