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Added 2 mins ago
CG
Welcome Host, Guest and Reception Experience
Compass Group Canada
Toronto, ON
- Full-time
Reporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Welcome Host, Guest and Reception Experience will be responsible for creating a warm, welcoming,…
Added 2 mins ago
TH
Assistant Store Manager- Campbell River
The Home Depot Canada
Campbell River, BC
- Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 2 mins ago
TI
Bilingual Customer Care Representative
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, outdoor equipment, and floorcare products? At TTI, we are known for our…
Added 2 mins ago
L
7818 - Assistant Store Manager PT
Lids
Vaughan, ON
- $18.1 USD / hour
- Part-time
Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Added 2 mins ago
U
Customer Success Manager, Global Delivery Partnerships
Uber
Toronto, ON
- Full-time
As a Customer Success Manager (CSM) on the GDP Delivery team, you will play a critical role in ensuring merchant success across Uber's delivery platform. This role sits at the intersection…
Added 2 mins ago
L
7734 - 3rd Key(H)
Lids
Lloydminster, AB
- $15.5 USD / hour
- Full-time
Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Added 2 mins ago
CM
Visitor Services & Communications Coordinator
Canmore Museum
Canmore, AB
- Full-time
…includes carrying out front desk operations, delivering excellent customer service, and supporting the museum gift shop. The Visitor Experience & Communications Coordinator also plays a key…
Added 2 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN
The Home Depot Canada
Campbell River, BC
- Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 2 mins ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
Previous customer service or client-facing experience.
Added 2 mins ago
A
Sr. Mechanical Designer
Actalent
Cambridge, ON
- $45 to $65 CAD / hour
- Contract
Develop mechanical concepts and complete detailed designs based on customer requirements, cycle times, process constraints, and project specifications.
Added 2 mins ago
TH
Assistant Store Manager - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…a passionate Assistant Manager who can deliver a top-notch customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while…
Added 2 mins ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
Escalate customer complaints to the Service Coordinator II or Team Lead
Added 2 mins ago
EJ
Tailored Branch Support Team Leader
Edward Jones
Mississauga, ON
- $77,000 to $127,000 CAD / year
- Full-time
Lead, coach, and develop a team of TBS associates delivering remote branch support across multiple service models
Added 2 mins ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
Previous customer service or client-facing experience.
Added 2 mins ago
LA
Administrative Legal Assistant/Intake Legal Assistant, FLC, Term
Legal Aid BC
Victoria, BC
- $56,845 to $64,857 CAD / year
- Temporary
…administrative support for the Department, Managing Lawyer, Lead Lawyer, Staff Lawyer, roster lawyers lead and/or Paralegal/Advocate. Provide front line services to the public for…
Added 2 mins ago
VC
Client Support Attendant (Social Services Diploma)
Vancouver Coastal Health
Vancouver, BC
- Full-time
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and…
Added 2 mins ago
RH
Sales Team Lead
Robert Half
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
Our client in the travel industry is seeking a Sales Team Lead to join their growing organization and support a high-performing sales team through its next phase of growth. This is an…
Added 2 mins ago
C
Director Intermodal & Automotive Operations
CPKC
Pitt Meadows, BC
- Full-time
…of CPKC employees, delivering exceptional results in safety, service, asset utilization, cost management, and workforce engagement. Operating in a fast-paced, highly strategic environment,…
Added 2 mins ago
A
Senior Systems Engineer
Actalent
Ottawa, ON
- $120,000 to $140,000 CAD / year
- Full-time
Lead or materially contribute to system design, architecture, interface definition, integration, verification, validation, testing, and acceptance.
Added 2 mins ago
BB
Service Coordinator
Bosch Building Technologies North America
Ottawa, ON
- Full-time
Escalate customer complaints to the Service Coordinator II or Team Lead
Added 2 mins ago
CK
Floor Supervisor - Full-Time
Calvin Klein
Ottawa, ON
- Full-time
Are you ready to lead the sales floor by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand’s minimalist and sensual point…
Added 2 mins ago
S
Account Executive - SMB (Retail)
Solink
Ottawa, ON
- $118,000 to $140,000 CAD / year
- Full-time
…fast-growing team that works with some of the biggest brands in quick service restaurants, retailers, hospitality and financial organizations. The ideal candidate should have experience…
Added 2 mins ago
U
Driver Helper
UPS
Brossard, QC
- Full-time
This position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. This position performs physical,…
Added 2 mins ago
A
Microelectronics Packaging Design Engineer
Actalent
Ottawa, ON · Kanata, ON
- $110,000 to $160,000 CAD / year
- Full-time
…microelectronic technologies and design concepts that meet customer requirements and align with emerging market standards, while overseeing supplier specifications, documentation, and…
Added 2 mins ago
S
Account Executive - SMB (Retail)
Solink
Toronto, ON
- $118,000 to $140,000 CAD / year
- Full-time
…fast-growing team that works with some of the biggest brands in quick service restaurants, retailers, hospitality and financial organizations. The ideal candidate should have experience…

