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Added 2 mins ago
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Global Mining Practice Business Development Leader
HDR
Ottawa, ON
- Full-time
Are you a strategic leader with strong mining-industry relationships and a track record of converting client needs into sustained growth? HDR is seeking a Global Mining Practice Business…
Added 2 mins ago
TM
M&A Associate
The Mason Group - Strategic Search Partners
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
Our client is a fast-growing software company focused on acquiring, building, and growing specialized software businesses across multiple markets. This is an opportunity to join a lean,…
Added 2 mins ago
PL
AVP, Deal Pricing, Methodology & Proposition
Pacific Life
Toronto, ON
- Full-time
We are responsible for setting the investment strategy for funded transactions and seek to optimise this within our investment risk tolerances. We achieve this by working closely with the…
Added 32 mins ago
C
Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
Develop, execute and maintain a comprehensive enterprise AI platform strategy and capabilities to support the secure, scalable and responsible adoption of artificial intelligence across the…
Added 32 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
Are you a strategic leader with strong mining-industry relationships and a track record of converting client needs into sustained growth? HDR is seeking a Global Mining Practice Business…
Added 32 mins ago
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AI Creative Strategist
Primer
Canada
- Full-time
Lead client calls. Present the work and the results, handle feedback, and keep clients confident in the plan.
Added 32 mins ago
OM
Account Manager, Social
Omnicom Media
Toronto, ON
- Full-time
Lead development and execution of paid social activation plans aligned to client objectives
Added 32 mins ago
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Product Manager
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
Our client is an early-stage Canadian startup building a new consumer platform that connects people with local businesses through discovery, rewards, exclusive offers, loyalty, and ongoing…
Added 32 mins ago
R&
Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
…engineering leads on model risk, data readiness, and evaluation strategy, and translate technical uncertainty into a delivery plan and risk register the client can act…
Added 32 mins ago
IF
Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
The Governance Director – Client Account Management provides day to day oversight; guidance and strategic leadership to our client and the broader support team at IFDS and SS&C through…
Added 32 mins ago
CE
Sales Development Manager - Eastern Canada / Directeur ou directrice des Nouveaux marchés - Est du Canada
Carrier Enterprise Canada
Eastern Canada
- $160,000 to $165,000 CAD / year
- Full-time
…leadership position requires demonstrated success in sales strategy execution, team development, and relationship management across our customer base and internal stakeholders. Through…
Added 33 mins ago
CI
Manager, AI Platforms (Permanent)
CoreFactor Inc.
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Full-time
Develop, execute and maintain a comprehensive enterprise AI platform strategy and capabilities to support the secure, scalable and responsible adoption of artificial intelligence across the…
Added 47 mins ago
H
Global Mining Practice Business Development Leader
HDR
Saskatoon, SK
- Full-time
Are you a strategic leader with strong mining-industry relationships and a track record of converting client needs into sustained growth? HDR is seeking a Global Mining Practice Business…
Added 47 mins ago
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Staff Software Engineer, Identity and Access Management
Kong
Toronto, ON
- Full-time
Lead technical strategy for Kong Identity's developer experience, including SDKs, webhooks, audit logging, and real-time analytics dashboards for token lifecycle visibility.
Added 48 mins ago
T
SAP Finance Domain Architect
Talan
Toronto, ON · Montreal, Québec
- $170,000 to $200,000 CAD / year
- Full-time
…solution definition, estimates, proposals, demonstrations, and client…
Added 1 hour ago
CB
National Account Manager
Canadian Bar Association
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Membership Strategy, the National Account Manager (NAM) is responsible for managing and growing the association’s national accounts and driving membership…
Added 1 hour ago
RH
Marketing Manager
Robert Half
Calgary, AB
- Full-time
Our client is a well-established organization operating in the global trade and logistics industry. As the business continues to grow, they are seeking a strategic and hands-on Marketing…
Added 1 hour ago
PC
Vice-President, Canada (Mining Consulting)
Phase Consulting
Canada
- Full-time
Phase Consulting is conducting this confidential search on behalf of our client, an established international mining consultancy with a strong global presence and a growing footprint in…
Added 1 hour ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
Are you a strategic leader with strong mining-industry relationships and a track record of converting client needs into sustained growth? HDR is seeking a Global Mining Practice Business…
Added 1 hour ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
TD has a bold ambition to become the undisputed leader in Client Experience. The Client Experience team serves as the enterprise steward of client experience across TD, accountable for…
Added 1 hour ago
OI
Intermediate Environmental Scientist/Engineer – Impacted Sites
Omni-McCann Inc.
Saskatoon, SK
- Full-time
We are a collaborative, supportive firm where your work directly contributes to project success and client satisfaction. If you want to grow your technical and leadership skills on a small,…
Added 1 hour ago
CH
Program Lead, Ottawa – Eastern Ontario
Canada Homestay Network
Ottawa, ON
- Full-time
The Program Lead is central to the success of our homestay programs, driving team accountability, leading projects, managing client partnerships, and shaping the overall program and…
Added 1 hour ago
TA
Vice President, People and Culture
Thorek/Scott and Partners
Toronto, ON
- Full-time
Our client is a leading independent asset management firm with approximately $60 billion in assets under management and a long-standing track record of investment excellence across both…
Added 1 hour ago
C
Director, Client Onboarding & Service - Bilingual
CIBC
Montreal, QC
- Full-time
Our Client Onboarding & Service team supports Commercial Banking clients by delivering a seamless, professional, and integrated end-to-end onboarding and service experience. As Director,…
Added 1 hour ago
TI
Director of Paid Media
The Influence Agency
Toronto, ON
- Full-time
We’re looking for an experienced, process-driven and performance-obsessed Director of Paid Media to lead and evolve our Paid Media department. This is a department leadership role, not a…

