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Insight Enterprises, Inc.

Intermediate Business Analyst

Calgary, AB, T2P 1G4, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 9, 2026

Original job description

Requisition Number: 106555

Business Analyst I

Location:

This role is fully onsite in our Calgary, AB office.

Insight at a Glance

14,000+ engaged teammates globally
$8.2 billion in revenue in 2025
Certified as a Great Place to work in 9 Countries in 2025
Fortune 500 Company (No. 447) in 2025
Received 25+ industry and partner awards in the past year
$1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

As a Business Analyst I, you will be responsible for the development of effective and efficient business processes. We will count on you to provide analysis and reporting on departmental/group revenue, expense, and strategic projects. Along the way, you will get to:

Proactively identify, analyze, and recommend business process changes and improvements across the services organization systems and processes.
Represent services organization in cross functional process/system design and development efforts to ensure optimal end to end solutions.
Introduce and maintain highly repeatable and reliable processes, as well as supporting standards.
Develop methodology and document business processes. Ensure process documentation is current.
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

BS/BA required with a concentration in a business discipline preferred.

Minimum 5 years’ experience in requirements definition, project management, change management and problem solving, preferably in a service business.

Minimum 5 years’ experience working with an ERP system, preferably SAP.

CRM experience a plus.

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Calgary || Alberta (CA-AB) || Canada (CA) || Sales/Business Development || None || CA - Calgary, AB ||

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More about this job

Responsibilities

The Business Analyst will develop and improve business processes while providing analysis and reporting on departmental revenue and strategic projects. They will also represent the organization in cross-functional system design efforts to ensure optimal end-to-end solutions.

Requirements

Candidates must have a bachelor's degree in a business discipline and at least 5 years of experience in requirements definition, project management, and change management. Proficiency with ERP systems, specifically SAP, is required, with CRM experience considered an asset.

Skills

Business analysis
Process improvement
Project management
Change management
Problem solving
ERP systems
SAP
CRM
Requirements definition
Data analysis
Reporting
Strategic planning
Process documentation
System design

Benefits

Work from another location for up to 30 days per year
Career development opportunities
Upskilling programs

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
ERP
SAP
CRM
Process Improvement
Project Management
Change Management
Requirements Definition
Data Analysis
Strategic Projects
Services Organization
System Design
Business Processes
Revenue Analysis
Expense Reporting
Solutions Integrator
Cloud
AI
Cybersecurity
Intelligent Edge

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