Insight Enterprises, Inc.

Services Technician

Toronto, ON, M5C 2N8, Canada

Salary: $55,000 - $60,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $55,000 - $60,000
Experience: · 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition Number: 106817

Services Technician

Location:

This role is fully onsite in our ON office.

Salary: $55,000 - $60,000

Insight at a Glance

· 14,000+ engaged teammates globally

· $8.2 billion in revenue in 2025

· Certified as a Great Place to work in 9 Countries in 2025

· Fortune 500 Company (No. 447) in 2025

· Received 25+ industry and partner awards in the past year

· $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:

· Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

· Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.

· Assemble, configure, and troubleshoot computers and peripherals at an advanced level

· Install operating systems and properly approved and licensed software

· Perform routine equipment maintenance and upgrades.

· Provide training on hardware and software

· Install necessary drivers for required components and tests its functionality

· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

· Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients

· Work with ticketing system provided, accurately and completely documenting work performed.

· Create and maintain documentation for the knowledge base

· Performs routine equipment maintenance and upgrading tasks

· Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff

· Enters commands and observes system functions to verify correct system operation.

· Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.

· Mentoring and training of teammates

· Participate in multi team rotations as required

· Be able to work in a group or individual setting as required.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

· IT related Certificate or Diploma from a recognized post-secondary institution

· 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment

· Strong communication, organizational, customer service, documentation, and problem-solving skills

· Must possess A+ certification

· MCSE, MCP designation or other certifications are an asset

· ITIL certification required

· Working knowledge of PowerShell is an asset

· Working knowledge of ServiceNow required

· Must be bilingual French (Canada) and English

· Must possess current Driver’s License

· Current Drivers Abstract

· Back check will be required

· Must be a lifelong learner engaged in ongoing upgrading and certification achievements

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || IT Infrastructure & Support || None || CA - Mississauga, ON ||

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More about this job

Responsibilities

The Services Technician is responsible for troubleshooting, repairing, and installing hardware and peripherals while providing technical assistance to system users. They also perform routine equipment maintenance, manage software installations, and document work within the ticketing system.

Requirements

Candidates must possess an IT-related certificate or diploma, A+ certification, and ITIL certification. The role requires 3-5 years of troubleshooting experience in an enterprise environment and bilingual proficiency in English and French.

Skills

Troubleshooting
Hardware installation
Peripherals maintenance
Windows operating systems
Citrix
Virtual desktop
Technical support
Hardware configuration
Software installation
Ticketing system
ServiceNow
ITIL
A+ certification
PowerShell
Customer service
Documentation

Benefits

Freedom to work from another location for up to 30 consecutive calendar days per year

Visa sponsorship

Not detected in the job text

Keywords

Services Technician
Troubleshooting
Hardware
Peripherals
Citrix
Virtual Desktop
Windows
Operating Systems
ITIL
ServiceNow
PowerShell
A+ Certification
Technical Support
Enterprise Environment
Triage
System Maintenance
Documentation
Bilingual
IT Infrastructure
Solutions Integrator

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