Innovative Beauty Group

Account Manager - Creative

100 Milverton Drive, Mississauga, ON, L5R 4H1, Canada

$75,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Welcome to IBG! IBG (Innovative Beauty Group) is a global one-stop beauty shop. By partnering with our clients as an extension of their teams, we bring beauty visions to life. IBG consists of more than 300 colleagues spread over 13 locations worldwide.

IBG North America specializes in turnkey solutions, private label and packaging in the beauty industry. Together, we are concept builders and boosters with global opportunities for well-known retailers and brands.

Centdegrés is building a new kind of creative studio in North America - one that operates at the intersection of strategy, design, content, and product innovation.

The Account Manager is responsible for building trusted client relationships and leading the delivery of creative services that meet client objectives and drive profitable growth for Innovative Beauty Group. As the primary connection between clients and internal teams, this role translates business needs into clear creative briefs, guides projects from concept through execution, and ensures exceptional attention to detail at every stage. Combining an engaging, relationship-focused approach with strong business acumen, the Account Manager balances creative excellence, client satisfaction, and commercial performance. The scope of account ownership and strategic leadership will reflect the appointed level.

This is for a new role.

In this role, you will:

Client Relationships & Account Leadership

Own day-to-day client relationships, serving as a responsive, knowledgeable partner who understands each client’s business, priorities, brand, and expectations.
Build trust through an engaging, professional approach, proactive communication, and consistent follow-through on commitments.
Lead client meetings, presentations, and account reviews, clearly communicating recommendations, project progress, decisions, and next steps.
Translate client feedback into constructive, actionable direction for internal teams while protecting the integrity of the creative brief.

Anticipate client needs, resolve concerns promptly, and identify opportunities to strengthen long-term partnerships and increase agency revenue.

Creative Project Delivery & Quality

Translate client objectives into clear briefs, defined scopes of work, deliverables, budgets, and realistic timelines.
Partner with Creative, Studio Traffic, Marketing, Sales, and other relevant teams to guide projects from initial brief through final delivery.
Review client-facing materials for accuracy, completeness, brand alignment, and consistency with approved requirements before release.
Manage feedback, revisions, and approvals, maintaining clear documentation and flagging scope changes or delivery risks early.

