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Added 29 mins ago
Senior Quality Assurance Analyst
Mariner
NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 29 mins ago
E-Commerce Business Analyst
Mariner
NB
We are seeking a talented and experienced Business Analyst with E-Commerce expertise to join our Mariner Innovations team to help in our planned growth, and contract opportunities for our…
Added 29 mins ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 29 mins ago
E-Commerce Business Analyst
Mariner
Saint John, NB
We are seeking a talented and experienced Business Analyst with E-Commerce expertise to join our Mariner Innovations team to help in our planned growth, and contract opportunities for our…
Added 29 mins ago
NF
Verification Agent - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
Added 29 mins ago
RN
Finance Analyst, Commercial Canada
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Finance Analyst, Commercial Canada supports profitable sales growth by turning financial and market data into insights that guide business decisions.
Added 43 mins ago
Sr. Analyst Sales Programs & Incentives
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Product Marketing, the Sr. Analyst, Sales Programs & Incentives is a detail-oriented, analytical role responsible for supporting the development,…
Added 58 mins ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Competitive compensation, retirement savings support, employee share ownership opportunities and programs designed to support your wellbeing.
Added 58 mins ago
NB
Senior Analyst - Transaction Reporting
National Bank of Canada
Montreal, QC
- Full-time
A career as a senior analyst or senior analyste in the Capital Markets Operations team at National Bank means acting as a transaction reporting specialist. In this role, you help ensure…
Added 1 hour ago
CP
Pension Analyst, Employer Services (Two Vacancies)
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
We are seeking a Pension Analyst, Employer Services, to serve as a key point of contact for employers participating in the CAAT Pension Plan. In this role, you will provide technical…
Added 1 hour ago
Claims Analyst - Reinsurance
Aviva
Markham, ON · Oakville, ON
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 1 hour ago
4E
Sr. Data Analyst
407 ETR
Woodbridge, ON
- Full-time
Total Potential Compensation: $80,000 - $120,000
Added 1 hour ago
M
Technical Program Management Analyst
Mastercard
Toronto, ON
- Full-time
We're looking for a Technical Program Management Analyst in Toronto to support our engineering Scrum teams and program management team.
Added 1 hour ago
C
Job Cost Accountant
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
Reporting to the Controller, the Job Cost Analyst is responsible for supporting the financial management of construction projects by ensuring accurate job costing, project reporting,…
Added 1 hour ago
AP
Senior PCI Security Analyst
Allianz Partners
Cambridge, ON
- Full-time
…performance. The availability and amount of these additional compensation elements are determined by company policy and may…
Added 1 hour ago
CG
Job Cost Accountant
Clearway Group of Companies
Vaughan, ON
- Full-time
Reporting to the Controller, the Job Cost Analyst is responsible for supporting the financial management of construction projects by ensuring accurate job costing, project reporting,…
Added 2 hours ago
FI
Risk Analyst - Proficient
FP Inc.
Toronto, ON
- $40 to $53 CAD / hour
- Contract
…utilized in the screening process for this position. The hourly compensation range for this role is $40/hr -$53/hr. We seek applicants with a wide range of abilities, and we provide an…
Added 2 hours ago
TC
Inventory Analyst
Thomas Cavanagh Construction Limited
Ottawa, ON
- Full-time
The Inventory Analyst will play a key role in supporting Thomas Cavanagh Construction’s inventory operations across its shop and fleet locations. As the company continues to grow and…
Added 2 hours ago
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Financial Analyst Programmatic Media and Power BI
Hire Mint
Toronto, ON
- Full-time
Title: Financial Analyst, Programmatic Media & Power BI
Added 2 hours ago
UO
Finance Analyst, Capital Financial Reporting
University of British Columbia
Vancouver, BC · UBCV | Walter C. Koerner Library (KLIB)
- $7,727.33 to $11,112 CAD / month
- Full-time
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and…
Added 2 hours ago
TP
Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
Compensation: $90,000 to $100,000 base + bonus
Added 2 hours ago
CT
Senior Analyst
Canadian Tire Corporation
Oakville, ON
- Full-time
As a Senior Analyst you will transform customer and financial data into actionable insights that drive strategic decision-making and profitable growth. This role combines traditional…
Added 2 hours ago
CT
Senior Security Analyst, PCI DSS
Canadian Tire Corporation
Oakville, ON
- Full-time
The Senior Security Analyst, PCI is part of the PCI Governance team working with IT and the Business to close PCI compliance gaps and sustain compliance on an on-going basis. The analyst…
Added 2 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…records. We offer a great work environment and competitive total compensation package, including above market retirement savings plan and market competitive group…
Added 2 hours ago
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Provincial Medical Labour Relations and Compensation Senior Business Analyst
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The Senior Business Analyst provides financial and compensation analysis to support the Provincial Medical Labour Relations team in compensation and health-system decision-making. This…

