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Added just now
Performance Manager
AutoTrader.ca
Toronto, ON
The Performance Management team supports the success of our Instant Cash Offer (ICO) program by helping dealer partners onboard, adopt, and maximize the value of the platform. As a…
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FB
Central - Assistant Manager - Inventory Control - Contract
Farm Boy Inc.
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…and provide timely information to support effective kitchen operations and informed business decisions. Here are some of the other ways you’ll help us stand…
Added 15 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead technology projects focused primarily on warehouse management systems (WMS), warehousing and…
Added 15 mins ago
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…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
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…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
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Corporate Store Key Holder
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…retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our…
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Manager, Marketing Operations, Campaigns & Emails
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- $110,000 to $125,000 CAD / year
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As the Manager, Marketing Operations, Campaigns & Email at Caseware, you’ll manage our global marketing automation solution and technology stack. Your work will help ensure that the tools…
Added 30 mins ago
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Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
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- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 45 mins ago
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Bilingual Facility Services Manager (EN/FR)
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- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
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Concierge
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Toronto, ON
Assist the Building Manager with the day-to-day operations of the building.
Added 45 mins ago
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Vaughan, ON
- $19.25 to $21 CAD / hour
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Customer Experience Associate - Retail Operations
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CXA - Sales Associate, Islington.
Atlas Tools & Machinery
Toronto, ON
- $21 to $24 CAD / hour
- Full-time
…its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and…
Added 45 mins ago
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Senior Manager, Digital Experience and Growth
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Added 45 mins ago
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Assistant Grocery Manager
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- Up to $21.5 CAD / hour
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Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 1 hour ago
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Client Manager, Commercial Agriculture & Equine
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London, ON · Markdale, ON · Markham, ON · Sudbury, ON · Windsor, ON
- Full-time
We are looking for an Agriculture & Farm Account Manager to support and manage an assigned book of farm, agri-business, and related commercial accounts. This role is client-facing and…
Added 1 hour ago
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Cloud Technical Program Manager
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Canada
- Full-time
Entrust is currently looking for a Cloud Technical Program Manager to join our team. This position is based in our Shakopee, Minnesota, Ottawa, Canada, or Paris, France office and will…
Added 1 hour ago
TD
IT Service Delivery Manager
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- $115,000 to $130,000 CAD / year
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…latest technologies, and play a crucial role in our clients’ success, all while enjoying significant opportunities for personal and professional…
Added 1 hour ago
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Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- $21.5 CAD / hour
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Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 1 hour ago
JI
Assistant Store Manager - Back-end Ops
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Added 1 hour ago
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Dispatcher
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Added 1 hour ago
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Operations Manager
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We are looking for a hands-on Operations Manager to own our day-to-day operations while building the systems, processes and team for our next stage of growth.
Added 1 hour ago
PR
Customer Service Representative
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- Full-time
As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first…
Added 2 hours ago
National Accounts Manager
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London, ON · Mississauga, ON
Dock Products Canada is seeking an experienced and results-driven National Accounts Manager to develop, manage, and grow strategic customer relationships across Canada.
Added 2 hours ago
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Customer Success Manager
Pontosense
Toronto, ON
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Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer Success

Insight Global

Account Manager

Toronto, ON, Canada

$80,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 CAD / year
Job type: Full-time
Apply by: Dec 1, 2026
Experience: 3-5 years of Account Management, Customer Success, Client Services, Sales Support, or Inside Sales experience.
Posting language: English
Posted: Nov 1, 2026

Original job description

Required Skills & Experience

3-5 years of Account Management, Customer Success, Client Services, Sales Support, or Inside Sales experience.

Strong client-facing communication and relationship-building skills.

Exceptional organizational skills and attention to detail.

Experience coordinating multiple projects, priorities, or customer accounts simultaneously.

Ability to work cross-functionally with multiple internal stakeholders.

Strong problem-solving and follow-up skills.

Experience managing customer expectations and building long-term relationships.

Proficiency with CRM systems and Microsoft Office.

Comfortable working in a fast-paced environment with frequent client interaction.

Nice to Have Skills & Experience

Retail industry experience.

Retail display, merchandising, POP/POS, fixture, signage, or fabrication industry experience.

Experience working with project-based businesses.

Exposure to manufacturing, production, or operations environments.

Experience supporting custom projects or customer solutions.

Understanding of quoting, estimating, order management, or project coordination processes.

Job Description

Insight Global is looking for a highly organized Account Manager to support existing customer relationships and ensure projects, orders, and client requests are executed smoothly.

This individual will inherit established accounts and act as a primary point of contact for clients, coordinating internally with estimating, project management, operations, and leadership teams to ensure exceptional service delivery. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.

While previous retail display experience is beneficial, the most important qualities are strong relationship management skills, organization, communication, and the ability to keep projects moving forward.

Key Responsibilities

Manage day-to-day relationships with existing client accounts.

Serve as a primary point of contact for customer inquiries, orders, and project updates.

Coordinate new orders and ensure information is accurately communicated to internal teams.

Work closely with estimating, production, project management, and operations teams to ensure projects stay on track.

Track timelines, deliverables, revisions, and client requests throughout project lifecycles.

Maintain accurate CRM records, account notes, and project documentation.

Identify opportunities for account growth and additional business within existing customers.

Proactively resolve client concerns and ensure high levels of customer satisfaction.

Participate in client meetings and assist with ongoing relationship development.

Support sales and leadership teams with account-related administrative activities and follow-up.

base yearly salary $80,000 CAD

Apply About employer

More about this job

Responsibilities

Manage established client accounts as the primary contact for inquiries, orders, and project updates, while coordinating with internal teams to keep work on track. Maintain account and project records, resolve client concerns, support relationship growth, and assist sales and leadership with follow-up.

Requirements

Requires 3–5 years of experience in account management, customer success, client services, sales support, or inside sales, along with strong communication, organization, problem-solving, and relationship-building skills. Candidates should be comfortable managing multiple accounts and priorities, collaborating across teams, and using CRM systems and Microsoft Office; retail or project-based industry experience is beneficial.

Skills

Account Management
Customer Success
Client-Facing Communication
Organization
Attention to Detail
Project Coordination
Cross-Functional Collaboration
Problem-Solving
CRM Systems
Microsoft Office
Order Management
Quoting and Estimating
Production Coordination
Customer Satisfaction

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Success
Client Services
Sales Support
Inside Sales
CRM Systems
Microsoft Office
Retail
Retail Displays
Merchandising
POP/POS
Fixtures
Signage
Fabrication
Project Coordination
Customer Solutions
Manufacturing
Production
Operations
Quoting
Estimating
Order Management
Project Management
Account Growth
Customer Satisfaction

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