Business Acumen & Account Growth

Develop a strong understanding of account revenue, project costs, pricing, and profitability to support sound commercial decisions.
Prepare and manage proposals, estimates, and scopes of work in partnership with the appropriate internal stakeholders.
Monitor budgets and scope throughout delivery, documenting changes and securing appropriate approvals before additional work proceeds.
Identify opportunities to grow existing accounts and introduce relevant IBG capabilities that address client needs and create sustainable value.

Cross-Functional Collaboration & Leadership

Align internal teams around client priorities, clear responsibilities, and agreed deliverables, ensuring commitments are realistic and achievable.

Maintain accurate account records, project updates, and revenue forecasts to support planning and leadership visibility.

Resolve competing priorities with sound judgment, escalating issues with practical recommendations rather than allowing surprises.

Share client insights and market feedback to strengthen creative recommendations, service quality, and ways of working.

Lead strategic account planning, senior client relationships, and coaching of account team members, as applicable.

About you:

University degree in Business, Marketing, Communications, Advertising, or a related field, or equivalent professional experience.
7+ years of relevant account management or client services experience within a creative services business, advertising agency, design agency, or comparable environment in addition to work experience in a corporate environment.
Demonstrated success managing client relationships and delivering creative projects with multiple stakeholders and competing priorities.
Proven commercial capability, including experience with proposals, project budgets, scope management, and account growth; Must bring experience leading strategic accounts and influencing senior stakeholders.
Beauty, personal care, cosmetics, packaging or related consumer brand experience is a requirement.
A track record of building strong partnerships, delivering high-quality work, and maintaining exceptional attention to detail.

What we offer

You will enjoy being part of an energetic and hands-on team, excited about beauty and home care. You will work with passionate and talented colleagues who inspire and support each other. We have fun and celebrate successes together, but we are also not afraid to roll up our sleeves and get the job done.

On top of that you will get:

A competitive total rewards package with a salary range of $75,000-$95,000 depending on experience
A comprehensive health/dental and retirement savings plan with employer match
To work in a hybrid environment with the opportunity to work 2 days remotely
An international working environment full of energy, beauty and growth
Opportunities to grow, both personally and professionally.
Of course, a great bunch of colleagues.

Artificial Intelligence (AI) enabled tools may be used to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all final hiring decisions are made by authorized human personnel.

We are committed to creating an inclusive environment where diverse perspectives are valued and all employees have the opportunity to thrive. We welcome candidates from all backgrounds and experiences, and encourage applications from individuals of all races, ethnicities, religions, genders, sexual orientations, ages, abilities, and other identities. If you require accommodation at any stage of the hiring process, please let us know by contacting us at hr-northamerica@group-ibg.com so we can work with you to meet your needs.

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More about this job

Responsibilities

The Account Manager is responsible for building trusted client relationships and leading the delivery of creative services from concept through execution. They will manage project budgets, scopes, and timelines while ensuring alignment between client objectives and internal creative teams.

Requirements

Candidates must have 7+ years of account management experience within a creative or agency environment, specifically within the beauty, personal care, or packaging industries. A university degree in Business, Marketing, Communications, or a related field is required.

Skills

Account management
Project management
Strategic planning
Creative brief development
Budget management
Business acumen
Stakeholder management
Proposal development
Scope management
Cross-functional collaboration
Revenue forecasting
Communication
Attention to detail
Market analysis

Benefits

Competitive salary
Health insurance
Dental insurance
Retirement savings plan
Employer match

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Creative Studio
Beauty Industry
Private Label
Packaging
Turnkey Solutions
Client Services
Strategic Leadership
Project Delivery
Creative Briefs
Commercial Performance
Scope of Work
Revenue Growth
Brand Alignment
Cross-functional Collaboration
Account Planning
Marketing
Advertising
Design Agency
Consumer Brand

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