Insight Enterprises, Inc.

Services Technician

Toronto, ON, M5C 2N8, Canada

Salary: $55,000 - $60,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $55,000 - $60,000
Experience: · 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition Number: 106817

Services Technician

Location:

This role is fully onsite in our ON office.

Salary: $55,000 - $60,000

Insight at a Glance

· 14,000+ engaged teammates globally

· $8.2 billion in revenue in 2025

· Certified as a Great Place to work in 9 Countries in 2025

· Fortune 500 Company (No. 447) in 2025

· Received 25+ industry and partner awards in the past year

· $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:

· Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

· Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.

· Assemble, configure, and troubleshoot computers and peripherals at an advanced level

· Install operating systems and properly approved and licensed software

· Perform routine equipment maintenance and upgrades.

· Provide training on hardware and software

· Install necessary drivers for required components and tests its functionality

· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

· Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients

· Work with ticketing system provided, accurately and completely documenting work performed.

· Create and maintain documentation for the knowledge base

· Performs routine equipment maintenance and upgrading tasks

· Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff

· Enters commands and observes system functions to verify correct system operation.

· Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.

· Mentoring and training of teammates

· Participate in multi team rotations as required

· Be able to work in a group or individual setting as required.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

· IT related Certificate or Diploma from a recognized post-secondary institution

· 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment

· Strong communication, organizational, customer service, documentation, and problem-solving skills

· Must possess A+ certification

· MCSE, MCP designation or other certifications are an asset

· ITIL certification required

· Working knowledge of PowerShell is an asset

· Working knowledge of ServiceNow required

· Must be bilingual French (Canada) and English

· Must possess current Driver’s License

· Current Drivers Abstract

· Back check will be required

· Must be a lifelong learner engaged in ongoing upgrading and certification achievements

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || IT Infrastructure & Support || None || CA - Mississauga, ON ||

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More about this job

Responsibilities

The Services Technician is responsible for troubleshooting, repairing, and installing hardware and peripherals while providing technical assistance to system users. They also perform routine equipment maintenance, manage software installations, and document work within the ticketing system.

Requirements

Candidates must possess an IT-related certificate or diploma, A+ certification, and ITIL certification. The role requires 3-5 years of troubleshooting experience in an enterprise environment and bilingual proficiency in English and French.

Skills

Troubleshooting
Hardware installation
Peripherals maintenance
Windows operating systems
Citrix
Virtual desktop
Technical support
Hardware configuration
Software installation
Ticketing system
ServiceNow
ITIL
A+ certification
PowerShell
Customer service
Documentation

Benefits

Freedom to work from another location for up to 30 consecutive calendar days per year

Visa sponsorship

Not detected in the job text

Keywords

Services Technician
Troubleshooting
Hardware
Peripherals
Citrix
Virtual Desktop
Windows
Operating Systems
ITIL
ServiceNow
PowerShell
A+ Certification
Technical Support
Enterprise Environment
Triage
System Maintenance
Documentation
Bilingual
IT Infrastructure
Solutions Integrator

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