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Added 12 mins ago
Developer III, Full Stack
Sunwing Vacations Group
Toronto, ON
…and help make vacation dreams come true. Reporting to the Sr. Lead Developer, the Senior Developer is responsible for architecting, developing and delivering robust, scalable and…
Added 2 hours ago
SB
Team Lead, Flight Coordination
Skyservice Business Aviation
Calgary, AB · Mississauga, ON · Dorval, QC
- Full-time
…principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services…
Added 2 hours ago
YG
Technical SME
Yondr Group
Toronto, ON
- Full-time
Provide input to the services design, and support the coordination of other services packages.
Added 2 hours ago
AR
Sales and Events Coordinator
Algonquin Resort
Kingston, ON
- Full-time
…almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL…
Added 2 hours ago
Technical SME
Yondr Group
Toronto, ON
Provide input to the services design, and support the coordination of other services packages.
Added 3 hours ago
TT
Press Team Leader
TC Transcontinental
Calgary, AB
- Full-time
…the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the…
Added 4 hours ago
B
Maintenance Team Lead
BGIS
Mississauga, ON
- Full-time
The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned…
Added 4 hours ago
TT
Press Rollstand Operator
TC Transcontinental
Calgary, AB
- Full-time
We are looking for an experienced Rollstand Operator to support our "400" printing press.
Added 4 hours ago
TT
Press Operator
TC Transcontinental
Calgary, AB
- Full-time
…the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the…
Added 5 hours ago
M
Quality Engineer
Multimatic
Concord, ON · Multimatic Manufacturing
- Full-time
Multimatic is a global enterprise supplying engineered components, systems and services to the automotive industry. The company’s success has been fueled by its ability to attract and…
Added 5 hours ago
B
Mine Trainer
Brunel
SK · Saskatchewan, Canada
- $98,600 to $127,600 CAD / year
- Full-time
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Added 5 hours ago
AC
Operations Manager - Hub Control Centre - In Anticipation
Air Canada
Vancouver, BC
- Full-time
…terminal activities, including coordination of flights, ground services, and passenger flow. The Operations Manager - Hub Control Centre will collaborate with various airport departments,…
Added 5 hours ago
GD
Material Handler (6-Month Temporary)
General Dynamics Mission Systems–Canada
Ottawa, ON
- Contract
Work is assigned daily by supervisor, Lead Hand or through MRP system. Work is prioritized and monitored by task progress/completion and metrics e.g. kit accuracy, cycle counting time,…
Added 6 hours ago
B
Maintenance Team Lead
BGIS
Mississauga, ON
- Full-time
The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned…
Added 6 hours ago
Services Technician
Insight Enterprises, Inc.
Toronto, ON
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 9 hours ago
CO
Senior Operator, Wastewater Collection
City of Calgary
Calgary, AB
- $44.18 to $48.96 CAD / hour
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…grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance,…
Added 9 hours ago
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Senior Operator, Drinking Water Distribution
City of Calgary
Calgary, AB
- $44.18 to $48.96 CAD / hour
- Full-time
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Added 11 hours ago
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U.S. Corporate Tax Partner
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Emergency Services Administration Assistant
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…regional reach of over 300,000, it’s a growing hub for business, services, and…
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Operational Technology Cybersecurity Lead
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Added 2 days ago
Personal Insurance Advisor, Service
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As an Personal Insurance Advisor, you are an Operator, patient, conscientious, relaxed and cooperative team worker. You are;
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Primary Care Paramedic
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…a Primary Care Paramedic (PCP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold, or be eligible to obtain, a valid Class 4 Alberta Operator's Licence (or equivalent),…
Added 2 days ago
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Primary Care Paramedic
Alberta Health Services
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…a Primary Care Paramedic (PCP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold a valid Class 4 Alberta Operator's Licence, or equivalent, and provide a five (5)-year…
Added 2 days ago
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Advanced Care Paramedic
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…an Advanced Care Paramedic (ACP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold a valid Class 4 Alberta Operator's Licence, or equivalent, and provide a five…
Added 2 days ago
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Advanced Care Paramedic - Metro
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
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…an Advanced Care Paramedic (ACP). Current Basic Cardiac Life Support (BCLS) CPR certification. Must hold a valid Class 4 Alberta Operator's Licence, or equivalent, and provide a five…

Insight Enterprises, Inc.

Services Technician

Toronto, ON, M5C 2N8, Canada

Salary: $55,000 - $60,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $55,000 - $60,000
Experience: · 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition Number: 106817

Services Technician

Location:

This role is fully onsite in our ON office.

Salary: $55,000 - $60,000

Insight at a Glance

· 14,000+ engaged teammates globally

· $8.2 billion in revenue in 2025

· Certified as a Great Place to work in 9 Countries in 2025

· Fortune 500 Company (No. 447) in 2025

· Received 25+ industry and partner awards in the past year

· $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. The Technical Analyst must demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:

· Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

· Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.

· Assemble, configure, and troubleshoot computers and peripherals at an advanced level

· Install operating systems and properly approved and licensed software

· Perform routine equipment maintenance and upgrades.

· Provide training on hardware and software

· Install necessary drivers for required components and tests its functionality

· Diagnose system hardware, software, and operator problems; and recommend or perform remedial actions to correct problems based on knowledge of system operation.

· Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients

· Work with ticketing system provided, accurately and completely documenting work performed.

· Create and maintain documentation for the knowledge base

· Performs routine equipment maintenance and upgrading tasks

· Troubleshoot problems on computers, peripherals and refer more complex problems to experienced staff

· Enters commands and observes system functions to verify correct system operation.

· Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.

· Mentoring and training of teammates

· Participate in multi team rotations as required

· Be able to work in a group or individual setting as required.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

· IT related Certificate or Diploma from a recognized post-secondary institution

· 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment

· Strong communication, organizational, customer service, documentation, and problem-solving skills

· Must possess A+ certification

· MCSE, MCP designation or other certifications are an asset

· ITIL certification required

· Working knowledge of PowerShell is an asset

· Working knowledge of ServiceNow required

· Must be bilingual French (Canada) and English

· Must possess current Driver’s License

· Current Drivers Abstract

· Back check will be required

· Must be a lifelong learner engaged in ongoing upgrading and certification achievements

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

· Freedom to work from another location - even an international destination - for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || IT Infrastructure & Support || None || CA - Mississauga, ON ||

Apply About employer

More about this job

Responsibilities

The Services Technician is responsible for troubleshooting, repairing, and installing hardware and peripherals while providing technical assistance to system users. They also perform routine equipment maintenance, manage software installations, and document work within the ticketing system.

Requirements

Candidates must possess an IT-related certificate or diploma, A+ certification, and ITIL certification. The role requires 3-5 years of troubleshooting experience in an enterprise environment and bilingual proficiency in English and French.

Skills

Troubleshooting
Hardware installation
Peripherals maintenance
Windows operating systems
Citrix
Virtual desktop
Technical support
Hardware configuration
Software installation
Ticketing system
ServiceNow
ITIL
A+ certification
PowerShell
Customer service
Documentation

Benefits

Freedom to work from another location for up to 30 consecutive calendar days per year

Visa sponsorship

Not detected in the job text

Keywords

Services Technician
Troubleshooting
Hardware
Peripherals
Citrix
Virtual Desktop
Windows
Operating Systems
ITIL
ServiceNow
PowerShell
A+ Certification
Technical Support
Enterprise Environment
Triage
System Maintenance
Documentation
Bilingual
IT Infrastructure
Solutions Integrator

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