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Added 22 mins ago
CW
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- Full-time
…services across multiple provinces, including Alberta, Ontario, Quebec, and British…
Added 22 mins ago
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InnovMetric Software Inc.

Inside Sales Specialist - Quebec

QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 5, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Overview

Are you known for your proactivity, dynamism, and excellent communication skills? Here is an opportunity to put your customer service skills and your ability to build lasting client relationships to good use.

We are looking for an Inside Sales Specialist to support the growth of our operations in North America and assist our direct sales team.

In this role, you will help generate new sales opportunities, guide clients throughout their customer journey, and collaborate with account managers and partners. If you enjoy building relationships, asking the right questions, and working in a collaborative, results-driven environment, this position could be for you.

Responsibilities

Under the supervision of the Lead Coordinator, Direct Sales, you will be responsible for securing the renewals of technical support contracts for North American customers. Through value-added interactions and a personalized, customer-centric approach, you will generate new business opportunities for account managers while building strong, trusted relationships with customers.

Contact current software users in North America to follow up on technical support contract renewals
Contribute actively to onboarding new clients and continuously improving the customer journey
Identify new sales opportunities among existing clients
Participate in targeted sales campaigns
Assist account managers in scheduling and coordinating client meetings
Update the company database using information gathered during client interactions
Encourage clients to participate in seminars and other marketing events
Perform any other duties that contribute to process improvement, business development, and direct sales growth

Qualifications

Have at least five years of experience in B2B sales or sales prospecting
Build and maintain strong business relationships to understand client needs and identify growth opportunities
Demonstrate a proactive and strategic approach to client follow-ups
Apply a client-centric approach that fosters value-added interactions and strengthens client relationships
Communicate clearly, professionally, and confidently by phone and email
Plan, organize, and prioritize activities independently to manage time and objectives effectively
Collaborate with various departments to ensure that client matters are handled smoothly
Know how to use a CRM for follow-up and business development activities (an asset)
Be fluent in French and English, both spoken and written

InnovMetric offers excellent working conditions:

Flexible work schedule, allowing for a good balance between personal and professional life
Possibility of teleworking
Competitive salary and bonus system
Group insurance and telemedicine service
Free tea, coffee, and parking
Sports and social activities as well as IMBand music group (check it out on Youtube!)

We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.

Who are we ?

InnovMetric is an independent software development company that empowers manufacturers of every size to digitally transform their 3D measurement processes. InnovMetric revolutionized 3D metrology with the introduction of point-cloud-based dimensional inspection in 2000 and the concept of a universal 3D metrology software platform in 2006. Today, with over 26 000 customers in 100 countries, and the world’s largest industrial manufacturers having adopted its PolyWorks® solutions as their standard 3D metrology software platform, InnovMetric is focusing on creating next-generation digital data and process management technologies.

Headquartered in Quebec City, Canada, InnovMetric is a multinational organization with 700 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes.

InnovMetric offers a unique work environment focused on collaboration that promotes personal and professional development.

Apply About employer

More about this job

Responsibilities

The Inside Sales Specialist will manage technical support contract renewals and generate new business opportunities for account managers. They will also assist in coordinating client meetings and maintaining the company database to support North American operations.

Requirements

Candidates must have at least five years of experience in B2B sales or prospecting and possess strong relationship-building skills. Proficiency in both French and English is required, along with the ability to effectively use CRM tools.

Skills

B2B sales
Sales prospecting
Technical support contract renewals
CRM software
Client onboarding
Business development
Strategic planning
Communication
Time management
Collaboration
Lead generation
Bilingualism

Benefits

Flexible work schedule
Teleworking
Competitive salary
Bonus system
Group insurance
Telemedicine service
Free tea
Free coffee
Free parking
Sports and social activities

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
B2B Sales
Sales Prospecting
CRM
Technical Support
Contract Renewals
Customer Journey
Account Management
Metrology
Software Development
3D Measurement
Business Development
Lead Generation
Client Onboarding
North American Market
PolyWorks
Digital Transformation

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