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Added 7 mins ago
GD
Systems Engineering Analysts - Working level
General Dynamics Mission Systems–Canada
Calgary, AB
- Full-time
We’re looking for Systems Engineering Analyst to join our Systems of Systems (SoS) team and help design and evolve complex, mission-critical technology for the Canadian Armed Forces. As…
Added 7 mins ago
TC
Business System Analyst
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Added 7 mins ago
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Senior PCI Security Analyst
Allianz Partners
Cambridge, ON
- Full-time
Added 22 mins ago
SENIOR FINANCIAL ANALYST
Bayshore
Mississauga, ON
Senior Financial Analyst is responsible for developing and managing the planning, reporting and analytical tools and processes necessary to successfully support business leaders. This…
Added 37 mins ago
B
CyberSecurity Risk Analyst
BeachHead
Toronto, ON
- $66.67 to $80 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a CyberSecurity Risk Analyst. This position involves evaluating supplier security controls, negotiating contractual…
Added 37 mins ago
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Risk Analyst - Proficient
FP Inc.
Toronto, ON
- $40 to $53 CAD / hour
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Data Analyst III
Robertson & Company Ltd.
Toronto, ON
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Robertson is seeking a skilled Data Analyst III to join our client in support of an existing vacancy.
Added 37 mins ago
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Management Consultant / Business Analyst - Edmonton (future opportunities - 2026)
Sia
AB · Edmonton, AB
- Full-time
We are seeking a dynamic and experienced Management Consultant – Business Analyst to support clients through business, technology, and AI-enabled transformation. The ideal candidate is a…
Added 37 mins ago
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Senior Test Automation Engineer (French)
Quantiphi
Canada
- Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 37 mins ago
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Inventory Analyst
Thomas Cavanagh Construction Limited
Ottawa, ON
- Full-time
The Inventory Analyst will play a key role in supporting Thomas Cavanagh Construction’s inventory operations across its shop and fleet locations. As the company continues to grow and…
Added 37 mins ago
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Senior ETL Developer – Snowflake
Cloud Data Vision
Calgary, AB
- $70 to $80 CAD / hour
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Develop AI solutions using Cortex Analyst, Cortex Search, and AI Agents.
Added 37 mins ago
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Senior ETL developer with Snowflake
Syncredible Solutions
Calgary, AB
- Contract
…on best practices in data governance, data quality, CORTEX Analyst/Search, SNOWFLAKE Intelligence and modern data architecture, specifically the Medallion…
Added 52 mins ago
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Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
The right person is part commercial analyst, part cost accountant and part auditor. You will be based in our Laval office next to the warehouse and Operations team, working closely with…
Added 1 hour ago
OS
Financial Reporting & Systems Analyst
Oakbridge Search Partners
Markham, ON
- $90,000 to $95,000 CAD / year
- Full-time
Our client, a well-established engineering and manufacturing organization, is seeking a Financial Reporting & Systems Analyst to join its FP&A team. Reporting to the Manager of FP&A, this…
Added 1 hour ago
Gainsight Administrator
Braze
Toronto, ON
…for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system…
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Windows System Engineer - Endpoint /SCCM
BeachHead
Toronto, ON
- $61.59 to $73.91 CAD / hour
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Added 1 hour ago
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Financial Analyst - Intermediate
Raise
Toronto, ON
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We at Raise are hiring a Financial Analyst - Intermediate for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising…
Added 1 hour ago
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Accounting Analyst
Professional Staffing
Toronto, ON
- $25 to $30 CAD / hour
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Reporting to the Accounting Manager, the Accounting Analyst will support accounts payable operations, general accounting activities, and month-end close processes. This role focuses on…
Added 1 hour ago
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Gainsight Administrator
Braze
Toronto, ON
- Full-time
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Added 1 hour ago
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Financial Analyst
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Richmond Hill, ON
- Full-time
TuxMat is hiring a Financial Analyst to join our Finance team. Reporting to the Director of Finance, this role covers forecasting, management reporting, business performance analysis and…
Added 1 hour ago
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Financial Analyst - Modeling, Reporting, P&L
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $45 to $50 CAD / hour
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Seeking an Intermediate Financial Analyst to support Finance Operations reporting and analysis activities. The successful candidate will be responsible for financial modeling, management…
Added 1 hour ago
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Product Marketing Manager
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- Full-time
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Added 2 hours ago
Product Analyst
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Ottawa, ON
Added 2 hours ago
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Data and AI Analyst - Governance, Integration
Air Canada
Dorval, QC
- Full-time
The Data & AI Analyst (Governance, Integration) is responsible for the technical enablement, integration, and operational support of Air Canada's enterprise data governance platform.…
Added 2 hours ago
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Logistics and Compliance Analyst
Longo's
Vaughan, ON
- Full-time
…supply chain challenges? Join us as a Logistics & Compliance Analyst and help transform data into actionable insights that improve forecasting, inventory performance, supplier service…

