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Senior Microsoft 365 / Exchange Infrastructure Specialist

  • Ottawa, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

About The Role

We're looking for a Senior Infrastructure Specialist to join a federal government engagement supporting a large-scale Microsoft 365 environment. You'll work as part of a virtual, multidisciplinary technical team providing senior-level administration, integration, and support across Microsoft 365, Azure, Microsoft Entra ID, on-premises Active Directory, and Exchange environments serving tens of thousands of users.

This is a great opportunity for a hands-on infrastructure expert who enjoys solving complex identity, messaging, and cloud/hybrid integration challenges in a mission-critical, security-conscious environment.

What you'll do

  • Configure, administer, maintain, and support Microsoft 365, Azure, Microsoft Entra ID, Active Directory, Exchange, and related cloud, hybrid, and on-premises infrastructure services
  • Configure and maintain integrations between Microsoft 365, Azure, identity, messaging, and on-premises systems
  • Administer identity synchronization, authentication, role-based access control, and privileged access management
  • Monitor availability, performance, security, and operational health of supported services
  • Investigate, troubleshoot, and resolve incidents, service degradation, and integration issues
  • Plan, test, document, and implement approved changes, upgrades, and migrations
  • Assess new Microsoft service capabilities and provide technical impact analysis and recommendations
  • Identify infrastructure risks and configuration gaps, and recommend mitigations
  • Support backup, recovery, and business-continuity/disaster-recovery activities
  • Develop and maintain solution designs, configuration records, operational procedures, and knowledge articles
  • Provide technical advice and recommendations to stakeholders and participate in working groups and planning sessions
  • Provide knowledge transfer and operational handover as needed

Required Qualifications

  • Recognized post-secondary credential in computer science or a related field
  • Minimum 5 years (within the last 7) administering and supporting enterprise Microsoft 365 and Microsoft Exchange environments at large scale, including at least 4 of: Exchange Online administration, Exchange Server administration, hybrid Exchange configuration, mail flow/transport configuration, identity/directory integration, email security configuration, messaging incident troubleshooting, and implementing Exchange/M365 service changes
  • Minimum 3 years (within the last 5) configuring, administering, and troubleshooting Microsoft Azure infrastructure services, including at least 4 of: virtual networks/subnets, Network Security Groups, virtual machines, Azure Storage, private endpoints/Private Link, Azure Monitor/Log Analytics, Azure Policy, Conditional Access, Azure Backup/recovery, and RBAC
  • Minimum 5 years (within the last 7) administering Microsoft Entra ID and on-premises Active Directory in a hybrid identity environment, including Entra Connect/Cloud Sync, authentication and identity sync, RBAC, Conditional Access, and Privileged Identity Management (or equivalent just-in-time privileged access)
  • Minimum 3 years (within the last 5) developing scripts or automation for Microsoft 365, Azure, Entra ID, Active Directory, or Exchange administration and reporting
  • Demonstrated experience providing operational support for enterprise Microsoft infrastructure environments, including monitoring, incident resolution, change management, risk identification, and operational documentation
  • At least 2 active Microsoft certifications from: Azure Administrator Associate, Microsoft 365 Administrator Expert, Identity and Access Administrator Associate, Azure Solutions Architect Expert, Cybersecurity Architect Expert, or Microsoft 365 Messaging Administrator Associate (or Microsoft-authorized successor certifications)
  • Fluent English (advanced oral, comprehension, and written)
  • Eligible to obtain and maintain a Government of Canada security clearance

Nice to have

  • Experience with Microsoft Copilot/AI agents, Teams SDK, Teams Toolkit, Adaptive Cards, or Teams message extensions
  • Prior experience supporting large public-sector or enterprise Microsoft environments

What we offer

  • Competitive contract rate
  • Meaningful work supporting critical national infrastructure
  • Flexible remote/hybrid work arrangement
  • Opportunity to work alongside experienced technical teams on complex, high-impact systems
More about this job

Responsibilities

The specialist will administer, maintain, and support complex Microsoft 365, Azure, and hybrid infrastructure environments for a large-scale government engagement. Responsibilities include troubleshooting integration issues, managing identity synchronization, and implementing security and operational improvements.

Requirements

Candidates must have at least 5 years of experience in enterprise Microsoft 365 and Exchange administration, along with 3 years of Azure infrastructure experience. A recognized post-secondary credential and at least two active Microsoft certifications are required, alongside eligibility for a Government of Canada security clearance.

Skills

  • Microsoft 365
  • Exchange Server
  • Azure
  • Microsoft Entra ID
  • Active Directory
  • Identity Synchronization
  • Hybrid Cloud Integration
  • Messaging Administration
  • Incident Troubleshooting
  • Change Management
  • Scripting
  • Automation
  • Privileged Access Management
  • Disaster Recovery
  • Security Compliance

Benefits

  • Competitive contract rate
  • Flexible remote/hybrid work arrangement

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Government & Public Sector
  • Consulting
  • Security & Safety

Keywords

  • Microsoft 365
  • Exchange Online
  • Azure
  • Microsoft Entra ID
  • Active Directory
  • Hybrid Identity
  • Automation
  • Scripting
  • RBAC
  • Conditional Access
  • Privileged Identity Management
  • Azure Monitor
  • Log Analytics
  • Infrastructure as Code
  • Disaster Recovery
  • Business Continuity
  • Messaging
  • Identity Management
  • Cloud Integration
  • Security Clearance
  • Government of Canada
  • Enterprise Infrastructure
  • Incident Resolution
  • Change Management
  • Microsoft Certifications

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