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Added 13 mins ago
RU
Shift Manager
Ricoh USA, Inc.
Toronto, ON
- Full-time
Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
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Global Mining Practice Business Development Leader
HDR
Ottawa, ON
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 13 mins ago
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Community Associate
Regus
Ottawa, ON
- Full-time
…where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their…
Added 13 mins ago
TU
Sales Attendant (Year-Round)
The University of British Columbia
Kelowna, BC
- $3,470 CAD / month
- Full-time
Reporting to the Food Services Manager, the position interacts with other Food Services Staff as well as staff, faculty students and all other customers. Receives direction and guidance…
Added 13 mins ago
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SUPERVISEUR 42/78/30
The Home Depot Canada
Lethbridge, AB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 13 mins ago
TH
Department Supervisor Full-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 13 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
We are seeking an experienced R&D Prototyping Manufacturing Engineer to lead and support a small team of electromechanical technicians in delivering high-quality research and development…
Added 13 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and…
Added 13 mins ago
TA
Customer Accounts Advisor-Part Time
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Red Deer, AB
- Part-time
Build strong customer relationships to support ownership goals and drive sales.
Added 28 mins ago
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Strategic A&E Consultant Manager – Canada
Gallagher Group
Canada
- Full-time
Identify consultant-led opportunities and support regional sales teams and channel partners to pursue them.
Added 28 mins ago
Recruiter
Speer Technologies Inc
Toronto, ON
Recruitment will be your primary focus, with occasional support for onboarding coordination, people-related administration, and other operational needs.
Added 42 mins ago
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Gérant de territoire / Ventes techniques et service sur le terrain.
Diversey
Quebec, QC
- Full-time
The Territory Manager / Technical Sales & Field Service will be responsible for providing service and developing sales in Quebec City and surrounding areas (West of Quebec City,…
Added 42 mins ago
SQ
District Manager
Sunlife Québec
Quebec, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 42 mins ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 42 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 42 mins ago
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Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
As a Senior Delivery Manager, you are the senior delivery authority on a cross-functional engagement: owning execution from kickoff through release, leading distributed onshore-and-offshore…
Added 42 mins ago
AL
Sales Associate, Eastern Prairies
ADAMA Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Provide local sales territory support as assigned by Regional Sales Manager (vacation coverage, sales blitz, performance inquiries)
Added 42 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Stratford, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 42 mins ago
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Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
The Senior Manager, Customer Success Operations is responsible for building, managing, and continuously improving the systems, data, reporting, processes, and operational discipline that…
Added 42 mins ago
I
Customer Experience Leader (Contract 18+ Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Contract
Leads execution of customer experience priorities within the store, leveraging customer, sales, and omni-channel insights to optimize team deployment, deliver exceptional service, and drive…
Added 42 mins ago
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Product Operations Manager
Indigo
Regina, SK
- $50,000 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 42 mins ago
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Ops Mgmt Manager
CBRE
Toronto, ON
- Full-time
As a CBRE PM Engineering Ops Manager, you will assist with the management of the team responsible providing technical and operational support to the account staff.
Added 42 mins ago
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Business Development Manager
MTY Food Group
Toronto, ON
- Full-time
The Business Development Manager is the primary liaison between assigned store locations and corporate office. He/she provides leadership and assistance to assigned restaurants to achieve…
Added 42 mins ago
TH
Order Picker: Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the…
Added 42 mins ago
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Country Manager, Canada
Polaroid
Canada
- Full-time
As the Country Manager, Canada - you will play a pivotal role in managing and expanding our footprint with National Retailers and Independents alike. We are looking for an experienced…

Innovative Beauty Group

Account Manager - Creative

100 Milverton Drive, Mississauga, ON, L5R 4H1, Canada

$75,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Welcome to IBG! IBG (Innovative Beauty Group) is a global one-stop beauty shop. By partnering with our clients as an extension of their teams, we bring beauty visions to life. IBG consists of more than 300 colleagues spread over 13 locations worldwide.

IBG North America specializes in turnkey solutions, private label and packaging in the beauty industry. Together, we are concept builders and boosters with global opportunities for well-known retailers and brands.

Centdegrés is building a new kind of creative studio in North America - one that operates at the intersection of strategy, design, content, and product innovation.

The Account Manager is responsible for building trusted client relationships and leading the delivery of creative services that meet client objectives and drive profitable growth for Innovative Beauty Group. As the primary connection between clients and internal teams, this role translates business needs into clear creative briefs, guides projects from concept through execution, and ensures exceptional attention to detail at every stage. Combining an engaging, relationship-focused approach with strong business acumen, the Account Manager balances creative excellence, client satisfaction, and commercial performance. The scope of account ownership and strategic leadership will reflect the appointed level.

This is for a new role.