Insight Enterprises, Inc.

Services Technician

Toronto, ON, M5C 2N8, Canada

Salary: $55,000 - $60,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $55,000 - $60,000
Experience: · 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition Number: 106817

Services Technician

Location:

This role is fully onsite in our ON office.

Salary: $55,000 - $60,000

Insight at a Glance

· 14,000+ engaged teammates globally

· $8.2 billion in revenue in 2025

· Certified as a Great Place to work in 9 Countries in 2025

· Fortune 500 Company (No. 447) in 2025

· Received 25+ industry and partner awards in the past year

· $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:

· Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

· Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.

· Assemble, configure, and troubleshoot computers and peripherals at an advanced level

· Install operating systems and properly approved and licensed software

· Perform routine equipment maintenance and upgrades.

· Provide training on hardware and software

· Install necessary drivers for required components and tests its functionality

· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

· Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients

· Work with ticketing system provided, accurately and completely documenting work performed.

· Create and maintain documentation for the knowledge base

· Performs routine equipment maintenance and upgrading tasks

· Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff

· Enters commands and observes system functions to verify correct system operation.

· Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.

· Mentoring and training of teammates

· Participate in multi team rotations as required

· Be able to work in a group or individual setting as required.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

· IT related Certificate or Diploma from a recognized post-secondary institution

· 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment

· Strong communication, organizational, customer service, documentation, and problem-solving skills

· Must possess A+ certification

· MCSE, MCP designation or other certifications are an asset

· ITIL certification required

· Working knowledge of PowerShell is an asset

· Working knowledge of ServiceNow required

· Must be bilingual French (Canada) and English

· Must possess current Driver’s License

· Current Drivers Abstract

· Back check will be required

· Must be a lifelong learner engaged in ongoing upgrading and certification achievements

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || IT Infrastructure & Support || None || CA - Mississauga, ON ||

Apply About employer

More about this job

Responsibilities

The Services Technician is responsible for troubleshooting, repairing, and installing hardware and peripherals while providing technical assistance to system users. They also perform routine equipment maintenance, manage software installations, and document work within the ticketing system.

Requirements

Candidates must possess an IT-related certificate or diploma, A+ certification, and ITIL certification. The role requires 3-5 years of troubleshooting experience in an enterprise environment and bilingual proficiency in English and French.

Skills

Troubleshooting
Hardware installation
Peripherals maintenance
Windows operating systems
Citrix
Virtual desktop
Technical support
Hardware configuration
Software installation
Ticketing system
ServiceNow
ITIL
A+ certification
PowerShell
Customer service
Documentation

Benefits

Freedom to work from another location for up to 30 consecutive calendar days per year

Visa sponsorship

Not detected in the job text

Keywords

Services Technician
Troubleshooting
Hardware
Peripherals
Citrix
Virtual Desktop
Windows
Operating Systems
ITIL
ServiceNow
PowerShell
A+ Certification
Technical Support
Enterprise Environment
Triage
System Maintenance
Documentation
Bilingual
IT Infrastructure
Solutions Integrator

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