In this role, you will:

Client Relationships & Account Leadership

Own day-to-day client relationships, serving as a responsive, knowledgeable partner who understands each client’s business, priorities, brand, and expectations.
Build trust through an engaging, professional approach, proactive communication, and consistent follow-through on commitments.
Lead client meetings, presentations, and account reviews, clearly communicating recommendations, project progress, decisions, and next steps.
Translate client feedback into constructive, actionable direction for internal teams while protecting the integrity of the creative brief.

Anticipate client needs, resolve concerns promptly, and identify opportunities to strengthen long-term partnerships and increase agency revenue.

Creative Project Delivery & Quality

Translate client objectives into clear briefs, defined scopes of work, deliverables, budgets, and realistic timelines.
Partner with Creative, Studio Traffic, Marketing, Sales, and other relevant teams to guide projects from initial brief through final delivery.
Review client-facing materials for accuracy, completeness, brand alignment, and consistency with approved requirements before release.
Manage feedback, revisions, and approvals, maintaining clear documentation and flagging scope changes or delivery risks early.

Business Acumen & Account Growth

Develop a strong understanding of account revenue, project costs, pricing, and profitability to support sound commercial decisions.
Prepare and manage proposals, estimates, and scopes of work in partnership with the appropriate internal stakeholders.
Monitor budgets and scope throughout delivery, documenting changes and securing appropriate approvals before additional work proceeds.
Identify opportunities to grow existing accounts and introduce relevant IBG capabilities that address client needs and create sustainable value.

Cross-Functional Collaboration & Leadership

Align internal teams around client priorities, clear responsibilities, and agreed deliverables, ensuring commitments are realistic and achievable.

Maintain accurate account records, project updates, and revenue forecasts to support planning and leadership visibility.

Resolve competing priorities with sound judgment, escalating issues with practical recommendations rather than allowing surprises.

Share client insights and market feedback to strengthen creative recommendations, service quality, and ways of working.

Lead strategic account planning, senior client relationships, and coaching of account team members, as applicable.

About you:

University degree in Business, Marketing, Communications, Advertising, or a related field, or equivalent professional experience.
7+ years of relevant account management or client services experience within a creative services business, advertising agency, design agency, or comparable environment in addition to work experience in a corporate environment.
Demonstrated success managing client relationships and delivering creative projects with multiple stakeholders and competing priorities.
Proven commercial capability, including experience with proposals, project budgets, scope management, and account growth; Must bring experience leading strategic accounts and influencing senior stakeholders.
Beauty, personal care, cosmetics, packaging or related consumer brand experience is a requirement.
A track record of building strong partnerships, delivering high-quality work, and maintaining exceptional attention to detail.

What we offer

You will enjoy being part of an energetic and hands-on team, excited about beauty and home care. You will work with passionate and talented colleagues who inspire and support each other. We have fun and celebrate successes together, but we are also not afraid to roll up our sleeves and get the job done.

On top of that you will get:

A competitive total rewards package with a salary range of $75,000-$95,000 depending on experience
A comprehensive health/dental and retirement savings plan with employer match
To work in a hybrid environment with the opportunity to work 2 days remotely
An international working environment full of energy, beauty and growth
Opportunities to grow, both personally and professionally.
Of course, a great bunch of colleagues.

Artificial Intelligence (AI) enabled tools may be used to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all final hiring decisions are made by authorized human personnel.

We are committed to creating an inclusive environment where diverse perspectives are valued and all employees have the opportunity to thrive. We welcome candidates from all backgrounds and experiences, and encourage applications from individuals of all races, ethnicities, religions, genders, sexual orientations, ages, abilities, and other identities. If you require accommodation at any stage of the hiring process, please let us know by contacting us at hr-northamerica@group-ibg.com so we can work with you to meet your needs.

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More about this job

Responsibilities

The Account Manager is responsible for building trusted client relationships and leading the delivery of creative services from concept through execution. They will manage project budgets, scopes, and timelines while ensuring alignment between client objectives and internal creative teams.

Requirements

Candidates must have 7+ years of account management experience within a creative or agency environment, specifically within the beauty, personal care, or packaging industries. A university degree in Business, Marketing, Communications, or a related field is required.

Skills

Account management
Project management
Strategic planning
Creative brief development
Budget management
Business acumen
Stakeholder management
Proposal development
Scope management
Cross-functional collaboration
Revenue forecasting
Communication
Attention to detail
Market analysis

Benefits

Competitive salary
Health insurance
Dental insurance
Retirement savings plan
Employer match

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Creative Studio
Beauty Industry
Private Label
Packaging
Turnkey Solutions
Client Services
Strategic Leadership
Project Delivery
Creative Briefs
Commercial Performance
Scope of Work
Revenue Growth
Brand Alignment
Cross-functional Collaboration
Account Planning
Marketing
Advertising
Design Agency
Consumer Brand

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